476 Reviews of Hughes Honda - Service Center
Great customer service!!!! Service is exceptional! Everyone is so helpful and friendly and goes above and beyond -they fit me in on a Saturday! Thank you for your service! Service is exceptional! Everyone is so helpful and friendly and goes above and beyond -they fit me in on a Saturday! Thank you for your service! More
Great service I take my Honda to this dealership because it is close to my home and I receive great service. I always work the the same guy, Chris. Very nice an I take my Honda to this dealership because it is close to my home and I receive great service. I always work the the same guy, Chris. Very nice and helpful every time I am there. More
30,000 Service I made the appointment for my 30,000 mile maintenance through Casey. She was very professional and helpful. Explained all the options thoroughly as I made the appointment for my 30,000 mile maintenance through Casey. She was very professional and helpful. Explained all the options thoroughly as they offer different levels of this service. She even helped me find a coupon to help reduce cost a bit as this service was quite expensive. After service was done she reviewed everything that was done and answered all my questions. Definitely recommend the Hughes Honda service department! More
Service visit. Arrived before the appointment time, did not have to wait. Opted to stay while waiting on service. Waiting area was clean, well lighted, comfortable. Arrived before the appointment time, did not have to wait. Opted to stay while waiting on service. Waiting area was clean, well lighted, comfortable. Was treated to a flavorful cup of coffee. Service time was appropriate for the service provided. More
Poor Service Every time we have used the service department the staff has been very rude. They look at the list and make suggestions based on mileage, not on the s Every time we have used the service department the staff has been very rude. They look at the list and make suggestions based on mileage, not on the status of part. For example you need to change your air filter, really my husband did last week. Oh well we didn’t do it so we didn’t know. One would think you would review and ensure needed before changing. Many more examples. If I could figure out how to change my service plan elsewhere I would as I hate going to this dealer. More
Excellent service I received excellent service for my Honda CR-V oil change and tire replacement. The s vice agent was very professional and informative. I highly reco I received excellent service for my Honda CR-V oil change and tire replacement. The s vice agent was very professional and informative. I highly recommended Hughes for services. More
Very professional and courteous! Very positive experience. Very professional and courteous. Positive experience. Explained everything clearly and made me feel comfortable and that I was receiving honest inform Very professional and courteous. Positive experience. Explained everything clearly and made me feel comfortable and that I was receiving honest information. Would recommend the dealership to others. More
Left me in a illegal position Came in because My drivers seat belt would not work at all stuck, oil change and tire rotation. I was told seat belt dept was closed ? But they would Came in because My drivers seat belt would not work at all stuck, oil change and tire rotation. I was told seat belt dept was closed ? But they would look at it and try.. When I left Cissy checked my seat belt and determined it still was stuck and couldn’t be fastened, But I was left to drive home with no seat belt. More
Excellence Staff was extremely friendly and very knowledgeable. Thank you all for caring for my investment. I will refer others to your service department. L J Staff was extremely friendly and very knowledgeable. Thank you all for caring for my investment. I will refer others to your service department. L J More
Superb Service Great Price Needed new tires. I usually would not go to a car dealer; however, in this case the service rep (Katy) provided me a much better price along with Hug Needed new tires. I usually would not go to a car dealer; however, in this case the service rep (Katy) provided me a much better price along with Hughes Honda outstanding service package that beat the discount stores. Katy met me at the door and explained in detail what was going to happen and provided me details throughout the service visit. Very professional. I will be back! More