Back

Huntersville Ford

Huntersville, NC

4.6
840 Reviews

13825 Statesville Road

Huntersville, NC

28078

Directions

By Type

Showing 840 reviews

August 19, 2014

Price Inflation We found a car that met our needs on the website, but when we went in, we were quoted a higher price than the one on the website! When I asked if they More

by LegallyAuburn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Sales
August 16, 2014

Terrible Customer Service My husband and l went to the dealership to look for a brand new car. When we walked in no one greeted us. We waited for about 5 minutes and finally a More

by ML2014
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Dave (the manager)
April 28, 2014

Bad Dealership Waited a LONG time for NO help whatsoever!!! This place pads prices and the service manager and clerk lady were snappy. This place is close to me... More

by firehawk1397
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jeff
June 30, 2013

Excellent experience. I am a female who happens to be a engineer. I have had to walk out of dealerships that gave me the run around because I was female and expecting me to fall for scams. Huntersville F More

by Denisecollado
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremey
May 21, 2013

Stay away from this dealership. My fiancé went their to look at a car. The sales staff was horrible. Took her purse so she could not leave, Had her crying. If it would have been me I would hav More

by Brenden123
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Wally Germany
April 13, 2013

Huntersville Ford installed a used coil in my 1998 Ford F150, and charged me close to 300$ of which $100 was for the supposedly new part (and which lists for $75 over at Ford's official parts website). I b More

by zipadeedooda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Paul (Service Writer)
January 28, 2013

Quality of the work had been ok however recomending services not needed is unacceptable. When I called to complain I was told I would receive a return call, which never came. I then reported the issue More

by customone2001
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
unknown (through BBB complaint)
December 28, 2012

Dishonest with online quotes. Quoted me a price over the internet and assured me they could give me an even lower price if I came to the dealership. When I got to the dealership they gave me a price $1000 More

by simpleenigma
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Sales Manager
December 25, 2012

I have been utilizing Huntersville Ford for over eleven years both for sales and service and I have always been pleased with the service I have received. Everyone is knowledgeable, professional, helpful a More

by stilley333
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lucas Bassinger
September 22, 2012

My wife and I dropped her truck off at Huntersville Ford for 4 brand new tires. While it was there we get a call that she needs ball joints with a price tag of 601.00. She decides to wait on the ball joints More

by poss
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
don't know