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Huntersville Ford
Huntersville, NC
840 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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August 29, 2024
Excellent customer service from sales to management. Highly recommend it for everyone who is looking to buy or lease a vehicle. Highly recommend it for everyone who is looking to buy or lease a vehicle. More
by Yefferson
Employees Worked With
Yefferson Mogollon, Andrea Walton, Eric Basiliere, Daniel Hicks, Ahmed Hassanein, Angelica Rosales
August 21, 2024
Worked with Joe and Kyle to buy my mustang. They were awesome. Did not pressure me even asked if I needed time to think about it. First time I've ever had a dealership do that. Great exp They were awesome. Did not pressure me even asked if I needed time to think about it. First time I've ever had a dealership do that. Great experience. Will definitely be a repeat customer here. More
by jamietyson11
Employees Worked With
Joe tamburello, Kyle bennett
August 07, 2024
Great customer service which exceeded my expectations. They were thoughtful about my needs so they took the time to give all the information I needed before to take the decision. Amazing experience and hi They were thoughtful about my needs so they took the time to give all the information I needed before to take the decision. Amazing experience and highly recommended! More
by inch.fifties04
Employees Worked With
Hernan Garcia
August 06, 2024
We worked with Dylan to purchase our Bronco Raptor, Dylan did an outstanding job highlighting the features of the vehicle. Every professional dealership, and sales team. did an outstanding job highlighting the features of the vehicle. Every professional dealership, and sales team. More
by Mmtc
Employees Worked With
Dylan Mooney
July 26, 2024
Excellent staff and customer service. Our salesman, JW, did a great job explaining things to us and wouldn't want to buy a car anywhere else. Our salesman, JW, did a great job explaining things to us and wouldn't want to buy a car anywhere else. More
by Joseph
Employees Worked With
JW, Brian
March 25, 2024
Had my truck serviced at Huntersville Ford. The staff did an incredible job and was very friendly and kept me informed with what was going on. The staff did an incredible job and was very friendly and kept me informed with what was going on. More
by LW- anywhere
Employees Worked With
Services Advisors
March 08, 2024
My son bought a truck from them and we had it less then a month and started having issues so we took it back. We told them we shouldn't pay anything for these repairs as they should of been done with the ins month and started having issues so we took it back. We told them we shouldn't pay anything for these repairs as they should of been done with the inspection before even selling the truck. Transmission mount broken, gasket needing replaced, another leaking hose leading to oil leaking. I'm sorry but you should of seen all this! So, they took the truck and was gone for a week with NO rentals for us to use. What a huge inconvenience to us for their neglect. No communication for 3 days re: the progress, we had to contact us. We asked for a manager to call us on 2 occasions and never heard from anyone. NOT one time did anyone apologize. They "claimed" all the issues were where the mechanic wouldn't see on inspection. xx! It was covered by the warranty except we had to pay $100 for the deductible which should of been taken off but not surprised as it wasn't. We got the truck home to find one issue still was happening. AGAIN, had to call back and spoke with Naz for her to tell us it wasn't doing the problem when it was there so they couldn't see it. Told us we could make appt. to bring it back, not offering to bring it right in. Then the kicker, she told us we could go to a Chevrolet dealership to get it fixed as well. NO, WE BOUGHT IT THERE AND YOU SOLD US A VEHICLE THAT NEEDED MULTIPLE WORK. The problem still remains but we sure will take it elsewhere and they are awful! Communication, service, repair work. The sales team were great. I still wouldn't buy anything from them that is used. More
by mindy.naba
Employees Worked With
Naz
March 05, 2024
This was the best experience my family and I have ever had!! Joseph Patrick was the best sales guy we could have asked for! Watching his commercials made us want to buy a car from him!! had!! Joseph Patrick was the best sales guy we could have asked for! Watching his commercials made us want to buy a car from him!! More
by kriedw2
Employees Worked With
Joseph Patrick
