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Huntersville Ford

Huntersville, NC

4.6
839 Reviews

13825 Statesville Road

Huntersville, NC

28078

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Showing 839 reviews

June 28, 2020

SHORT AND EASY VERY HELP FULL AND PLEASANT. EASIEST VEHICLE PURCHASE WE HAVE EVER HAD. JACKIE WAS WONDERFUL TO US. SALES MANAGER WAS ALSO GREAT. THANK YOU VERY MUCH More

by donald.horton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JACKIE LAYNE
June 25, 2020

Great Experience Huntersville Ford did a great job helping me buy my new Mustang. Franklin was great to work with. Everyone was very friendly and very helpful. More

by George
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Franklin Zambrano
June 23, 2020

Both Brandon F & Erick was great to work with. Both were very patient and kind. I love my new car and had a great experience!!! More

by marya0801
Recommend Dealer
Yes
Employees Worked With
Brandon Fritz and Erick
Jun 28, 2020 -

Huntersville Ford responded

Marya, thank you for taking the time to leave us your response to our Staff's outstanding customer service! At Huntersville Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

June 18, 2020

Huntersville Ford is always my choice! They are knowledgeable and always go above and beyond to assist! Courteous, friendly and very patient in the whole car buying process! More

by JTaylor
Recommend Dealer
Yes
Employees Worked With
Sales and Finance team
June 16, 2020

Highly recommend the car buying experience at Huntersville Ford! We shopped around many different dealerships across the Midwest and East Coast to find the right fit for our needs. Huntersvill More

by Tucker.Rubino
Recommend Dealer
Yes
Employees Worked With
Franklin, Aaron
June 16, 2020

Bought our 3rd daughters first car there. Very helpful and supportive staff. They really went above and beyond in dealing with us. I cannot be more pleased with both the process and outcome. Eric was a More

by talbotsfour
Recommend Dealer
Yes
Employees Worked With
Eric.
June 11, 2020

Excellent customer service especially from Keith in Sales. You could tell he knew what he was talking about and wasn’t pushy buying our new truck! More

by matthmaynard
Recommend Dealer
Yes
Employees Worked With
Keith, Keith
Jun 17, 2020 -

Huntersville Ford responded

Matthmaynard, your comments keep us motivated and working hard for all our guests! We hope to be of service to you again! Take care!

June 10, 2020

Once I paid for the vehicle the sell person wouldn’t get my dent and decals taken care of . So I had to put it in the shop myself. More

by Jock
Recommend Dealer
No
Employees Worked With
Eric
Jun 19, 2020 -

Huntersville Ford responded

Jock, thanks for taking the time to leave us your honest feedback. We are disappointed to hear you did not receive top-notch customer service from us and would like the opportunity to try and make this right with you. Please reach out to us at socialmedia@huntersvilleford.com at your earliest convenience so we can work with you to make this right. We hope to hear from you.

June 04, 2020

Excellent Service from my Sales Representative Our Sales Rep Rick Watford did an excellent job. Best experience I have had in 30 years. Fair price and very fast process. Had me in and out in 90 More

by csimmsgmc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Watford
June 02, 2020

Eric is a excellent sales man I would come back and see him if i needed another car. Good service very nice people in the department More

by pfollett03@gmail.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric
Jun 06, 2020 -

Huntersville Ford responded

We set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!

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