Hunter Subaru
Fletcher, NC
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WORST CUSTOMER SERVICE EVER!! I bought a Subaru Forester from Hunter Automotive on Saturday, January 30, 2016 and paid for it in full that same day. I was told by Trey McBride that I bought a Subaru Forester from Hunter Automotive on Saturday, January 30, 2016 and paid for it in full that same day. I was told by Trey McBride that I needed to pay my South Carolina taxes on the vehicle (I live in Greenville, SC) as soon as possible, mail the original receipts to him and he would then apply for my tag, title, and registration -per a $39.00 DMV fee for that and a $499.00 service fee. I paid all vehicle property taxes on the car the following Tuesday, February 2, 2016. The day that I bought my car, I was given a temporary 30-day tag. On February 25, 2016, I called Hunter Automotive because I was concerned my 30 day tag was almost expired and I had not yet received my tag, title, or registration. I was told not to worry, that it was on its way and should be there before the temporary tag expired on March 2. I was told if I did not receive it the following Monday, to call them and let them know. On Monday, my husband and I both spoke to several employees including Trey and Tracy that told us they would check on the status of my tag application. I was also told that my call would be returned by all employees that I spoke with. None of my calls were returned. I was repeatedly jerked around and referred to different employees. Finally, on Tuesday, after countless calls, Tracy informed me that my tag has yet to be applied for and she has no idea when the paperwork will be filed so that I can receive my tag. Tracy told me she would call me back within the next 15 minutes to solve my problem. Not only did she never call me back, I later found out she left for the day. My car will not be covered by insurance with an expired tag, therefore, I am unable to drive it. I have been lied to, mislead, deceived, and not treated like a customer that paid over $27,000 in full for a vehicle. They refuse to give me my title to a car that I rightfully own and refuse to address my problem. They have done absolutely nothing to rectify my problem and have treated my business as if it means nothing. Please, if you are looking for employees that will treat you as you deserved to be treated, do not buy your vehicle here. If you are looking for a Subaru, I would highly recommend Fairway Subaru in Greenville, SC or Prestige Subaru in Asheville, NC. I will never consider doing business here again. I will never recommend anyone doing business here and I will actively try to dissuade people from coming here. My time and money are more valuable than this. More
Good Experience I was greeted promptly. My test drive was thorough. They worked with me to get me the payments that I needed. I would recommend to others. I was greeted promptly. My test drive was thorough. They worked with me to get me the payments that I needed. I would recommend to others. More
Very good experience usually have a bad experience purchasing a car. Pam made this purchase a pleasure for both me and my wife good experience. usually have a bad experience purchasing a car. Pam made this purchase a pleasure for both me and my wife good experience. More
My new Elantra Kayli Lacie did an excellent job and recommended a car I fell in love with right away. The staff was friendly and professional. They gave me several Kayli Lacie did an excellent job and recommended a car I fell in love with right away. The staff was friendly and professional. They gave me several hours to test drive my vehicle to make sure it was the right fit for me. I also loved the warranty which is probably what sold me. As a first time new car buyer, they made the process easy and comfortable. I would recomment Hunter to all of my friends and family. Thanks I love my new Elantra!!! More
Excellance The entire staff at Hunter Hyundai made my experience in leasing my new Hyundai Elantra GT and excellent experience. Gala Rice is the best sales cons The entire staff at Hunter Hyundai made my experience in leasing my new Hyundai Elantra GT and excellent experience. Gala Rice is the best sales consultant that I have worked with at any dealership! More
Great experience. Everything was great. I love the car. I will definitely recommend this dealership to others. I was greatly satisfied with everything. The staff made m Everything was great. I love the car. I will definitely recommend this dealership to others. I was greatly satisfied with everything. The staff made me feel welcome. More
The gest overall car buying experience Everyone was friendly willing to help and there was never any pressure. Everyone did everything to make the experience quick and as stress free as pos Everyone was friendly willing to help and there was never any pressure. Everyone did everything to make the experience quick and as stress free as possible. More
Would NEVER reccomend Hunter Subaru!! NEVER EVER will I reccomend buying a car from Hunter Subaru. This dealership has no communication between seller and manager. When I bought the car on NEVER EVER will I reccomend buying a car from Hunter Subaru. This dealership has no communication between seller and manager. When I bought the car on Sept. 23 the Manager told me the car was under factory warranty, then the seller tells me the manager has no idea what he is talking about. After i pay $26000 for a car within 20 days it has to be towed due to a bad throttle body. So I call the lady who sold me the car and she tells me the manager says to take the car to autozone its a bad o2 sensor and they will install it for me (which autozone does not install parts). I have herd so many people complain about this dealrship especially when I tell them my story they say "Thats's what happens when you buy a car at Hunter Subaru" So if you want to save yourself from major headaches and throwing money out the door I STRONGLY suggest staying away from this place. More
Gala Rice help us get the car we need at a great price! Gala Rice was a very helpful and knowledgeable sales person that we will be going back to for our next vehicle purchase. She gets 5 stars across the b Gala Rice was a very helpful and knowledgeable sales person that we will be going back to for our next vehicle purchase. She gets 5 stars across the board, no doubt. More
Great people Everything was wonderful! Nothing but great things to say!! Todd was professional and timely with all the negotiations and paperwork. I even got a gre Everything was wonderful! Nothing but great things to say!! Todd was professional and timely with all the negotiations and paperwork. I even got a great deal on my trade! More