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Huntersville Ford

Huntersville, NC

4.6
843 Reviews

13825 Statesville Road

Huntersville, NC

28078

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Showing 843 reviews

February 08, 2025

Excellent. Follow up and communication through out the buying process. Kyle my salesmen was great to work with as well as the whole team More

by scott
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Bennett , Andrea Walton, Eric Basiliere, Daniel Hicks, Ahmed Hassanein, Angelica Rosales, Kenect Reputation, Leala Waldo, Joe Tamburello
February 06, 2025

The salesman were courteous and professional the finance manager Tim was excellent. We had to work through a small glitch and he was on it, we solved the issue in 15 minutes. The general sales manager went More

by Ayerdp
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Potapchuk sales, Tim Carlson finance, Keith Hoffield sales manager all were excellent!
Feb 06, 2025 -

Huntersville Ford responded

Thank you for taking the time and effort on writing a wonderful review on your service you received here at Huntersville Ford. We greatly appreciate your loyalty to our dealership and being part of the Huntersville Ford family.

January 27, 2025

Super nice staff. Easy to work with and negotiate with. Dylan and Eric were awesome. More

by tim
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dylan Mooney, Eric Basiliere
Jan 30, 2025 -

Huntersville Ford responded

Thanks for sharing your experience. We're glad our team at Huntersville Ford could assist you.

December 08, 2024

I had my car serviced last week and it started by Jenn Simeone picking my car up from my home. She was very friendly and professional and your tracking system is very efficient when it comes to notifying More

by Chevy Cruize
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenn Simeone, Christopher Dillin
Dec 10, 2024 -

Huntersville Ford responded

Thank you so much for sharing your experience with Huntersville Ford. Our team is committed to providing excellent service, and I'm glad they could assist you with everything from the oil change to addressing the radio issue. We appreciate your support and look forward to maintaining that satisfaction level moving forward.

November 22, 2024

We bought our new F150 from Huntersville Ford. Ahmad and Joe made it a great experience. 100% would recommend Huntersville Ford. More

by EvaMarie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ahmed Hassanein
Dec 06, 2024 -

Huntersville Ford responded

Congratulations on your new Ford F-150, Eva! We are happy to know that you enjoyed working with our Sales Team here at Huntersville Ford. Until next time!

November 03, 2024

They helped me get the car I wanted from hundreds of miles away, and got me an excellent rate on the loan. Very satisfied. More

by Ry
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keith Smith
October 31, 2024

Everybody there was friendly your sales person that I Dealt with first class, I could not have asked for better service More

by haroldclemmer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian
October 29, 2024

Working with Yefferson and Eric as well as Jon in the records department was great. The easiest new car purchase I have ever made! More

by HausBldrNC
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yefferson Mogollon, Eric Basiliere
October 29, 2024

Explain to a customer that bought more than 6 cars/trucks from this dealership when they drop the ball on a request for a trade numbers for when they don't EVEN send the info to you???? I requested my trade More

by BLURAYKING
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No
Employees Worked With
Brittany Maners
Nov 05, 2024 -

Huntersville Ford responded

We deeply regret to hear about your recent experience at our dealership. Our goal is to learn from your feedback and continue to improve for all of our valued clients. We would like the opportunity to try and regain your trust in our business and resolve this matter for you, if we still can. Please reach out to us at socialmedia@huntersvilleford.com at your earliest convenience so we can work with you to make this better. We look forward to speaking with you soon. Take care.

Nov 05, 2024 -

BLURAYKING responded

Regret would be getting the best deal BUT I waited all day over my trade in. Disappointed.

Nov 07, 2024 -

BLURAYKING responded

I responded to socialmedia@huntersvilleford.com with NO RESPONSE!! What a joke of CUSTOMER SERVICE they have. AVOID THIS DEALERSHIP just based on that!!!

Nov 16, 2024 -

BLURAYKING responded

11 days later and NO RESPONSE. I find it so bad that they ONLY care in car sales then even a conversation with a 10X buying customer. This buyer will NEVER BUY FROM THEM AGAIN. Change management is the ONLY solution. AVOID THEM until they do.

October 22, 2024

Great to deal with, great customer service, worked with me until I was satisfied on price, Brian was excellent More

by wayneward1031
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian, Brian, and Alex
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