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Hughes Honda - Service Center

Warner Robins, GA

4.5
477 Reviews

477 Reviews of Hughes Honda - Service Center

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January 25, 2024

Did what I was told in the time I was told. Friendly people and courteous More

by Amyandalan1990
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hughes Honda Service
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kin
Jan 25, 2024 -

Hughes Honda responded

Hi Amy! Thank you for the five-star review and kind words about our service team at Hughes Honda! We'll see you next time!

January 24, 2024

Service department advisor Claire did not treat me with respect. I had to call and ask is my vehicle ready for pick up. My vehicle was ready prior to me calling she stated. Then I requested for shuttle ser More

by atavaris08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Claire Jones
Jan 25, 2024 -

Hughes Honda responded

Thank you for the review. We sincerely apologize for any frustration or inconvenience you encountered throughout your experience and will make sure we address this feedback with the appropriate members of our team. If you'd like to share anything further, please feel free to contact me directly at your earliest convenience. Respectfully, Lauretta Smith - Service Manager - 478.923.3500

January 23, 2024

Professional and courteous service. Prices so far have been reasonable and service has been prompt More

by Dillybritches
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hughes Honda Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hawkins, Brent
Jan 23, 2024 -

Hughes Honda responded

Hi Dilly! Thank you for leaving us this five-star review and kind words about our service team at Hughes Honda! We'll see you next time!

January 23, 2024

Today we had service on my HR-V the service was outstanding and great friendly employees. Thank you! More

by kfssouth
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hughes Honda Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2024 -

Hughes Honda responded

Hi KFS South! Thank you for leaving us this five-star review and kind words about our service team at Hughes Honda! We'll see you next time!

January 05, 2024

Walking into this facility gives you the feeling of, "Why didn't I shop this dealership for ALL my vehicles?". I 'm made to feel like my visit there is VERY important from the moment I walk in. Clair alway More

by dejamakan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauretta Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clair
Jan 05, 2024 -

Hughes Honda responded

We're so glad to know you felt welcomed and valued at Hughes Honda! It's wonderful that Clair was able to make your visit memorable. We appreciate the kind words, and we'll continue working hard to provide great experiences for our customers. Thanks for choosing us!

December 11, 2023

Great and excellent service! Fast work as well too. The facility is very neat and clean. More

by hbridgett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hughes Honda Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2023 -

Hughes Honda responded

Thank you for the 5-star rating! We're pleased that our team provided you with excellent service during your visit. We'll see you next time at Hughes Honda! Have a great ride!

December 04, 2023

Amazing service! Chris is always helpful and very polite. Awesome at his job! Fixed my recall with no problem. Did everything I asked. Chris is a valuable employee More

by 2sarah4cat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hughes Honda Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauretta Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
KD Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris
Dec 05, 2023 -

Hughes Honda responded

Hey Sarah, thank you for the 5-star rating! We're glad to know that Chris was able to help you with your recall and provide excellent service at Hughes Honda. We look forward to serving you again! Safe travels!

November 30, 2023

The customer service in your service department is amazing. The servicd wait time is better than any other dealership that I have visited. More

by Keekee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
KD Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2023 -

Hughes Honda responded

Hey Keekee, thank you for the 5-star rating! We're delighted to hear that you had a great experience with our service department at Hughes Honda. We always aim for efficient and top-notch customer service! Drive safely!

November 27, 2023

Hughes Honda employees were super pleasant and accommodating, as always. Service was prompt. I was very satisfied. More

by BBeckner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hughes Honda Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris, Shelly
Nov 28, 2023 -

Hughes Honda responded

We're glad to know that our team at Hughes Honda provided you with pleasant and prompt service. Thanks for the positive feedback!

November 18, 2023

Always helpful, always courteous, & always efficient. We’ve bought Hondas for over 30 years for a reason. More

by Jay N
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hughes Honda Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shelly, A.C.Srour
Nov 20, 2023 -

Hughes Honda responded

Jay, it's great to know that our team at Hughes Honda has been able to provide you with the helpful and efficient service you deserve. Here's to many more years of happy driving in your Honda vehicles!

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