Humes Chrysler Jeep Dodge RAM

Bought my second Ram from Eric Great experience with a salesman that genuinely cares about his career and his customers! Will always go to Humes and Eric whenever I need a new vehic Great experience with a salesman that genuinely cares about his career and his customers! Will always go to Humes and Eric whenever I need a new vehicle. More

Exceptional My family and I have been clients of Bob Corritore’s for over 15 years. The level of service and trust from Bob is exceptional. He truly puts his cl My family and I have been clients of Bob Corritore’s for over 15 years. The level of service and trust from Bob is exceptional. He truly puts his clients first every time. He is highly knowledgeable about the vehicles he sells. Bob’s relationship does not end with his clients when they drive off the lot. He is always there for you. More

Highly Recommend Humes in Waterford, PA Brent Shelton is the man to see if you're looking for a new vehicle. He was courteous, respectful, and not pushy at all. Our whole experience at Hume Brent Shelton is the man to see if you're looking for a new vehicle. He was courteous, respectful, and not pushy at all. Our whole experience at Humes Chrysler Jeep Dodge Ram was a good one. We were impressed with the service we received and we're pleased with our new truck. We highly recommend these folks. More

Great service Brent was very helpful. Got through the process in a timely manner. Everyone there was very friendly. the service was excellent. I walked away with a Brent was very helpful. Got through the process in a timely manner. Everyone there was very friendly. the service was excellent. I walked away with a amazing vehicle for an amazing price. More

First Experience Brent, Thanks for the excellent customer service and seamless experience withe purchase of my Jeep Gladiator. Would definitely recommend the dealer Brent, Thanks for the excellent customer service and seamless experience withe purchase of my Jeep Gladiator. Would definitely recommend the dealership and Brent in particular for the offered price. More

Very Outstanding!! Eric Campbell’s customer service is Superb! He was extremely knowledgeable and answered all of our questions about our new vehicle. We highly recomme Eric Campbell’s customer service is Superb! He was extremely knowledgeable and answered all of our questions about our new vehicle. We highly recommend Humes!! More

Loyal returning customer and lousy deal. My husband and I have been loyal customers for about 15 years. We purchased 2 Town and Country vans and leased one from Humes. My first husband (pass My husband and I have been loyal customers for about 15 years. We purchased 2 Town and Country vans and leased one from Humes. My first husband (passed away) and we had purchased 2 mini vans from Humes. I’m not sure if they were both from Terry Upperman, or not (he hasn’t been there for years). I have driven nothing but Chrysler vans since the 1980's. Bob was our salesman for the last 3 we had. During all the years we (and me and my first husband) had these vans no one but Humes serviced our vehicles. That’s decades of making money off of servicing our vehicles. We kept up on oil changes as well, driving from Erie/Harborcreek/Millcreek all the way out to Waterford for all of them. We never let anyone else service our cars. I am highly disappointed that when we went in to inquire about trading our Town and Country Limited in for a Pacifica the only offer we received was one from Bob. My husband asked you if we get anything for customer loyalty and he said that’s why he would give us an additional $1000 for our trade. I asked if anything could be taken off the sticker price and was told the sticker price is now more in alignment with what the dealership pays for the vehicle. We all know this is not true. It is bad enough Bob didn't offer to take a dime off the sticker price, but the lie just made it worse. We weren’t born yesterday. Needless to say, we were stunned receiving this treatment after being loyal customers (combined with me and my first husband – for decades). Maybe Humes just gets complacent and takes loyal customers for granted, thinking if they’ve come here for years they will continue to do so. Unfortunately, I will not recommend Humes, nor Bob to anyone. I really loved my Chrysler vans, but not enough to be taken advantage of this way. We walked out of Humes and never looked back. We only received one phone call back from Bob after we left. We weren’t home and he never called back. They didn’t show they wanted our business. Another Chrysler dealer in Ohio knocked off $5,000 in incentives and price right off the bat before trade on the same Pacifica we inquired about. We also negotiated a price for a CPO Honda Pilot Elite (even more expensive than the Pacifica), 2018 with 3,000 miles on it and got it for less than what Bob’s first offer to us was (for a vehicle that originally cost $10,000 more than the high end Pacifica). They even gave us $1000 more on a trade then we were offered at Humes and it wasn’t even their vehicle. It was an unbelievable deal. Honda in Erie will be the ones getting our business and recommendation from now on. They were very friendly, made it known they wanted your business and clearly showed they were more than willing to work out a deal so we could all be happy. Jason Porreco (the owner) is the most personable, friendly, businessman I have ever met. He is constantly walking around seeing if he can help anyone in any way. Since buying the Pilot I have taken my brother there to buy his first Honda. He also was very satisfied with the deal he received (after being a loyal Toyota customer for decades) and said he will be going back to Honda. He said he was never treated this good by Toyota despite being a loyal customer either. The only reason I would give Humes a star is because of the service dept. The guys we dealt with in service were always very friendly, knowledgeable and nice to deal with. I have a hard time believing someone isn’t deleting negative reviews on some dealerships sites when a salesman has over 200 reviews and nothing below 5 out of 5. Anyone would have to be really gullible to believe that. If we had been treated better after all these years we would have kept coming back. Loyal customers deserve something. Hands down Honda will be my recommendation to everyone I know and I will make it my mission to help and/or go there with anyone I know that needs a vehicle, so they don’t have to experience what we did. Bob's lie and unwillingness to take anything off the sticker price taught me to do so much more research on negotiating a deal that I will never be taken advantage of by any car salesman ever again. So, thank you for that. More

Great Experience Bob was great! He made buying a jeep easy and fun! We will definitely be back for our future vehicle needs. I would highly recommend Humes and Bob Bob was great! He made buying a jeep easy and fun! We will definitely be back for our future vehicle needs. I would highly recommend Humes and Bob More

Hands down, the easiest purchase process! I’ve never experienced a vehicle buying process where I didn’t feel pressure at some point. With Humes, that changed. The feel of the place was comfor I’ve never experienced a vehicle buying process where I didn’t feel pressure at some point. With Humes, that changed. The feel of the place was comfortable from the moment you walk in! Eric was incredibly patient with us and followed up just to keep in touch, knowing we weren’t going to purchase right away. Very detailed and incredibly knowledgeable! And Tina’s smiling face was a welcome sight! More

We Leased a Cherokee! This is our second lease and Bob Corritore was more than helpful in our decision and giving us a personal tutorial of our new vehicle. A big shout out This is our second lease and Bob Corritore was more than helpful in our decision and giving us a personal tutorial of our new vehicle. A big shout out to Leslie Hanas who took care of the paperwork to seal the deal. We are delighted with our new Jeep Cherokee. Throughout the years with our new or used vehicles the service and care has been wonderful. The people of Humes are friendly, courteous and helpful professionals. More