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Huntersville Ford

Huntersville, NC

4.7
833 Reviews

13825 Statesville Road

Huntersville, NC

28078

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Showing 833 reviews

July 06, 2019

Great Customer Service and the price is nice Went with a friend to purchase a new Ford Edge. Shelton is too notch, he is a true professional. Shelton assisted us through the entire process and s More

by Hondaman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shelton White, Staci, Ryan McDaniel
Jul 08, 2019 -

Huntersville Ford responded

Hello, thank you for your glowing review! Our number one goal is attaining 100% customer satisfaction in all aspects of our dealership and we're glad your experience reflected that. If there is anything else we can do to assist you, please let us know! Take care!

July 05, 2019

great experience Easy, Fast, Simple, Couldnt ask for more. Finance Manager made the process a breeze. Sales Manager made the purchase simple and the sales person was More

by mrkevcasper1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
shelton and stacey and ryan
Jul 08, 2019 -

Huntersville Ford responded

Hello, we really appreciate you taking the time to leave us feedback on your visit! It is great to hear our Staff took such great care of you! We hope to see you here again, take care!

July 04, 2019

Friendly and curtious Taylor and Jeremy were very helpful in finding almost the exact truck I was shopping for. Took longer than expected but patience on both sides made it More

by Csmithcfg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Taylor, Jeremy
July 04, 2019

Purchased used Honda pilot By far the worst and unprofessional people I’ve ever dealt with in 30 years, would never purchase another vehicle from these people and any extreme bu More

by Jon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ian colton
Jul 08, 2019 -

Huntersville Ford responded

Hello Jon, customer service is one of our top priorities so we are disappointed to hear you did not receive the quality experience you deserve. When you have an opportunity, please contact us at socialmedia@huntersvilleford.com so we can understand exactly what went wrong and do our best to resolve your concerns. Thank you, and take care.

July 02, 2019

Oustanding Buying Experience I was in the market for a new Mustang Ecoboost and located one that peaked my interest at Huntersville Ford. Brandon was extremely helpful in explain More

by Jason R.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Fritz
Jul 03, 2019 -

Huntersville Ford responded

Jason, we are happy we could make your experience a positive one! It is great to hear that we were able to go above and beyond your expectations! We look forward to seeing you again, take care!

July 02, 2019

Great straightforward service They had the car I wanted at a good price. It was worth driving over 3 hours to pick up my car. Tyler was easy to deal with. SRichardson More

by Newstang1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Grantham
Jul 04, 2019 -

Huntersville Ford responded

Congratulations on your new car! We're glad to hear Tyler made sure your experience was worth the drive. We appreciate your business and hope you have a great day!

July 02, 2019

Unexpected Purchase lol Went in on Saturday and shawn was walking up through parking lot jumped right in and asked if he could help me in any way and from there great custome More

by Jenny
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn, ryan(finance) and stacy (GM)
Jul 04, 2019 -

Huntersville Ford responded

Hi Jenny, thank you for taking the time to highlight some of our staff for their excellent work! We're happy to hear you had a great experience with us. If there is anything else we can do to assist you, please let us know!

July 01, 2019

Great service Huntersville Ford has a helpful staff. Shelton was a pleasure to work with. Great inventory. I will be shopping with Huntersville in the future. Thank More

by Elroy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shelton
Jul 03, 2019 -

Huntersville Ford responded

Elroy, it is great to read such wonderful comments about your recent experience with us! If you have any additional questions, we will be more than happy to assist you! Safe travels!

June 28, 2019

purchased a used jeep Over all happy with our purchase. Better communication during the process and a faster finance experience would have helped improve our overall experi More

by cindy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alycia Duriez Colton
Jul 02, 2019 -

Huntersville Ford responded

Hi Cindy, it's great to hear you are loving your Jeep! If you have any additional needs or questions please let us know and we will be more than happy to assist you. Safe travels!

June 28, 2019

Buying a F150 Overall good experience . Brandon Fritz was great easy going and not pushy. I wanted a truck within a price range . He showed me the right trucks. Onl More

by Jpitty1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Can’t remember finance guys name but he was great.
Jul 02, 2019 -

Huntersville Ford responded

Hello, we're happy to hear you had a great experience with Brandon! If there’s anything else we can do to assist you, please don’t hesitate to reach out. Thanks again for your business!

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