Huntersville Ford
Huntersville, NC
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2018 Ford Escape I had a wonderful experience at Huntersville Ford. Shelton White was the sales professional that helped me and he was amazing. Shelton was helpful, in I had a wonderful experience at Huntersville Ford. Shelton White was the sales professional that helped me and he was amazing. Shelton was helpful, informative, and had a great personality. He made the entire process fun and stress free. I highly recommend this dealership! More
Out standing service I’ll definitely take my car there again, and have all required service done at this location . Rob was very friendly and explained what’s needed in d I’ll definitely take my car there again, and have all required service done at this location . Rob was very friendly and explained what’s needed in details. More
My second Ford Escape😍😍 Kevin did a great job answering all of my questions and he came up with a good deal. We are enjoying all the bells and whistles on the 2019 Ford Esca Kevin did a great job answering all of my questions and he came up with a good deal. We are enjoying all the bells and whistles on the 2019 Ford Escape. This is my fourth purchase from this dealership. More
2019 Ford Fiesta SE I arrived after work that evening -Tyler made the entire process quick and easy. I am very pleased with my car and my financing agreement. I arrived after work that evening -Tyler made the entire process quick and easy. I am very pleased with my car and my financing agreement. More
Best dealership in town There are some great people at the Huntersville Ford. They really care about what's best for you . Shawn is a prime example of someone concerned abou There are some great people at the Huntersville Ford. They really care about what's best for you . Shawn is a prime example of someone concerned about more than just making a sale ,but making sure you have the right vehicle. He ask questions so you can choose More
Had what I was looking for at the price I could afford Love this dealership. I almost gave up on Ford after last experience with dealerships in Charlotte, NC. I had a Much better experience at Huntersvil Love this dealership. I almost gave up on Ford after last experience with dealerships in Charlotte, NC. I had a Much better experience at Huntersville Ford. They did not pressure me into buying anything. They Listened to my needs, concerns and issues with last vehicle purchase. Jackie Layne helped me find something I could afford and feel comfortable driving. The service team is honest, caring and told me the truth regarding repairs. This helped me make a better choice about my new car purchase. Thanks everyone! More
Stay away I purchased a 2017 ford explorer from this dealer. I drove 3 hours away to this dealership. This dealer had this vehicle way over priced even when com I purchased a 2017 ford explorer from this dealer. I drove 3 hours away to this dealership. This dealer had this vehicle way over priced even when comparing other vehicles in the area. I had been in contact via phone and email with the sales manager. We agreed on a price via email and I made the 3 hour drive the next day. After getting there and talking numbers, I was given a completely different price than what had been agreed on via email. After numerous attempts of the sales man, Shelton going back and forth to the sales manager, the man who agreed on a price via email we finally came to an agreement and made the purchase. I was also told not worry about financing there and just to come down and do financing there. Surprise, financing did not work out the way I had planned either. All that and I should have known. I also purchased an extended warranty. I also asked about a known recall for carbon monoxide poisoning sensor and was told that it had been repaired there and was all taken care of. I purchased anyways and have absolutely loved the vehicle. 2 weeks later after really getting used to this new car and all the new tech, I found my drivers side intelligent lock access not to be working at all on drivers side but working on passenger side. After contacting Huntersville ford they advised me that I would be able to go to a local dealer and they could fix it under warranty. My local dealerships couldn't fit me in until last week. 1 week later they still have my vehicle for the repair and I am left to pay a $100 deductible from the warranty coverage on the lock that I should not be paying as this was already broken when the car was purchased. Surprise - they also had to repair the carbon monoxide poisoning sensor because it had not been repaired like I was told it had been. So I drove 3 hours home that day (not to mention the month total that I have had it) with a faulty CO2 sensor with children in the car. That is a safety concern! I spoke to multiple people at the dealership and none of them seem to care and just say that its my deductible to pay for. This dealership prides itself on how much it takes care of it customers on their website but in my experience that it complete xxxxxxxx. They had the chance to redeem themselves and make this right but they choose not to. I wish I had never purchased from this dealer and I would advise you to stay away from it. More
Had in inventory what I was looking for. I was looking for a used Ford Explorer. I live in Fort Mill SC. Fort Mill Ford had nothing I was interested in on the lot, same goes for Rock Hill For I was looking for a used Ford Explorer. I live in Fort Mill SC. Fort Mill Ford had nothing I was interested in on the lot, same goes for Rock Hill Ford. I went on cars.com and found the exact Explorer I was looking for at a very fair price at Hunterville Ford. The Sales transition was easy with no pressure at all from Kevin Baker my salesman. Also wanted to add the tech. Support for show all car options was outstanding. More
Love this dealership! Jackie and all the team were great. It was a great experience especially for someone who hates to shop for automobiles. My husband loves his truck!! Jackie and all the team were great. It was a great experience especially for someone who hates to shop for automobiles. My husband loves his truck!! Give them 5 stars!! More
Excellent service & helpful, friendly & knowledgeable staff Nick in service has always provided great customer service and follow up as has Angelica and the other staff I have worked with at Huntersville Ford. Nick in service has always provided great customer service and follow up as has Angelica and the other staff I have worked with at Huntersville Ford. Keep up the good work! More