Hughes Honda - Service Center

Knowledgeable and efficient staff Very helpful in getting my car serviced and recommending the best way to deal with my two tires with nails in them. Shuttle driver was also courteous Very helpful in getting my car serviced and recommending the best way to deal with my two tires with nails in them. Shuttle driver was also courteous and friendly. More

Tire repair The service was great. Technician was very helpful and friendly. Scheduling was on point. The wait was comfortable and staff was friendly and my grand The service was great. Technician was very helpful and friendly. Scheduling was on point. The wait was comfortable and staff was friendly and my grandson enjoyed the play area. More

Service provided on time, professional and affordable The service requested ( oil change) was accomplished on time as promised. In addition a previously unidentified tire alignment issue was found and rep The service requested ( oil change) was accomplished on time as promised. In addition a previously unidentified tire alignment issue was found and repaired. Very coustomer friendly with out confusion or drama. More

Always pleasant while racking up the charges. This is for my 3 year/15K mile check up. I feel Hughes Honda charged me nickel and dime for things that seemed gratis in previous years. How am I real This is for my 3 year/15K mile check up. I feel Hughes Honda charged me nickel and dime for things that seemed gratis in previous years. How am I really supposed to know that they did what they said they did? Nevertheless, the "shakedown" is very pleasant. I really have no idea on the "quality of work" rating. When I left my 2 year check-up, my A/C never seemed to cool down as before. I remarked about this and guess what? They can check it out for a couple hundred $. My original battery died the day of this check up. So, I'm responding to the total cost of the experience including the tow (not by Hughes. They can't be bothered to do that, too.) And get this... there are signs galore touting a $i29 battery with a 100 month guarantee, but not for me or my model. I'm charged $149 to replace the original Honda battery that only lasted 36 months. It kind of makes me wonder where I should replace my tires when that time comes. I want to believe that they do what they say, but I am now open to exploring other brands/dealers when that ultimate breakdown day comes. I can't stress enough that they are very nice about it. Nothing is honored, but my oil change. Otherwise, I just have to pay. And pay. Still, they are the nicest robbers. So sweet, they even followed up to beg me for a review. It was so nice, I could not help but follow up. More

Service follow-up survey Service advisor Ms Casey Pippin was very professional and courteous and very explanatory. She went over any issues that pertain Cannot write anythi Service advisor Ms Casey Pippin was very professional and courteous and very explanatory. She went over any issues that pertain Cannot write anything abuot sales department as I was not there for sales More

Super Service Department Crystal was great explaining what items were crucial to be done and with providing pricing options. She was very thorough and professional despite th Crystal was great explaining what items were crucial to be done and with providing pricing options. She was very thorough and professional despite the counter being short two advisors. Called when the work was finished and sent the shuttle to pick me up. More

Wonderfull Quick and easy.Took my 2015 Accord in for oil change and tire rotation everybody was friendly, only had to wait 45 minutes. Quick and easy. Quick and easy.Took my 2015 Accord in for oil change and tire rotation everybody was friendly, only had to wait 45 minutes. Quick and easy. More

Service vehicle Took 2017 Honda Accord in for Service vehicle, oil change and rotate tires; always receive great service. Everyone is always nice and friendly and kn Took 2017 Honda Accord in for Service vehicle, oil change and rotate tires; always receive great service. Everyone is always nice and friendly and knowledgeable. More

Very good.Professional work. good.Professional all the way. The person, service tech was very thorough in explaining all the work too be accomplished for this visit. The timing good.Professional all the way. The person, service tech was very thorough in explaining all the work too be accomplished for this visit. The timing and completion of work was on point. Very nice technician. Our salesman called as usual to verify the work. Thank you for your good service. More

Great service The service advisor went above and beyond. She was very caring. She informed me about the progress of the services that were being rendered. Gr The service advisor went above and beyond. She was very caring. She informed me about the progress of the services that were being rendered. Great job Casey Peppin!! More