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Huntersville Ford
Huntersville, NC
839 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 839 reviews
June 02, 2020
great car and very pleasant experience We had a good experience with Franklin and Mike in the pre-owned car department. We were a little surprised about the way the car was priced—the inter We had a good experience with Franklin and Mike in the pre-owned car department. We were a little surprised about the way the car was priced—the internet price "included" a $1000 credit for a trade-in, which we were not using, so the real price was $1000 more. But they still made us a good deal on a very clean, gently used vehicle. I would definitely check with them again about future purchases, even though we live a couple of hours away. More
by damonsink
Employees Worked With
Mike, Franklin
June 01, 2020
Employees are your greatest asset We mostly dealt with Rick as our sales rep and he was great. He wasn't pushy and made sure we had all the information needed. Every employee that we We mostly dealt with Rick as our sales rep and he was great. He wasn't pushy and made sure we had all the information needed. Every employee that we met in passing or worked with was very professional and helpful. More
by surry98
Employees Worked With
Rick
May 27, 2020
Great Customer Service! Saw a vehicle on Auto trader that I was interested in and worked with Eric Basiliere on the deal. Great experience purchasing a vehicle 1200 miles awa Saw a vehicle on Auto trader that I was interested in and worked with Eric Basiliere on the deal. Great experience purchasing a vehicle 1200 miles away from my hometown. Gordon (great guy by the way) picked me up from the airport and brought me to the dealership where everyone one was very friendly. A few hours later I was on the 1200 mile trec back home. Thank you Eric, Daniel, Alycia, Keith and Gordon for an excellent car buying experience. More
by David F
Employees Worked With
Eric Basiliere, Daniel Hicks, Alycia Duriez, Keith Hoffield and Gordon
May 26, 2020
Great Customer Service! Saw the vehicle I wanted on Auto Trader. Called and made an appointment. They had the truck waiting for me when I got there. They made me aware of eve Saw the vehicle I wanted on Auto Trader. Called and made an appointment. They had the truck waiting for me when I got there. They made me aware of every thing going on through the entire process. I would recommend them to my friends. More
by trayleedavid
Employees Worked With
Franklin & Michael
May 25, 2020
I spent several months researching many different vehicles and visited several dealerships. These folks worked very hard for me and were able to put me in a truck far beyond what I expected to be abl vehicles and visited several dealerships. These folks worked very hard for me and were able to put me in a truck far beyond what I expected to be able to afford. They were upfront with pricing and offered the best prices in the area. Everyone I interacted with was extremely friendly and the dealership was nice, clean and comfortable. More
by John W
Employees Worked With
Brandon Fritz, Alycia Duriez
May 18, 2020
Well I was very upset when I first arrived at the store because I traveled 4 hours to get there to find a scratch on the hood and a few small dents. After talking to the General Manager he fixed everything because I traveled 4 hours to get there to find a scratch on the hood and a few small dents. After talking to the General Manager he fixed everything in a short timeframe. I was very impressed. I buy a lot of vehicles and I have walked away many times over something like that. It was his willingness to make me happy that made me buy from them. More
by bryanjmar
Employees Worked With
GM
May 16, 2020
Our sales man Eric was really good. He was knowledgeable and very helpful. It took awhile for the whole process, he made sure we were comfortable and we didn’t need anything. Also stayed late to make sure i and very helpful. It took awhile for the whole process, he made sure we were comfortable and we didn’t need anything. Also stayed late to make sure it was done. For me buying the car by myself I felt he helped a lot. Dina Taylor More
by dina.taylor1971
Employees Worked With
Eric
May 12, 2020
Great Service! The staff at Huntersville Ford was very helpful and attentive. Franklin was a very knowledgeable sales associate, and I appreciate everything he did t The staff at Huntersville Ford was very helpful and attentive. Franklin was a very knowledgeable sales associate, and I appreciate everything he did to help me find my dream car. Very pleasant experience! More
by amberr.dennis
Employees Worked With
Franklin Z.
May 12, 2020
Friendly, made me and my wife feel comfortable, was very attentive to our needs and answered all of our questions Everything with the paperwork was explained clearly attentive to our needs and answered all of our questions Everything with the paperwork was explained clearly More
by efraintorres1967
Employees Worked With
Finance department
May 08, 2020
Excellent- they met all expectations, took the time to see what the needs were and met them, friendly and helpful - not the first time I bought here and won’t be the last see what the needs were and met them, friendly and helpful - not the first time I bought here and won’t be the last More
by Bharmon
Employees Worked With
Brandon
