Huntersville Ford
Huntersville, NC
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Outstanding Customer Service! !! I have been a customer of Huntersville Ford for many years. I have purchased vehicles and have had my cars and trucks serviced by them and was trea !! I have been a customer of Huntersville Ford for many years. I have purchased vehicles and have had my cars and trucks serviced by them and was treated professionally and fairly on all occasions. This last occasion was different. I moved to Florida a few years ago but my daughter and son remained in the Charlotte area. On 10/10/22 my son had a severe suspension problem with his Ford Mustang and I was not able to be there to help him get back on the road. It looked like it was going to be an expensive repair that he was not able to afford it. I called and spoke to the owner Tracey Cowen and explained my concern that the car was not safe to drive and the estimate to repair was more than my nineteen-year-old son could afford to pay. Stacey was a lifesaver! He and his team prioritized the needed repairs and were able the get the most urgent repairs completed at a fair price. Stacey and his team went over and above my expectations. They treated us better than loyal customers. They treated us like family. I would highly recommend Huntersville Ford for their excellent service and the family values atmosphere they provide. At a time when it is hard to find honest dependable service... It was my great pleasure to see that Huntersville Ford puts the "Customer First" in customer service. Big Thank You to the best in the business! More
Came in for a Service issue I wasnt able to deal with on my F150, Sydney and David once again took care of me quickly and professionally - always a pleasure and great experience, they went above and beyond my F150, Sydney and David once again took care of me quickly and professionally - always a pleasure and great experience, they went above and beyond - AGAIN! More
I landed a unicorn! A customer backed out of a 2022 bronco order, and Kyle and Kevin helped me make a quick and easy purchase. Loved my experience and love, love my new A customer backed out of a 2022 bronco order, and Kyle and Kevin helped me make a quick and easy purchase. Loved my experience and love, love my new bronco! More
Friendly and professional staff. Manager went above and beyond to assist with my purchase. I would recommend this dealership. Manager went above and beyond to assist with my purchase. I would recommend this dealership. More
Purchased a New Mustang Gt from Huntersville Ford. Clent was professional and helped me throughout the process. He answered every question I had and went out of his way to make me happy with my purcha Clent was professional and helped me throughout the process. He answered every question I had and went out of his way to make me happy with my purchase. More
I have bought many vehicles at this dealership and every experience has been top notch. The sales staff and finance staff walk me through the process quickly and efficiently and answer all my questions. Hig experience has been top notch. The sales staff and finance staff walk me through the process quickly and efficiently and answer all my questions. Highly recommend this dealership to anyone looking for a new car. Love my Explorers! More