Huntersville Ford
Huntersville, NC
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Amazing staff and facility. Eric was great to work with and ensure we were taken care of! The finance department and electronics specialist ensured they did a thorough walk thru of everything with the veh and ensure we were taken care of! The finance department and electronics specialist ensured they did a thorough walk thru of everything with the vehicle. I traveled over 2 hours away just due to this teams work. More
I asked for the best deal without the hassle of playing "the game" with all the back and forth, and that's exactly what I got. Great deal, friendly and informative assistance from the sales rep (Ahmed Has "the game" with all the back and forth, and that's exactly what I got. Great deal, friendly and informative assistance from the sales rep (Ahmed Hassanein was awesome), and a streamlined paperwork process. 44 years on the road, having bought, sold or traded upwards of 20 various vehicles, I've seen just about everything that can happen good and bad. These folks were great. It was as good an experience as you could possibly want. More
Ahmed and Michael made my car buying experience quick and easy. Thanks to Ahmed for personally delivering my new truck to my house! Great experience! easy. Thanks to Ahmed for personally delivering my new truck to my house! Great experience! More
On June 25th 2020 I dropped off my car at the Huntersville Ford dealership for a cam phaser replacement. My car was returned mid month in July 2020. Over the past year when I brought my car in fo Huntersville Ford dealership for a cam phaser replacement. My car was returned mid month in July 2020. Over the past year when I brought my car in for oil changes I mentioned on multiple occasions that I still heard the cam phaser rattling and believed something to be wrong. I was told that nothing was wrong each time. July 2nd 2021 I brought my car into the dealership because the check engine light came on and the car was rocking back and forth whenever it came to a stop. I was told my cam phaser would need to be replaced and it would not be covered. I explained that I was bringing my car back within the year of it being given back to me and also explained I had communicated about still hearing the noise over the past year and was told everything is fine. I have been put through the ringer since 7/15 going through the warranty department and the dealership being unresponsive. Today (after a month of requests) I spoke to the GM who screamed at me and told me to hire an attorney because they're not fixing it. As a customer I have exhausted all options, communicated about the issues with my car, and have followed up time and time again with no reprieve. This expense should be covered by the dealership as it's within a year, this will be the third cam phaser replacement in three years, and this issue was communicated time and time again as still being present. More
I purchased a used F150 at Huntersville Ford and had a great experience. The salesman, Angel was a big help. I told them what I was willing to pay and they went to work to make it happen. They didn’t pres great experience. The salesman, Angel was a big help. I told them what I was willing to pay and they went to work to make it happen. They didn’t pressure me and there was no haggling and no one tried to sell me anything that I didn’t want! Highly recommend talking to Angel! More
Huntersville Ford was great to deal with. They are fast and efficient. Very pleasant to deal with. I will definitely recommend Huntersville Ford to friends and family. and efficient. Very pleasant to deal with. I will definitely recommend Huntersville Ford to friends and family. More
This was the first purchase of a truck from huntersville ford. Drove in late on a Saturday evening. Made the deal and was out and gone with a new king ranch in a short time . Everyone was polite and helpf ford. Drove in late on a Saturday evening. Made the deal and was out and gone with a new king ranch in a short time . Everyone was polite and helpful I will do it again PHILLIP HINSON ,MONROE NC More
We were looking for a new Explorer King Ranch. After locating three at three different dealers we chose to go to Huntersville Ford because of the friendly sales staff. Angel Martinez was our salesman. locating three at three different dealers we chose to go to Huntersville Ford because of the friendly sales staff. Angel Martinez was our salesman. He was very helpful and always had answers for my questions. I would highly recommend Huntersville Ford, the customer service is exceptional. Jeff Palmer Waynesville NC More
Went in to purchase a vehicle, the entire team was pleasant and very informative! Such a pleasure doing business with Huntersville ford! A new long term customer! pleasant and very informative! Such a pleasure doing business with Huntersville ford! A new long term customer! More