Huntersville Ford

Great experience, listened to us. Evert, Aaron and the Finance Mgr Mike were great to work with! The transaction was good. Just takes a little too long to buy a car. Finance Mgr Mike were great to work with! The transaction was good. Just takes a little too long to buy a car. More

Brandon and the teamat Huntersville Ford wereExtremely Brandon and the team at Huntersville Ford were Extremely polite and accommodating.I will gladly refer them to any of my friends. I appreciate them w Brandon and the team at Huntersville Ford were Extremely polite and accommodating.I will gladly refer them to any of my friends. I appreciate them working with me and getting my deal done so quickly. More

Hands down the best dealership experience I've ever had. I found a vehicle they had posted on auto trader, and within 15 minutes of emailing about it I had recieved a response from Eric. He sent me all kind I found a vehicle they had posted on auto trader, and within 15 minutes of emailing about it I had recieved a response from Eric. He sent me all kinds of information about it, including lots of pictures, and even a video he'd made for me demonstrating how to use all of its features. When i explained i lived 5 hours away, he assisted me in completing as much paperwork as possible via email, then arranged a time to meet the following weekend. Once I arrived, Eric and Brandon both assisted me in filling out the remaining paperwork and took me for a test drive, and gave me lots of information about how to use the phone app to assist you with lots of other hidden perks about the car. Once taken back to the finance office to finalize paperwork and discuss financing and payment options, I was never once hastled or made to feel forced or coerced into buying any extra options. When he asked if i wanted gap insurance, extended warranties, etc, I said "No." and we smiled and moved on. Much unlike any other dealership I've ever been to. I left feeling happy, care for, and confident about my new vehicle. I even recived follow up emails several days later to make sure I was satisfied with my purchase. A great group of guys all around. I highly recommend them. It was well worth the drive. More

The staff were not pushy but friendly helpful and informative the entire process was refreshing as my wife and I had been looking for a new vehicle for weeks turns out they had the perfect vehicle an informative the entire process was refreshing as my wife and I had been looking for a new vehicle for weeks turns out they had the perfect vehicle and and great deal. More

Super sweet people! Very knowledgeable and caring! Wont just put you in anything! Very thorough and patient! My first time buying from a dealership all by my lonesome and they answered all my questions wit just put you in anything! Very thorough and patient! My first time buying from a dealership all by my lonesome and they answered all my questions with a smile! Very pleased and satisfied with my new car ! More

Ahmed was great. Great experience from start to finish. Very good and quick as well. I had to wait a week for the car to come in, but they were ready when it did. Very good and quick as well. I had to wait a week for the car to come in, but they were ready when it did. More

Bought my first new car, a 2021 Ford Bronco Sport. Incredible customer service. Professional, valued advice, courteous and friendly. Would gladly buy from them again, as well as give any recommendat Incredible customer service. Professional, valued advice, courteous and friendly. Would gladly buy from them again, as well as give any recommendations to friends and family. More

I had the best experience buying from this dealership. Brandon the internet sales manager was awesome to work with. I am a rental manager for a heavy machinery dealership and we are experiencing the same Brandon the internet sales manager was awesome to work with. I am a rental manager for a heavy machinery dealership and we are experiencing the same difficulties the auto industry has, but this dealer made up for it with their customer service and easy purchasing experience. I will be taking more of my business to them and recommending them to my friends and family. More

Worked with me to get my Ford Bronco Sport ordered. Very friendly employees and owners! They made me feel welcome and got the process done in a very quick and efficient manner. friendly employees and owners! They made me feel welcome and got the process done in a very quick and efficient manner. More

I brought my 2018 ford explorer in on 4/5/21 to have the alternator replaced when the car stopped working out of town, we live and hour and a half away. My car was there for a week and I was told they were alternator replaced when the car stopped working out of town, we live and hour and a half away. My car was there for a week and I was told they were unable to locate a Ford alternator and an aftermarket one would need to be installed. I agreed. Upon pickup I was reassured multiple times that the car mechanically was fine and to ignore the alarms on the dash due to the aftermarket part. Less that 24 hours later, the car broke down on us again leaving me and my children stranded on the side on the road unable to get a tow. I would not recommend bringing your car here. I contacted Ford of Statesville and they had no problem ordering the correct Ford part the same day. So I was fed misinformation multiple times that put me and my childrens safety at risk. Find another dealership. More