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Huntersville Ford

Huntersville, NC

4.6
840 Reviews

13825 Statesville Road

Huntersville, NC

28078

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Showing 840 reviews

April 01, 2016

Great customer service Overall great customer service. In 4 years have only been disappointed once and that was rectified very quickly. Treated well and remembered by name More

by Kathleen Miller
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Troy
March 24, 2016

Service Department is Top Notch! We've never purchased a vehicle here, not do we have a Ford. However, we use their Service all the time, and have NEVER been disappointed. Their Quic More

by tthree
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Unfortunately, I can't remember the person we worked with.
March 23, 2016

Oil change Everyone was very professional and efficient ! I am new to the area, so I am happy to find such a reliable place for service. I would highly recommend More

by Cindy demers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
?
March 23, 2016

oil change It never fails that when i go 2 get an oil change i am out in 45 m or less, love it. I always feel they are truly working hard 4 their cudtomet. Klair More

by klaire4u
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
john
March 22, 2016

Another great service experiment Another great experience at Huntersville Ford's Service Dept. Thanks Lucas and Rob and the technician who installed my new seat belt. See you soon f More

by B. Terryfic
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob, Lucas
March 20, 2016

Oil change and tire rotation This dealership has the best and most friendly service department I have ever had the pleasure to experience. The employee that helped me was Lucas B More

by Harleynoname
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lucas Bassinger
March 18, 2016

Discrimination and disrespect The amount of disrespect and discrimination that my husband I just received at this dealership from Kim DiBacco is unreal. Even after producing docume More

by Casandra O'Neal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
James Hawkins and Jermaine the manager if finance
Mar 21, 2016 -

Huntersville Ford responded

We are sorry the way you feel about the situation, and we would never want any of our customers to feel that they are discriminated against or disrespected. The bank is who asked for the stipulations on the additional proof of income, not us. We are not a lending agency, and we don't have control over what documents are required to secure loan approval. Please feel free to reach out to our Sales Manager, Josh McMickle, if you have any questions or comments. We wish you the best.

March 14, 2016

Always the BEST service! Huntersville Ford always does a fantastic job! I purchased my 2013 Explorer from them and it was the best car buying experience ever. I have all servi More

by FdExplorer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lucas Bassinger
March 08, 2016

great job Carlos Garcia and his team were able to get us in the vehicle we wanted at a price we were comfortable with. I couldn't be happier. I love my new car! More

by ibutler1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Garcia
March 05, 2016

New Car Purchase Staff was very supportive and personable. Made the experience painless and enjoyable. Will use this dealership in my future purchases. They were strai More

by DaveR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Work with a few staff members from each section
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