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Huntersville Ford
Huntersville, NC
840 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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December 08, 2024
I had my car serviced last week and it started by Jenn Simeone picking my car up from my home. She was very friendly and professional and your tracking system is very efficient when it comes to notifying Simeone picking my car up from my home. She was very friendly and professional and your tracking system is very efficient when it comes to notifying of updates on my car. She was a pleasure to work with and I would use her very time I need to have any work done. Once my car was at the dealership, I received a call from Christopher letting me know that it was checked in and he verified what I needed to have done as far as my oil change, and included having my radio looked at since having problems with the volume control. He also was very courteous, friendly and professional. He then let me know when my car was done and explained what they found with my radio. I will ask for him whenever I need to call your service department with my needs or questions. I am very pleased with both of these people and your service department in general. Thank you! You have a satisfied Ford Owner More
by Chevy Cruize
Employees Worked With
Jenn Simeone, Christopher Dillin
October 29, 2024
Explain to a customer that bought more than 6 cars/trucks from this dealership when they drop the ball on a request for a trade numbers for when they don't EVEN send the info to you???? I requested my trade from this dealership when they drop the ball on a request for a trade numbers for when they don't EVEN send the info to you???? I requested my trade in for a 2019 Ford Mustang Bullitt. Brittany Maners called me, and I requested my trade in value since it was bought at their dealership. She never called, text or even emailed the form after 3 phones calls. This was TOTALY on me for communication. After the last call, she informed me that the General Manager Stacy Cowan required me to fill out the form. Brittany Maners dropped the ball. If they do this to a customer with Mutiple buys at their dealership, how would they treat ANY NEW customer??? More
by BLURAYKING
Employees Worked With
Brittany Maners
September 10, 2024
They were professional and curious. I made this purchase from out of town. When I arrived ant the dealership, everything was ready and final paperwork was seamless. I would definitely r I made this purchase from out of town. When I arrived ant the dealership, everything was ready and final paperwork was seamless. I would definitely recommend Huntersville Ford! I look forward to doing business with them in the future. More
by ktta910
Employees Worked With
Kyle, Brian and Caleb Wilson
