Huntersville Ford
Huntersville, NC
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Worked with me to get my Ford Bronco Sport ordered. Very friendly employees and owners! They made me feel welcome and got the process done in a very quick and efficient manner. friendly employees and owners! They made me feel welcome and got the process done in a very quick and efficient manner. More
Bought my first new car, a 2021 Ford Bronco Sport. Incredible customer service. Professional, valued advice, courteous and friendly. Would gladly buy from them again, as well as give any recommendat Incredible customer service. Professional, valued advice, courteous and friendly. Would gladly buy from them again, as well as give any recommendations to friends and family. More
I brought my 2018 ford explorer in on 4/5/21 to have the alternator replaced when the car stopped working out of town, we live and hour and a half away. My car was there for a week and I was told they were alternator replaced when the car stopped working out of town, we live and hour and a half away. My car was there for a week and I was told they were unable to locate a Ford alternator and an aftermarket one would need to be installed. I agreed. Upon pickup I was reassured multiple times that the car mechanically was fine and to ignore the alarms on the dash due to the aftermarket part. Less that 24 hours later, the car broke down on us again leaving me and my children stranded on the side on the road unable to get a tow. I would not recommend bringing your car here. I contacted Ford of Statesville and they had no problem ordering the correct Ford part the same day. So I was fed misinformation multiple times that put me and my childrens safety at risk. Find another dealership. More
I bought a new F150 truck. The sales rep and I discussed my requirements and he should me exactly what I was looking for in a new F150 on the lot. It was a pleasure doing business with Huntersvill discussed my requirements and he should me exactly what I was looking for in a new F150 on the lot. It was a pleasure doing business with Huntersville Ford Ed Melesh More
Had a very good experience at Huntersville Ford!!!! They where very fast and helpful. (Being a new mother, I don’t have a lot of time.) They went out of their way to help me get everything processed fast! I where very fast and helpful. (Being a new mother, I don’t have a lot of time.) They went out of their way to help me get everything processed fast! I would recommend them to anyone!! Friendly staff! More
Excellent communication during this time of COVID. Where some stuff had to finished by phone Quick respond to playing phone tag in returning phone calls some stuff had to finished by phone Quick respond to playing phone tag in returning phone calls More
Very friendly staff eager to help me. They were willing to work hard and get me in a new truck. More than willing to answer any of my questions. Not for 1 second did I feel pressured to make a decision. Gr to work hard and get me in a new truck. More than willing to answer any of my questions. Not for 1 second did I feel pressured to make a decision. Great service provided by a great team = Great buying experience! More
Our Family is a 30+year Ford Family. We have just purchased 2021 Bronco Big Bend. We are thrilled not only with the quality of our New Bronco but the entire Sales Process. Our Sales Associate is Keit purchased 2021 Bronco Big Bend. We are thrilled not only with the quality of our New Bronco but the entire Sales Process. Our Sales Associate is Keith Smith. Keith Smith patiently without any pressure took us thru most of the on lot inventory to make sure we were sure of our purchase. In the eleventh hour Keith even moved one of the Broncos off the inside sales floor for my husband to test drive. We bought that vehicle. Thank you Huntersville Ford and Keith Smith for making our New Bronco buying experience truly a Family Fun experience! More
Rick Watford made the whole buying process pleasant. All the staff was very kind - I felt very comfortable and you could tell that they really value the business and their customers. I'd highly recommend Hu the staff was very kind - I felt very comfortable and you could tell that they really value the business and their customers. I'd highly recommend Huntersville Ford. Lynn Haynes More
Huntersville Ford had a beautiful GMC 1500 for sale. I really liked the truck. I dealt with Eric, who was very helpful. I told him where I needed the payments to be at and he worked hard for my goal. We f really liked the truck. I dealt with Eric, who was very helpful. I told him where I needed the payments to be at and he worked hard for my goal. We finally settled on the figures, but while signing the paperwork I realized my payments were for 75 months, not 72 months. I was not informed of this change, because I thought we were working with 72 months. If I had known this I would have made a larger down payment or renegotiated the price. Just not being informed, it was disappointing. Did I get a good "deal", maybe or maybe not. Still happy with the truck. More