Hughes Honda - Service Center

Service 8/14/2018 Experience was great. It was timely and Chrystal Collins was professional and a delight. The way you take care of people waiting for repairs to be don Experience was great. It was timely and Chrystal Collins was professional and a delight. The way you take care of people waiting for repairs to be done is awesome. More

Service for my civic The best customer service I have seen in my life. All my questions were answered and my civic was done in a timely matter. I will be back to Hughes Ho The best customer service I have seen in my life. All my questions were answered and my civic was done in a timely matter. I will be back to Hughes Honda. More

Service Flat tire, had to be towed to dealership. Excellent, proficient work! Highly recommend. Casey was excellent to deal with over the phone. Always a ple Flat tire, had to be towed to dealership. Excellent, proficient work! Highly recommend. Casey was excellent to deal with over the phone. Always a pleasure doing business with Hughes Honda More

Knowledgeable but rushed through! After getting mail and e-mail notices that my car was due for service (last service was over 7 months and almost 5,000 miles ago), even though the oil After getting mail and e-mail notices that my car was due for service (last service was over 7 months and almost 5,000 miles ago), even though the oil life said 40%, When I got there the customer service rep said it wasn’t due yet and that I should wait until it’s 15,000 mile service. I was confused and agitated as to why they would tell me to come back when Honda had been sending me notices and I had prepaid for the services. I felt like it was due for service (and at the last service, only the oil was changed because the customer service rep suggested I alternate between oil changes and tire rotations and I went with it, which was a dumb idea). So I went to my salesperson and explained what happened and he assisted me in getting it done. I will admit I don’t know the car service requirements as well as I should and I need to understand a little more about it, but I don’t feel like the service customer service rep explained it very well or thorough. I felt like I was being hurried up and rushed through! I left there irritated! More

Excellent service Excellent service. A soon as I got there, mrs. Pippin was already waiting for me. She was able to add some discounts to my bill. Excellent service. A soon as I got there, mrs. Pippin was already waiting for me. She was able to add some discounts to my bill. More

Great! I called Lauretta and explained to her what service my vehicle needed. She provided me with exceptional and prompt service. Mike Benboe was my regular I called Lauretta and explained to her what service my vehicle needed. She provided me with exceptional and prompt service. Mike Benboe was my regular service tech that worked with me on my vehicle, but in his absence, Lauretta made the transition go smoothly with the new tech, Kris. More

Maintenance appointment Awesome customer service. Knowledgeable about products. Very friendly and professional. I didn’t feel pressured to pay for unneeded service. Would hi Awesome customer service. Knowledgeable about products. Very friendly and professional. I didn’t feel pressured to pay for unneeded service. Would highly recommend to other friends and family. More

Great service Customer service was great. They took care of what I brought my vehicle in for. It was easy to book service appointment online and had several time sl Customer service was great. They took care of what I brought my vehicle in for. It was easy to book service appointment online and had several time slots to choose from. They also addressed another concern that I had with the vehicle. I was pleased with how they are correcting the concern. The wait for my vehicle wasn’t unusually long. Casey did a great job keeping me informed of the progress of my vehicle, warranty and prices. More

Service Dept I found everyone to be super friendly and helpful. I was in for an oil change and the mechanic forgot to reset my tire pressure which is causing me to I found everyone to be super friendly and helpful. I was in for an oil change and the mechanic forgot to reset my tire pressure which is causing me to have to make another trip back to the dealership today. Other than that everything was great! More

Friendly and Helpful The people at Hughes Honda are all very friendly and helpful. Wait time to be helped is minimal. They explain all the items that are recommended, givi The people at Hughes Honda are all very friendly and helpful. Wait time to be helped is minimal. They explain all the items that are recommended, giving you piece of mind. Great dealership. More