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Hunter Subaru

Fletcher, NC

2.9
193 Reviews

220 Hunter Airport Drive

Fletcher, NC

28732

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Showing 193 reviews

January 25, 2012

I took my Santa Fe in because the check engine light came on and Helen checked it out, told me what the problem was and really went out of her way to explain everything and make sure i understood, i really f More

by radioks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Helen Hudgens
January 21, 2012

We were looking for the new 2012 Subaru Impreza. Every where we went no one had one. We drove down to Hunter Subaru, as soon as we walked in we were greeted. Everyone was friendly. Ernesto done everythin More

by tinahollifield
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ernesto Vallejo
January 21, 2012

I was looking for an outback to replace my 2000 outback that had recently been totaled. I had asked my father to call area dealers to see what was available and Alan with Hunter Subaru was the one that More

by A-Hawkins
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Parton
January 20, 2012

At first I was just shopping around, here and there. Found a few vans at other dealers. I saw a van that I was interested in, at Hunters. I was looking at the van and Jeff walks up, introduced himself a More

by olesalt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Parton
January 19, 2012

Very nice dealership to work with. Great fair pricing prominently displayed on tag hanging from mirror. No add-on price sticker from this dealer - a major turn-off for me! Salesman was professional & co More

by bmw325Ci
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Parton
January 18, 2012

Shawn is always friendly and courtious. I have had a great experience the last 3 years. I definitely will continue to do business with him. So keep him around :) More

by bnwhitaker32
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Lambert
January 11, 2012

My husband and I have purchased both new and used vehicles from this dealership. We recently purchased a 2011 Hyundai Veracruz, which we love!! The dealership has always been friendly and helpful. Mr More

by Melissa Adams
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Parton
January 09, 2012

Shawn Lambert has been a great help to me. He works with me if I have to reschedule a payment and he also has a wonderful customer service persona. I would recommend him to my family and friends as a liason More

by cesajane
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Lambert
January 03, 2012

The people at Hunter Cheverolet always take the time to go out of their way for us, especially Shawn. He always answers any questions we have and works with us on everything like we are actually thinking a More

by Pam Mattox
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Lambert
October 23, 2011

My wife and I went to Hunter to purchase a new car. We were approached by a salesman to see if he could us and we told him we wanted a new car with 4 wheel drive. We also told him we wanted to look at Hyu More

by crazygee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
OWNER
Jan 06, 2012 -

crazygee responded

Tom Hunter had Chris Lewis email me to try to get my situation to my happiness and that is what Chris and I am working on now ---January-6, 2012 George Guion Franklin, NC

Mar 01, 2012 -

crazygee responded

Well it`s March 1, 2012 and all I have gotten is the ""RUN AROUND"" like a kid!! All I asked Chris Lewis is to trade even with me and for me to get a car with the same value as mine. I asked him if he was going to make money on this deal and he assured me that he wasn`t but that was an outright LIE. It`s been 2 months and nothing has been done except Chris trying to get me as he did to dsmith2009 on 2/16/2012 8:12:59 AM to go ahead and change my remarks to a positive so what do you think that means--that he is for sure ""NOT"" going to try to satisfy me. I have even called Tom Hunter and he refuses to return my calls. I WILL NEVER DO BUSINESS WITH HUNTER AUTO GROUP AGAIN BECAUSE THEY ARE CROOKS AND THIEVES---ANY QUESTIONS PLEASE FEEL FREE TO CALL ME AT 828.524.4930--GEORGE GUION FRANKLIN, NC

Apr 23, 2012 -

crazygee responded

George, what's the deal? I have your Lincoln sitting on the side. If you're not going to be happy, please bring the Elantra back and pick up your Lincoln. On Fri, Mar 23, 2012 at 12:47 PM, Tom Hunter <th@hunterautogroup.com> wrote: George, We have to sell your trade on our lot because we would lose money if we took it to the wholesale auctions. We price our used vehicles on a cost plus basis, so we took whatever we appraised the vehicle for ($15,500 wholesale value plus $2,000 to appease you) plus any shop bill to pass inspection and then add to that to arrive at an initial retail price that you saw on the website. If we were to have a customer who would pay us $21,991 then, yes, we would make money selling your vehicle. However, I highly doubt someone would give us that much for your car given that the average retail asking price for the vehicle is $18,500. I would also point out that we sold you that Elantra, one of our hottest selling vehicles, at a very deep discount. I am sorry that you are still not happy, but it is unreasonable to expect us to not try to make money on your trade-in at the retail level when we would lose money if I sold it at the wholesale level. We are not dishonorable in any way and went far beyond what we normally do to try to make you happy. Please bring the Elantra back and pick up your Lincoln. I will unwind the deal at no additional charge to you and allow you to deal with another dealership. Sincerely, Tom Hunter On Thu, Mar 22, 2012 at 12:38 PM, <Crazygee1@aol.com> wrote: I bet you are happy with making so much money on my deal after you and Tom ""BOTH"" telling me that you would not make any profit on my trade """"BUT""" after allowing me $17,500 for my Lincoln and my wife writing you a check for $750 making my trade worth a measly $16,750 and you turn around and ask $21,991 for my Lincoln!!! That just proves you both were lying about not making any profit. It surely seems to me that $21,991 minus $16,750 equals $5241 profit--a pretty great deal for HUNTER AUTO GROUP---unless you want to send me a check for let`s say $4000 and we will call it even-I JUST CANNOT BELIEVE THAT ANYONE WOULD DO SUCH A DISHONERABLE THING!!!! Thanx George Guion In a message dated 3/17/2012 2:28:51 P.M. Eastern Daylight Time, chris.lewis@hunterautogroup.com writes: Good afternoon George, Did not want to bother you with a call but rather drop you a line and see how everything was going with your new car? It was my pleasure to have you drive away a satisfied customer and work everything out for you. Have a good weekend. Chris Lewis General Sales Manager Hunter Subaru Hunter Hyundai 828-694-2575 -- Thanks, -Tom Tom Hunter President 828-694-2579 direct -- Thanks, -Tom Tom Hunter President 828-694-2579 direct

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