Huntington Beach Chrysler Dodge Jeep RAM

Outstanding dealership with exceptional customer servive. I would like to start with the dealership. I was very impressed with the large selection of Jeeps and the amazing pricing. There was no dealership wi I would like to start with the dealership. I was very impressed with the large selection of Jeeps and the amazing pricing. There was no dealership within a 20 mile radius that could beat the prices being advertised at Huntington Beach. The Huntington Beach Jeep Dealership's exterior and interior appearance is very pleasing, and the atmosphere was inviting. The pricing, discounts, and selection cut out all the hassle of haggling and made my car buying experience easier. They even offered me almost double what the competitors were offering on my trade in. Tom, the sales specialist, was very kind and patient with me while we went over all the details of my car. It seems like everyone was so kind and welcoming. My sales reprehensive, Dan Powers, has honestly changed the way I now view buying a car. He never once pushed me into buying a car, and I never received harassing phone calls. Dan always had a calm relaxed vibe that really helped me since I was so stressed out with this being such a large purchase and also my first car purchase. When we communicated through email he replied almost instantly, he was always happy to work around my busy work schedule and stay late at my request. What really made him stand out above the rest is the amount of effort he spent to help me find a car. He would cut my workload in half by keeping me updated on current inventory of new arrivals with all the accessories I was looking for and within my price range. When we would sit for hours discussing pricing he never made me feel like I was wasting his time, even when we couldn't settle on a price. He didn't try to pressure me into financing with the dealership and even walked me through my financing paperwork to make sure I understood everything. His constantly reassurance in finding me my perfect car always kept me optimistic. I was so impressed with all the great customer service that I decided to stop doing business with other dealerships and only work with Huntington Beach Jeep After this amazing car buying experience I would recommend this dealership to everyone I know. Throughout this car buying experience I felt I had made new friends and wasn't seen as a just a sale. On a side note, I did have some issues with the financing department, but Richard Lee was very professional and cleared up the situation. He offered me a tank of gas and a free oil change for the inconvenience. This dealership truly values its customers and should take great pride in its customer service. I am glad I chose Hunting Beach Jeep as my dealership and I look forward to continuing my service with them in the future. More

My Jeep purchasing expereince My wife and I were greeted by Mr. Fred Tabesh at Huntington Beach and helped us with our selection. My initial option was a soft top, but Fred's helpf My wife and I were greeted by Mr. Fred Tabesh at Huntington Beach and helped us with our selection. My initial option was a soft top, but Fred's helpful tips convinced me to go with a hard top model and under no pressure what so ever. Withing two hours, my wife and I drove away with our new red color Jeep Wrangler and I have never been happier with my purchasing experience during my 53 years of driving and owning various cars. In fact, the entire dealership experience was positive including finance manager Paul K., sales manager Eddie B., sales concierge Nick C. and parts advisor John H. More

I love my Chrysler 200 Thank you Jim Beltran for making my experience in purchasing our new car a pleasure. I usually hate going to dealerships because the salesmen don't g Thank you Jim Beltran for making my experience in purchasing our new car a pleasure. I usually hate going to dealerships because the salesmen don't go out of their way to please a customer. I will send any of my friends to your dealership, and I will make sure they see you. Thank you for all your help in purchasing my new car. I really love it! Doreen Moorman More

Jim Beltran & HBCDJR are the Best ! I met Jim Beltran back in April as I was searching for a new Ram Truck. He was so friendly and professional. I had to put my buying experience on ho I met Jim Beltran back in April as I was searching for a new Ram Truck. He was so friendly and professional. I had to put my buying experience on hold due to some family medical issues, but still needed to purchase a new truck. I called Jim on Saturday to see if he would be working on Sunday. He said he was not scheduled to work but remembered me and said that he would come in. He had a family event to attend but he still came in to help me find my new truck. The entire staff at Huntington Beach Ram was so unlike any other dealer I have ever been to before. Top notch #1 all the way ! Thank you Jim, I love my 2014 Ram. More

Great Job, Gary Jones, and HB CDJR! Great attention, fast email responses, minimal sales pressure and all-around good experience. Their prices were the lowest and I am really glad I wen Great attention, fast email responses, minimal sales pressure and all-around good experience. Their prices were the lowest and I am really glad I went with them. More

Rough Start, Good Finish I had a rough start with this dealership. I found the exact car I wanted on Cars.com, then worked with an internet sales representative to get the dea I had a rough start with this dealership. I found the exact car I wanted on Cars.com, then worked with an internet sales representative to get the deal lined up and ready to deliver the vehicle. That evening, I received an email saying "bad news, [the car] was sold." No real apology. Fortunately, they worked very hard to save my business by finding an alternative to the car I wanted and offered me a reasonable discount for my troubles. It took almost a full week longer to buy the car than I thought, but at the end of the day I got the car I wanted, at the price I wanted and am satisfied. They have one outstanding item to add when the parts arrive. Will update if that does not go smoothly, but overall I would say that they recognized a mistake and worked hard to correct it and keep my business. I am definitely a fan of Pete the GM who intervened twice to keep the deal on track. More

Overall Satisfied I just bought a Jeep Wrangler from Huntington and was impressed with their selection and service. I would definitely come back for my next car purchas I just bought a Jeep Wrangler from Huntington and was impressed with their selection and service. I would definitely come back for my next car purchase. More

Good inital price, tacks on additional fees later. I have purchased 3 cars from HB dodge. 2 New and recently 1 used. During the last purchase, I wanted to decline their option to bring back the vehicl I have purchased 3 cars from HB dodge. 2 New and recently 1 used. During the last purchase, I wanted to decline their option to bring back the vehicle within 3 days which they charged $317 for. They said if I declined they would raise the net price to include that option. They said the price was reduced by that amount during negotiations and if I declined it would just be added back on. They also refused to decline a nitrogen tire fill contact for $179. That's $496 worth of optional services I wished to decline. I ended up buying the vehicle, but I know now what they do to reduce their initial sticker price just to refuse to let you decline optional services. I have 2 family members currently researching a Challenger and a 300 and I let them know our expierence. More

Good price for the car We did all of our research on the internet even got our trade in estimate.Gary Jones is a good guy, and we got our car in a fair price. We did all of our research on the internet even got our trade in estimate.Gary Jones is a good guy, and we got our car in a fair price. More

2nd purchase from HB Jeep We did all of our research on the internet even got our trade in estimate. Jose emailed us and asked when we'd like to come in. We told him we'd be We did all of our research on the internet even got our trade in estimate. Jose emailed us and asked when we'd like to come in. We told him we'd be in the next day. We weren't sure if we would buy the Dodge Durango or the Jeep Grand Cherokee Limited. Jose drove us out to the other lot so that we could go on a test drive. We decided on the Jeep. When we got back to the salesroom, Jim Beltran took great care of us and got the paper work going. We paid the exact amount that was listed on the internet and received the exact amount that we were quoted for our trade in. The deal was clean with no haggling. We will definitely recommend you to our friends. More