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Huntersville Ford

Huntersville, NC

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Vehicles
4.7
885 Reviews
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13825 Statesville Road

Huntersville, NC

28078

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Showing 885 reviews

November 25, 2025

Great experience dealing with huntersville ford salesman an finance manager were very professional an down to earth More

by ptodd91602
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Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven guy
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Nov 26, 2025 -

Huntersville Ford responded

Thank you for sharing your experience. Our team at Huntersville Ford strives to provide professional and approachable service. We appreciate your feedback.

November 22, 2025

Excellent experience. No pressure, all questions and concerns answered. Sales Representative (Colt) was knowledgeable, professional and respectful throughout the process. More

by rriegel54
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Colt
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Nov 23, 2025 -

Huntersville Ford responded

We appreciate your feedback and are glad our team could assist you with your questions and concerns. Thank you for choosing Huntersville Ford.

November 13, 2025

Great service. Easy to work with. Quick and easy purchase. Jordan was a great salesman. More

by threeokeogh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jordan
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Nov 14, 2025 -

Huntersville Ford responded

Thank you for sharing your experience. We're glad our team made your purchase smooth. We appreciate your kind words about our service at Huntersville Ford.

November 10, 2025

I had to drive over 2 hours in bad traffic, but I do think I got the truck that I wanted. The salesman and sales manager were great. More

by Camcade
Recommend Dealer
Yes
Employees Worked With
Ethan
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November 09, 2025

Everyone worked great as a team to help our family get the vehicle that would be the best fit. Every encounter was pleasant and informative. They were very patient as we made our decision. This was our se More

by lcczerwinski
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle, Darius, Yefferson, Joe
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Nov 09, 2025 -

Huntersville Ford responded

We appreciate your kind words about our team's support. Thank you for choosing Huntersville Ford for your vehicle needs. Your recommendation means a lot to us.

November 07, 2025

One trip purchase with minimal difficulty. The exact model I wanted was in stock on the lot. More

by petermcmack
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Yefferson Mogollon
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October 31, 2025

Easy to deal with and straightforward. Mikey was a good salesman who treated us with respect. More

by jasonlbyrd
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mikey, Adam, Joseph
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Nov 01, 2025 -

Huntersville Ford responded

We appreciate your feedback and are glad our team made the process straightforward. Thank you for choosing Huntersville Ford.

September 22, 2025

This worked as it should for me. Every interaction I had with Huntersville Ford was straightforward and all information they advertised or otherwise communicated was spot on. Two hou More

by anthonyksimpson4
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Angelica, Kyle, Hernan
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Sep 22, 2025 -

Huntersville Ford responded

We’re pleased you had a smooth experience with us at Huntersville Ford. Thanks for your feedback.

September 20, 2025

Another buying experience where I can't recommend dealership based on NOT matching trade in value on my 2023 Nissan Ariya. Salesman where NOT THE PROBLEM, BUT not sales manager. Bought way too many c More

by BLURAYKING
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Micheal
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Sep 23, 2025 -

Huntersville Ford responded

We received your negative feedback. I try to look at issues to see where we may have gone wrong when I receive these. I did look into this deal to make sure the trade was appraised correctly and there were not any missing package adds or anything of that sort to the appraisal. As with anything, sometimes the appraisers do make mistakes so I wanted to put another set of eyes on it. I also do apologize that we could not come to terms as we would want to earn your business again and appreciate the business in the past. We never want to upset a customer of course either. After looking back at the appraisal on your electric Nissan. I do think the car was appraised correctly but if a few hundred dollars would help this situation, I would be happy to give a few hundred. I do not believe in my professional opinion that it is worth 3k more and please take that with all due respect. With Nissan canceling the production of this car probably does not help the value either but I wanted to make sure that you knew that we went back and looked over the appraisal to make sure we did put the correct amount in our opinions into the trade value. My sales manager mentioned that you had been to three other dealerships also that had not given you the trade value that you were looking for. He could have misunderstood that information but that is what I was told also. I also looked and searched for what was for sale currently in the market for sale consistent with your same model, make, miles, packages, etc. The trade value you were looking for is what the used market is retailing them for right now by my research. Please take that with all due respect sir. I am just letting you know why we appraised the vehicle for that amount. Sometimes vehicle appraisals are not what the customer is wanting and we understand that completely. Does not giving you the trade value of what you think the car is worth versus what we appraised it for worth a one star review to us. I do not believe that it is but that is your opinion and your right so I will respect that. It was our professional opinion and that was all. I did also go back and look at the cameras both times your were here just to make sure management was also helping handle the deal during your visits. It does look like they were and was also told that you were treated very kindly and respectful while here. I so appreciate you stating that the sales person was not the issue in your review also. We do try to earn as much business that makes sense as possible, but in this case we were just not able to give you the amount you thought the vehicle was worth. Please accept our apology on this part and if a few hundred dollars would make a difference, please let us know. We do hope you find the vehicle that is perfect for you and we do appreciate the opportunity.

Sep 23, 2025 -

BLURAYKING responded

I tried to make another try on a deal BUT they refused. They lost a sale at $650. I do appreciate their feedback. They are the 3rd dealership to refuse a sale. First 2 was $321 and $500. I guess they are hard up for monies since no negotiations for such LOW amounts. Sad in this day and age.

Oct 03, 2025 -

BLURAYKING responded

Update. Bought a NEW 2025 Honda Accord Touring Hybrid with NO issues with trade in appraisal at Hendrick Honda of Hickory. Was offered $500 more than Huntersville Ford. It was the easiest negotiations I have EVER had. This is how you treat your customers.

September 08, 2025

Car shopping can often be a tedious experience, but Huntersville Ford stands out as a refreshing option. Joe, the sales manager, goes above and beyond to ensure customer satisfaction. Michael is an und More

by Yusefjenkins
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael, and Joe
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Sep 15, 2025 -

Huntersville Ford responded

We appreciate your kind feedback about Huntersville Ford. Our team is committed to providing exceptional service for a smooth car buying experience. We're grateful for your support and recommendation.

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