Hunter Dodge Chrysler Jeep Ram
Lancaster, CA
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What an absolute pleasure and joy, spending time at this dealership. Rolando together with his manager Jordan made is very easy, and stress free too come to a great deal beforehand. There was no back-and dealership. Rolando together with his manager Jordan made is very easy, and stress free too come to a great deal beforehand. There was no back-and-forth for hours on end, nope it was so pleasant, we had already worked out the numbers, and only needed to look over the new vehicle, and run credit before sitting with the finance person. About 2 hours in and out, a lot of heartfelt laughter and just a good experience. The dealership is a nice and clean place, with some great tunes playing out over the speakers both inside and outside. Thank you for the great service, and super pleasant experience. More
DON’T DEAL WITH THEM! ! After a year of ordering and waiting for my vehicle to come, a rep by Rigo Bravo went under and sold it to someone who was willing to pay more money ! After a year of ordering and waiting for my vehicle to come, a rep by Rigo Bravo went under and sold it to someone who was willing to pay more money, telling me 4-5 days after he sold it. While I got my deposit back, I lost my vehicle!! This is absolutely ridiculous, and I guess that’s why they say all salesmen are crooks. More
Very sneaky dealership. Ran my credit, got the loan approved told them I can’t make it in on that day and they sold it under me without a warning. Even a few other dealerships said that’s pretty shady approved told them I can’t make it in on that day and they sold it under me without a warning. Even a few other dealerships said that’s pretty shady of Hunter. Be cautious More
Needed to take my truck in to replace the thermostat. They told me that they could not give me a rental even though it is covered in the warranty. The next day a sales man named Jeff Radcliffe called to They told me that they could not give me a rental even though it is covered in the warranty. The next day a sales man named Jeff Radcliffe called to inquire about buying our truck back and us purchasing a new one. We explained to him that we where not happy with the service we had received and explained to him about them not giving us a rental for a service that was covered under warranty. Jeff told us that he would take care of it cause he was the jeffonator. He told us to bring the truck in next week and they would fix it and give us a rental. Well the day came for the appointment and no one in the service department had any knowledge of Jeff or any knowledge of what he had promised. No appointment had been set up at all. Their sales guys will promise things and not deliver and the service department will not follow through with the agreements promised in the warranty contract. Horrible customer service all the way around. Would give zero stars if I could. More
I was looking to trade in my Jeep Grand Cherokee in and get a Ram 1500. I worked with Jaclyn to try and get some numbers. My lease was pretty much up. Between her and her manager they decided they would tr get a Ram 1500. I worked with Jaclyn to try and get some numbers. My lease was pretty much up. Between her and her manager they decided they would try and lie to me about not being able to trade in my vehicle because the lease was almost up. The funny thing was that I had already gotten appraisals from a few other Chrysler dealerships and they were the only ones to try and tell me that all they could do was take the vehicle in as a return and that I would have to pay mile overage fees and disposition fees. I just stopped her before she could finish spitting out lies. Funny enough I took it back the dealership that gave me the highest offer and there were no such issues. I also called Chrysler Capital to confirm there would be no issues and they said no. Be careful with this dealership. I would rather drive 100 miles out of my way than step foot in this establishment More
I had a wonderful experience leasing a Dodge Charger SRT Hellcat from Hunter. I had visited a handful of other dealerships in the week leading up to leasing from Hunter, and I'd had such a bad experience th Hellcat from Hunter. I had visited a handful of other dealerships in the week leading up to leasing from Hunter, and I'd had such a bad experience that I was close to walking away from Dodge entirely. Then I discovered my vehicle through Edmunds...Davieon reached out immediately after I submitted a request, and he very quickly made an offer that was in line with what I was seeking. He was the only dealer at any point who sent me his deal screen. It made it easy to trust Hunter, and the deal was approved quickly. It was about 24 hours from the time I first discovered the vehicle at Hunter and the time I drove it off the lot. Everything at the dealership went smoothly and quickly. Kourtney was great in finance, and the dealership was much less hectic and chaotic of an environment than most other dealerships I've been to. Overall, I am thrilled by how easy and quick this transaction was. Very good quality of service. More
Took my car to hunter dodge and I was told that I needed a water pump so I okayed the work. I was told since I’m replacing the water pump I might is will do the trimming chain so I okayed that it cost me $1 a water pump so I okayed the work. I was told since I’m replacing the water pump I might is will do the trimming chain so I okayed that it cost me $1400 get my car home and all the coolant leaked out and I feel that I should have been told there was a 50/50 chance I will need to replace the radiator but no they didn’t tell me know it’s costing me more money. Is this what the dealer do just want to take ur money? And know they offering me a10% off that’s the coupon that they have online so it’s not nothing special. More
Watch out if you have your car serviced at hunter dodge i went to pick up my car and the had hit it in the rear end n never said a thing after i drove 80 miles to pick it up. Make sure you do a good walk aro went to pick up my car and the had hit it in the rear end n never said a thing after i drove 80 miles to pick it up. Make sure you do a good walk around before leaving the dealership. More
Great Experience w/Sales as they are honest & hardworking!! I have seen quite a few negatives reviews about Hunter and have to disagree as my experience with Brian Helble was exactly what you would expect from I have seen quite a few negatives reviews about Hunter and have to disagree as my experience with Brian Helble was exactly what you would expect from a GSM, he was responsive, hardworking and 100% transparent. While I wasn't able to find the specific model I wanted, Brian was helpful in getting creative with what bank I could use, to looking at all rebates and continuing to follow up while we were going thru the process. If they had the vehicle I was looking for I would have gone with Hunter, thanks Brian for your efforts! Phi l More