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Huntersville Ford
Huntersville, NC
833 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 833 reviews
March 09, 2020
The sales person Franklin was awesome he was courteous and appreciated of our business. The vehicle we purchased was excellent just what we wanted. I would give the sales person a 10 out of 10 and I w and appreciated of our business. The vehicle we purchased was excellent just what we wanted. I would give the sales person a 10 out of 10 and I would give The dealership a 6 out of 10. More
by Exeasy_98
Employees Worked With
Franklin
March 05, 2020
Awesome customer service! I live in Augusta GA and was looking for a specific F450. I called Mike and within minutes got the answers I was looking for. It's a 3 hour drive from I live in Augusta GA and was looking for a specific F450. I called Mike and within minutes got the answers I was looking for. It's a 3 hour drive from my house, but couldn't find anyone else that could match their price. They certainly run a tight ship. I will buy from them again. More
by corey.thomas
Employees Worked With
Mike Muldoon
March 04, 2020
Always a friendly place to shop. Just purchasing my Always a friendly place to shop. Just purchasing my leased vehicle, but Brandon was great to work with! 2nd vehicle purchased there. Love the fre Always a friendly place to shop. Just purchasing my leased vehicle, but Brandon was great to work with! 2nd vehicle purchased there. Love the free oil changes! More
by Kex418
Employees Worked With
Brandon Fritz
March 03, 2020
By far the the best dealership I've ever dealt with. They made everything so easy for us and gave us the best deal I've ever had. made everything so easy for us and gave us the best deal I've ever had. More
by Mike Green
Employees Worked With
Mike Muldoon, Keith Hoffield, Daniel Hicks,Angelica Rosales and Shane McMahan
March 02, 2020
Extremely helpful staff. Franklin and Daniel helped me find just what I wanted. They were both thoughtful and insightful. I would send anyone to them knowing they would be taken care of. Both good and hon find just what I wanted. They were both thoughtful and insightful. I would send anyone to them knowing they would be taken care of. Both good and honest salesmen who work hard for you. They are a great asset to your dealership and put me on cloud 9 with my new car. More
by Amberhussey92
Employees Worked With
Franklin, Daniel
March 02, 2020
February 24, 2020, AWESOME!!! When buying a car, Jackie is definitely the go to salesperson! This was my first stress-free car buying experience ever! Thank You Huntersville Ford! When buying a car, Jackie is definitely the go to salesperson! This was my first stress-free car buying experience ever! Thank You Huntersville Ford! More
by Pop Castles
Employees Worked With
Jackie Layne
February 28, 2020
February 27, 2020It is a great place to do business February 27, 2020 It is a great place to do business with. A Very nice and professional staff. I highly recommend this dealership for anyone. February 27, 2020 It is a great place to do business with. A Very nice and professional staff. I highly recommend this dealership for anyone. More
by overcomer
Employees Worked With
Jackie
February 26, 2020
Great Service People, Everyone very helpful and friendly. Michael B was very helpful and was a pleasant salesperson to deal with. CM was a very personal and friendly. The whole place was busy but stayed profe Michael B was very helpful and was a pleasant salesperson to deal with. CM was a very personal and friendly. The whole place was busy but stayed professional. We felt like part of the Ford Family. We had a long stay, ( very busy selling cars) but was well worth the wait. Daniel Hicks was very helpful with the technical parts of the truck. Would do business with again. We traveled 200 miles to get the truck we wanted and was very happy with the whole process. More
by preshone
Employees Worked With
All employees were very professional.
February 26, 2020
Zero stars.We purchased a used 2015 GMC Yukon and after driving it in the rain for the first time the head liner became soaked and was dripping on the center console. Informed Erik of the problem and retur driving it in the rain for the first time the head liner became soaked and was dripping on the center console. Informed Erik of the problem and returned the vehicle to the dealership to have the "Leak Doctor" fix it. Picked up the vehicle and was told the problem had been resolved. The next time driving in the rain the leak is now worse. The overhead console is soaked enough to still drip. The head liner over the passenger seat is now soaked and leaks on the passenger. The headliner and the c-pillar, on the passenger side also becomes wet. Was informed that the only option was to have the "Leak Doctor" work on it again. Since the vehicle is a GMC and not a Ford, Huntersville Ford will not perform the proper repair, which is the replacement of the "Sharkfin" antenna and cover. We were told that is GMC's problem. It is a shame to spend $35,000 on a vehicle the we cannot drive in the rain and will now have to spend approximately $800.00 to have this corrected. We will never bring our business back to Huntersville Ford, including the free car washes and oil changes that were included with the purchase. More
by tburns390
Employees Worked With
Eric
February 26, 2020
I started my purchase on line and then made an agreement with Keith over the phone. When I showed up the next day my new Ford Edge was ready and waiting for me.....the paperwork was a breeze I was on my way with Keith over the phone. When I showed up the next day my new Ford Edge was ready and waiting for me.....the paperwork was a breeze I was on my way home with my new Edge in a couple hours....the whole team is great to work with.... Thank you very much for making my new car buying so easy Rich Barrows More
by richbarrows
Employees Worked With
Alycia, Keith, Shelton, Danny
