Hunter Dodge Chrysler Jeep Ram
Lancaster, CA
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My terrible experience : With Brian Helble, General Sales ManagerGeneral Sales Manager, we are No longer interested in selling you this truck good luck in your search no more constant correspondence needed" ManagerGeneral Sales Manager, we are No longer interested in selling you this truck good luck in your search no more constant correspondence needed" the stroke was sitting on the lot almost a year.....30 days went by and I decided to go straight to Fleet bill Czair upon me having to pay tax title and license ahead of time I was overcharged by $1,500 and received a $600 refund furthermore there was over $600 in penalties and fees on my registration due to the incompetence dealership registering my vehicle within 40 days and they sent my truck with no registration! no plates. temp tags & ½ gallon Fuel. I'm in a brand new truck with 34 miles on it ran out of fuel on the way to the fill it up. The response from the dealership was I'm sorry send me the bill. The lost my key fob I only received one. Later replaced 30 days I do not recommend these salesman slash dealership More
Purchased a new 2019 Ram 1500, My wife and I came to Hunter Ram specifically to purchase a new truck. We found what we wanted and the management and sales rep made our experience a My wife and I came to Hunter Ram specifically to purchase a new truck. We found what we wanted and the management and sales rep made our experience a wonderful one. Highly recommend this dealership. More
Straightforward Folks Who Do What They Can To Help I now have on-order the sixth new vehicle I will buy from Hunter in Lancaster, in three years' time. These people - Jordan, and those on his crew, hav I now have on-order the sixth new vehicle I will buy from Hunter in Lancaster, in three years' time. These people - Jordan, and those on his crew, have been just unbelievably helpful, taking time to help me find exactly what I want...and for a reasonable price. They have a huge inventory, but if they don't have what you want, they don't try to sell you something else. They want you to be happy. And, I can do the whole deal via email and phone, which is important to me since I don't live nearby. And - they always give me the appropriate KBB.com Trade Value on anything I trade or sell to them. More
DISSATISFIED CAME IN FOR A FAMILY CAR WITH MY BABY AND FIANCÉ AND THEY SCREWED ME UP 24% INTEREST! A 3 YEAR PLAN TURNED INTO 5! 2000$ DOWN ON A 9,000$ CAR TURNED CAME IN FOR A FAMILY CAR WITH MY BABY AND FIANCÉ AND THEY SCREWED ME UP 24% INTEREST! A 3 YEAR PLAN TURNED INTO 5! 2000$ DOWN ON A 9,000$ CAR TURNED INTO 15,000$! I FEEL BETRAYED LIED TOO DISSATISFIED DISAPPOINTED, NO WORDS CAN EXPLAIN! THEY MADE ME SIGN A NO RETURN SLIP WITHOUT MY KNOWLEDGE! IM COMING BACK IN 6 MONTHS AND REFINANCING 🤬😡 NOT ONLY THAT BUT WHEN I CAME BACK TO SPEAK TO THE MANAGER WITH MY FAMILY HE TOTALLY DISRESPECTED ME AND LAUGHED AT MY FACE!!!!! NOW IM STUCK WITH A 5 YEAR CONTRACT UNSATISFIED! More
Stay away from this dealership The worst experience I have ever had in my life. I have had two bad experiences with this dealership. The 2nd one takes the cake. I didn't learn my The worst experience I have ever had in my life. I have had two bad experiences with this dealership. The 2nd one takes the cake. I didn't learn my lesson I decided to give them a second chance I went in and bought a new Jeep Grand Cherokee track on which I thought was new but it wasn't, The Jeep only had 60 miles on it when I purchased it. A few months after I have had the cheap I come to find out that the Jeep had been involved in a accident via carfax. I never thought to pull a carfax on a brand new vehicle but I was looking to sell the vehicle after 2 months because I wanted the brand new Gladiator, A potential buyer that wanted to buy the track hawk pulled a carfax and seen that the car had been in an accident. The dealership anicia Li denied that the car was in an accident but later on it admitted that the car was in a very very minor accident but if it was very minor why did they report it? (thinking) The manager only offered to give me blue book value for the car instead of unwinding the deal in giving me my full return for deceiving me into believing that I was buying a new car. With the accident/ Damage to the vehicle the vehicle took a $10000 hit in value. I find it very sad that they weren't honest and up front with me and allowed me to make the decision if I wanted to purchase a car that has been damaged in an accident versus tricking me into believing that I was buying a brand new car, BUYERS BEWARE!!!!!!! More
Great internet sales department here! I contacted 6 west coast RAM dealerships by email while looking to buy my new truck. Chris and Sean were the only one's who actually read my email an I contacted 6 west coast RAM dealerships by email while looking to buy my new truck. Chris and Sean were the only one's who actually read my email and responded with a price quote. They are honest straight forward sales guys and their were not surprises during my deal to purchase a new 2019 RAM 1500 for shipment to Hawaii. If you want to purchase a RAM for delivery in Hawaii this is the dealership you want. USMC Guy More
Great experience Went to Hunter Dodge looking for a new jeep. Jered Allbright came out and meet us and answered all the questions we had about the jeep wranglers. We Went to Hunter Dodge looking for a new jeep. Jered Allbright came out and meet us and answered all the questions we had about the jeep wranglers. We explained what we could afford and he work hard for us and we got a new Jeep Moab at a very good price. All people involved in the transaction were very polite and good at there jobs. This is the fourth new vehicle we have purchased from Hunter Dodge and will buy the next one there too. More
They have a professional team Thank you Jim for being extremely helpful and patient with me, I’ll be sure to recommend you to my friends and family. Thank you Thank you Jim for being extremely helpful and patient with me, I’ll be sure to recommend you to my friends and family. Thank you More
Fantastic over the years! When we first moved to the AV back in the early 90s, we tried H.W. Hunter but found the folks down in Valencia Dodge to be more hospitable. I'm so gla When we first moved to the AV back in the early 90s, we tried H.W. Hunter but found the folks down in Valencia Dodge to be more hospitable. I'm so glad that when we checked out Hunter Dodge again 10 years ago that it was no longer the case! They really did up the game in courtesy and service excellence, touching base with us on the maintenance of our '08 Caliber and '08 Chrysler 300 and clearly explaining whatever needs to be done to the cars. In particular, Leilani has been great to us over the years and has always ensured that our needs are taken cared of during our visits! It feels great to have excellent customer service while supporting a local dealer. More
Great customer Service! I have been to Hunter Dodge on several occasions, and I always receive great customer service in a timely manner. From purchasing my truck to receivin I have been to Hunter Dodge on several occasions, and I always receive great customer service in a timely manner. From purchasing my truck to receiving oil change, I have always been treated as a valued customer. I would definitely recommend Hunter Dodger to my friends and family members because I know they would be in good hands. More