Huntersville Ford
Huntersville, NC
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5 STAR DEALER! My husband and I went to our local ford in Graham and had a not so favorable experience with the team there, but found a car we loved! We drove 2 hours to this ford dealership after checking t Graham and had a not so favorable experience with the team there, but found a car we loved! We drove 2 hours to this ford dealership after checking their inventory for the vehicle we wanted and had the BEST experience. I first spoke to Angelica who helped answer my questions prior to going in and she really helped me feel at ease in driving the long distance to meet with them and discuss things further. Our sales rep Brandon was great! He was patient and very knowledgeable in helping us make a decision on the trim of car we decided on, along with the features and savings options they provide. He accommodated us having to come later in the evening due to our drive after work and stayed WELL past close so that we could finalize the car. And lastly, we met Eric - the business/financial manager - who helped us finalize our paperwork and explain everything to us in detail and make us feel comfortable and solidify our decision. All in all, it wasn't just the professionalism and knowledge that everyone had, but their personality! It always makes me feel at ease to know that a team can have fun, joke around, and talk about things other than the sale because after all, the customers are people too! It was most definitely worth the drive to get a car that I LOVED. More
Everyone, from the receptionist, salesman, sales manager, and finance manager were attentive, patient and extremely nice during the vehicle purchase. Would recommend Huntersville Ford to anyone! and finance manager were attentive, patient and extremely nice during the vehicle purchase. Would recommend Huntersville Ford to anyone! More
We were extremely pleased with the professionalism, dedication, and support of everyone involved in our experience. I feel that our salesperson Ahmed was fantastic and truly delivered superior service dedication, and support of everyone involved in our experience. I feel that our salesperson Ahmed was fantastic and truly delivered superior service. More
From the customer service in sales (Sonny) to the Finance Department (Eric) and General Manager (Stacey)....they were all very patient and caring for the purchase of my 2021 Ford Expedition. Department (Eric) and General Manager (Stacey)....they were all very patient and caring for the purchase of my 2021 Ford Expedition. More
I've purchase a lot of vehicles over the years, this was a unique experience for me. I did a lot of the presale work chatting with them prior to my visit. When I arrived, it was like No pressure and Pleas a unique experience for me. I did a lot of the presale work chatting with them prior to my visit. When I arrived, it was like No pressure and Pleasant. I have never watched as many people walk into a dealership and not leave without purchasing a vehicle. More
From the customer service in sales (Ahmed) to the financing (Eric) and working with the sales manager (Josh) all went very well. Everyone is more than happy to make this as much of an enjoyable proce financing (Eric) and working with the sales manager (Josh) all went very well. Everyone is more than happy to make this as much of an enjoyable process as possible. They sincerely are the best! More
Kevin Tibbetts, our sales consultant, was very professional and forthright. Having not purchased a vehicle from Huntersville Ford before, and not knowing what to expect, Kevin’s competent professi professional and forthright. Having not purchased a vehicle from Huntersville Ford before, and not knowing what to expect, Kevin’s competent professionalism easily overcame any reticence I had. He is possibly the best new care sales consultant I have experienced in the last 30 years. The process was surprisingly quick and efficient. More