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Huntersville Ford

Huntersville, NC

Overview
Reviews
Vehicles
4.6
839 Reviews
Call Dealership (704) 387-5954
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13825 Statesville Road

Huntersville, NC

28078

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Showing 839 reviews

February 23, 2022

We bought out of state and this team did a fantastic job in making sure we got the best deal, rates and in a xxxx amount of time. More

by Jhudgins1205
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael , Ahmed Hassanein
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February 18, 2022

My experience was great from start to finish. The customer service was outstanding, my sales associate was Ahmed Hassanein who was exceptional, and a pleasure to work with. More

by Pmboswell
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ahmed Hassanein
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February 16, 2022

I have to say Brennan Gilreath was absolutely professional and went above and beyond to help me along the entire process with the purchase of my vehicle More

by Alwaysonelectricnc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brennan Gilreath
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February 15, 2022

Brennan Gilreath was very helpful, knowledgeable and went the extra mile to make sure I got the truck I was wanting. Great experience More

by Gross
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brennan Gilreath
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February 14, 2022

Great service and very professional and courteous people. I would recommend this dealership to anybody. More

by Andreas Boeker
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sonny Burgess
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February 13, 2022

Do NOT pay the markup they have on their vehicles. F150's are marked up 7500 over MSRP, 250/350's nearly 20k, Rangers 5k. I understand economics, but their markup is beyond absurd. You can easily save thousa More

by michaelh24
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ahmed Hassanein
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Feb 22, 2022 -

Huntersville Ford responded

Thank you for your feedback as we do appreciate it. We monitor our prices daily to ensure that we stay competitive in our market area. New car pricing has increased, but so have Vehicle trade values. Vehicles are hard to find in our current economy with chip shortages, staff shortages, shipping issues, etc. We also offer the option to order a vehicle without any market adjustment to the pricing, but we would have to be patient until the vehicle arrives. We are committed to help bring a quality product to the Lake Norman area at a great value.

Feb 26, 2022 -

michaelh24 responded

As I said, anyone can save 3500-4000 just by driving 15 minutes further than Huntersville Ford. No matter how you try to spin it, you are price gouging. DO NOT pay their markup, just go to another dealership to save thousands!

Feb 26, 2022 -

Huntersville Ford responded

The man wanted us to give him MSRP on his used truck trade in and give a discount under MSRP on our brand new one. And he says we are the ones price gouging. Come on. This guy has left negative reviews to dealerships in Georgia, Tennessee, NC, Michigan, etc.... He was upset no one would offer him MSRP on a used truck so that he could pretty much swap even. Oh yeah and he wanted one of the rarest Trucks an F-250 King Ranch Super Duty Diesel Tremor Package with the Ultimate Package. Really not sorry that we missed this deal.

Feb 26, 2022 -

michaelh24 responded

First off, you have me confused with someone else or you are just straight up lying. I was not there for an F250. I didn't ask for MSRP for my trade in, nor have I left any comment ever on any dealership other than yours. The point is anyone can save thousands simply by going to another dealership 15 minutes away. DO NOT pay their BS markup prices.

Feb 26, 2022 -

Huntersville Ford responded

Have a great day Michael. Hope you found what you were looking for.

Mar 01, 2022 -

Huntersville Ford responded

You know what Michael. I was wrong and I apologize for that. I found your file. You were looking at an F-150 and not an F-250 and trading in your 2018 F-150 2.7 liter XL Truck . We sold you that truck that you were trading in November 2018. 3 years and 3 months ago. We sold that truck to you for right over 39,000 in 2018 brand new with 32 miles on it. And when you were here a month ago we offered you 35,000 for this truck. So we offered you pretty much what we sold it to you for in 2018 over 3 years ago. You know what, we did not cause this problem in the automotive industry. You want me to give you pretty much what you paid for your truck 3 years ago and still want us to deal your way. And yet, we offer you almost what we sold it to you for over 3 years ago and here you go wanting to give negative reviews. You don't think we feel gauged having to put almost what you paid for it. Have a great day. I actually hope they treated you real well at the other place as these are things we don't have time for. Have a blessed day.

February 10, 2022

I had a wonderful experience working with Ahmed to purchase my new car!! He was professional, knowledgeable and so easy to work with. I highly recommend him! The professionals at Huntersville Ford mad More

by Jennhastings2
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Cassandra, Michael Muldoon, Daniel Hicks, Ahmed Hassanein
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February 10, 2022

The service and professionalism from the Service Manager, Cody to Sonny and Kyle in Sales was excellent. We have been customers at Huntersville Ford for 17 years. More

by premie1030
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Bennett our salesman and Cody in Service, Sonny Burgess
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February 09, 2022

This was the 4th car in five years we have purchased there and the 1st time we had such a great experience. Our salesman was awesome and the credit manager was a pleasure to deal with. Thank you for i More

by gayle7807
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelton white, Andrea Walton
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February 08, 2022

The place is very nice, and the sales associate Clent Bines give us a very good service and the Business manager Eric Basiliere helped us on every step of the purchase. He did an excelent job. Keep doing More

by afloreslizcano
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Basiliere, Clent Bines
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