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Huntersville Ford

Huntersville, NC

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Reviews
Vehicles
4.6
846 Reviews
Call Dealership (704) 387-5954
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13825 Statesville Road

Huntersville, NC

28078

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Showing 846 reviews

October 29, 2024

Working with Yefferson and Eric as well as Jon in the records department was great. The easiest new car purchase I have ever made! More

by HausBldrNC
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yefferson Mogollon, Eric Basiliere
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October 29, 2024

Explain to a customer that bought more than 6 cars/trucks from this dealership when they drop the ball on a request for a trade numbers for when they don't EVEN send the info to you???? I requested my trade More

by BLURAYKING
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No
Employees Worked With
Brittany Maners
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Nov 05, 2024 -

Huntersville Ford responded

We deeply regret to hear about your recent experience at our dealership. Our goal is to learn from your feedback and continue to improve for all of our valued clients. We would like the opportunity to try and regain your trust in our business and resolve this matter for you, if we still can. Please reach out to us at socialmedia@huntersvilleford.com at your earliest convenience so we can work with you to make this better. We look forward to speaking with you soon. Take care.

Nov 05, 2024 -

BLURAYKING responded

Regret would be getting the best deal BUT I waited all day over my trade in. Disappointed.

Nov 07, 2024 -

BLURAYKING responded

I responded to socialmedia@huntersvilleford.com with NO RESPONSE!! What a joke of CUSTOMER SERVICE they have. AVOID THIS DEALERSHIP just based on that!!!

Nov 16, 2024 -

BLURAYKING responded

11 days later and NO RESPONSE. I find it so bad that they ONLY care in car sales then even a conversation with a 10X buying customer. This buyer will NEVER BUY FROM THEM AGAIN. Change management is the ONLY solution. AVOID THEM until they do.

October 22, 2024

Great to deal with, great customer service, worked with me until I was satisfied on price, Brian was excellent More

by wayneward1031
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian, Brian, and Alex
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September 28, 2024

The dealership was attentive and helpful. My family and I enjoyed meeting everyone, and had an enjoyable experience. More

by rmesner7
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Hicks
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September 20, 2024

The people at Huntersville Ford that I’ve dealt with are great. No complaints ! I wish you all the Best !! Chuck S. More

by Chuck
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brittany
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September 10, 2024

They were professional and curious. I made this purchase from out of town. When I arrived ant the dealership, everything was ready and final paperwork was seamless. I would definitely r More

by ktta910
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle, Brian and Caleb Wilson
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September 09, 2024

My salesman Tyler was great to work with. He explained the vehicle very well and took the time to get the deal I wanted. More

by mspear
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Grantham, Eric Basiliere
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August 29, 2024

Excellent customer service from sales to management. Highly recommend it for everyone who is looking to buy or lease a vehicle. More

by Yefferson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yefferson Mogollon, Andrea Walton, Eric Basiliere, Daniel Hicks, Ahmed Hassanein, Angelica Rosales
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August 21, 2024

Worked with Joe and Kyle to buy my mustang. They were awesome. Did not pressure me even asked if I needed time to think about it. First time I've ever had a dealership do that. Great exp More

by jamietyson11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe tamburello, Kyle bennett
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August 07, 2024

Great customer service which exceeded my expectations. They were thoughtful about my needs so they took the time to give all the information I needed before to take the decision. Amazing experience and hi More

by inch.fifties04
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hernan Garcia
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