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Huntersville Ford

Huntersville, NC

4.7
833 Reviews

13825 Statesville Road

Huntersville, NC

28078

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Showing 833 reviews

September 03, 2019

Oil change tire rotation Don't let free service for 2 years fool you the Quick Lane is a 4 to 5 hour wait bad business and you cannot schedule an appointment More

by Wayne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Na
Sep 11, 2019 -

Huntersville Ford responded

Wayne, we always strive to do 100% for all of our customers so we’re extremely disappointed to hear of your negative experience with us. Our goal is to learn from your feedback and continue to improve for all of our valued clients. Please contact us at socialmedia@huntersvilleford.com. We hope to speak with you soon.

September 03, 2019

Great experience Mike Muldoon gave great customer service an advice. The overall experience of purchasing a new truck through Huntersville Ford was outstanding. The More

by Kinman, J
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Muldoon, Keith Hoffield
September 03, 2019

Good Customer Service Everyone at Huntersville Ford was great and very easy to work with. The buying process was fairly quick and I never felt overly pressured as I have at More

by shannon52
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian Colton, Shane in Finance
September 02, 2019

Great Customer Service Everyone at Huntersville Ford were customer service driven. From the Internet Sales ,Finance Department, and especially Shuan Geter inside sales. You More

by Truck guy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shuan Geter, Alicia Duriez, Shane in finance
Sep 11, 2019 -

Huntersville Ford responded

Thank you for sharing your experience! Customer service is one of our top priorities, so we really appreciate your positive comments. If there’s anything else we can do to assist you, please don’t hesitate to reach out!

August 29, 2019

Loving my new vehicle! I just leased a 2019 Ford Escape Titatium. The process was quick and easy and the sales reps were great. As this was my first time getting my own vehi More

by charli97
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ian Colton, Gina Ferrari-Greene, Dan Parks, Stacey Cowan, Shane
August 27, 2019

First time buyer The guys over at Huntersville ford were great. Excellent service and they stayed with us till almost midnight to help us get the truck we wanted More

by J-mazzola
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Fritz, Michael Muldoon
Sep 01, 2019 -

Huntersville Ford responded

Thank you for your wonderful response to the quality of service our Staff provides! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

August 26, 2019

Super experience Went to Huntersville Ford for a new truck and was lucky enough to run into Shaun Geter. Shaun is a personable and knowledgeable salesperson. I thoroug More

by Bill St.Clair
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shaun Geter
Sep 01, 2019 -

Huntersville Ford responded

Hello Bill, thank you for your kind words and congratulations on your new truck! We're glad you had a great experience with Shaun. Please don't hesitate to reach out to us if there's anything more we can do!

August 26, 2019

Buying a new car Huntersville Ford is a fantastic dealer to work with in purchasing a new car Jeremy and Daniel were great to work with. Whole experience was great. More

by CAPT DAVE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy and Daniel, Shane
August 22, 2019

A pleasant and efficient experience. My experience at Huntersville Ford was excellent. Brandon Fritz was very knowledgeable and helpful through the whole car buying experience. I bought More

by Rob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Fritz and Shane.
Aug 28, 2019 -

Huntersville Ford responded

Hi Rob, thank you for your comments. We are happy you got the exact deal you wanted on your new Ranger. We hope you have a great day!

August 14, 2019

Review Everything went great. Eric was very helpful. I didn’t have any issues and all my questions were answered when asked. Would recommend to my friends. More

by Maggio
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric
Aug 16, 2019 -

Huntersville Ford responded

Maggio, we appreciate your feedback Thank you so much for being one of our valued guests and we look forward to your next visit, take care!

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