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Huntersville Ford

Huntersville, NC

4.6
839 Reviews

13825 Statesville Road

Huntersville, NC

28078

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Showing 839 reviews

February 14, 2021

What a great experience! They had a good selection of low mileage high quality used car which was just what we needed when we were looking for a new car for our son. Clent (our salesman) was very knowled More

by Christucker67
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clent
Feb 24, 2021 -

Huntersville Ford responded

We set high expectations for ourselves so it’s gratifying to hear you had a great experience with us! We hope to be of service to you again! Take care!

February 12, 2021

Everything about my experience has been great from beginning to end. Clint was a terrific salesman. Thanks Huntersville Ford! I will recommend in the future. More

by Chris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clint
Feb 15, 2021 -

Huntersville Ford responded

Chris, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!

February 11, 2021

Beware of the Service - getting a simple oil change is 3-5 hour wait. The new truck that I bought there is fine but the promise of free oil changes is a joke because they are "too" busy. This is why I no More

by Jedi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
None
Feb 15, 2021 -

Huntersville Ford responded

We understand your time is valuable, and are disappointed to hear about the long wait time you experienced. We would like the opportunity to try and regain your trust in our business, if we still can. Please reach out to us at socialmedia@huntersvilleford.com at your earliest convenience so we can work with you to make this better. We look forward to speaking with you soon. Take care.

February 09, 2021

My experience was extremely pleasant. The professionalism that I received from my first encounter helped me understand the kind of quality and service that Huntersville Ford represents and co More

by Darrell Avery
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Swarner, Keith Hoffield
Feb 11, 2021 -

Huntersville Ford responded

Darrell, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!

February 08, 2021

Good service, buying new vehicle was a good experience. Salesman discussed options and explained what was available. Would recommend this dealer for new car purchase More

by wsample
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony
Feb 24, 2021 -

Huntersville Ford responded

Hi, we are very happy to have provided you with such a positive experience! At Huntersville Ford, we value our customers and we appreciate your business! Thank you!

February 08, 2021

Wonderful customer service, clean environment, friendly people, and everyone was wearing a mask! They had the car ready for me to see upon arrival and made the process as efficient as possible. More

by glynch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Basiliere
February 05, 2021

Sonny was amazing. Very informed with the vehicle that we chose. Was always prepared to give an update when needed. The process was very smooth sailing from the first phone call to the actual in person test More

by Erica Stewart
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick & Sonny
February 03, 2021

The people at Huntersville Ford were extremely friendly and knowledgeable. They did not push me they listened to and showed me what I wanted to see. I got the deal I wanted and left their a very happy man More

by gpbailey54
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
AHMED Hassanein
Feb 08, 2021 -

Huntersville Ford responded

Hi, we're happy you found our staff to be so supportive during your experience here at Huntersville Ford. Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

February 03, 2021

I did most of my traction online before I got to the dealership and appreciated only having to be there 2 hours to trade in my car and drive off with my new Ford escape More

by pattycake314
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric
Feb 08, 2021 -

Huntersville Ford responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

January 29, 2021

Had a great experience buying a car from Huntersville Ford. I received a great trade in which was $5000 more than nearby dealerships. Friendly and courteous. Highly recommend! More

by Alex Hopkins
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ahmed was very good to work with.
Feb 02, 2021 -

Huntersville Ford responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

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