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Hughes Honda - Service Center

Warner Robins, GA

4.5
476 Reviews

476 Reviews of Hughes Honda - Service Center

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August 13, 2020

Excellent Dealership Over the years we have bought several vehicles from Hughes Honda and we have always been very pleased with every vehicle and every employee. Most rece More

by BBeckner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Yainier Acosta, Casey Pippin
Aug 17, 2020 -

Hughes Honda responded

Thank you for choosing Hughes Honda over the years! We're so happy to hear that Yainier and Casey were so helpful during your recent purchase! We look forward to seeing you next time!

July 29, 2020

KC was excellent and friendly with great customer service! We always get great fast friendly service from all and recommend using Hughes sales and service. More

by francesholden
Recommend Dealer
Yes
Employees Worked With
KD Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2020 -

Hughes Honda responded

Frances, it means so much to us to see your review! We will pass along your kind words to KC! Thanks from the team at Hughes Honda!

July 22, 2020

This was the first time I had my vehicle in the shop. Casey and Kris provided excellent customer service. Casey explained exactly was happening. Wonderful More

by jdmeloche
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kris, Casey Pippin
Jul 23, 2020 -

Hughes Honda responded

Thank you for visiting Hughes Honda! We're so happy to hear that Casey and Kris provided great customer service during your visit!

July 14, 2020

Great service My car was serviced with great professionalism and in a respectable time. Getting an appointment was quick and easy. Crystal kept me informed of addit More

by Runruh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hughes Honda Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Crystal Collins
Jul 14, 2020 -

Hughes Honda responded

This is what we like to hear! We're so happy that Crystal earned your 5-stars! We look forward to your next visit!

July 13, 2020

I've been a customer since 2007. The service has always been excellent. They take the time to explain the services required and what they charge for the service. No surprises! More

by William
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lauretta Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Crystal Collins
Jul 14, 2020 -

Hughes Honda responded

Thank you for your review, William! We're so lucky to have you as a loyal customer at Hughes Honda since 2007! See you next time!

July 10, 2020

Hughes Honda has always had a very good and reliable service department. Crystal was my service person and she does an outstanding job with a caring and helpful attitude. More

by Annie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Crystal Collins
Jul 13, 2020 -

Hughes Honda responded

This is what we love to hear, Annie! Thank you for choosing Hughes Honda for all of your service needs! See you next time!

July 06, 2020

Casey informed me that the brake fluid needed to be changed. Casey worked with the service manager to get the service more affordable. Needed the help More

by Steve
Recommend Dealer
Yes
Employees Worked With
Casey Pippin
Jul 06, 2020 -

Hughes Honda responded

Thank you for trusting Casey at Hughes Honda, Steve! See you next time!

June 29, 2020

I had to take my car in for service. Their customer service was great. They were attentive, thorough and helpful with my car. Thank you. More

by Janet
Recommend Dealer
Yes
Employees Worked With
KD Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Casey Pippin
Jun 29, 2020 -

Hughes Honda responded

We are honored to receive your support, Janet. Thank you! - Hughes Honda Team

June 06, 2020

Too expensive. Lied about fixing my wife’s a/c two months ago. Now they wan another $1,100 to fix what we paid $3,500 two months ago. Never calls back but always want you to leave a five star review. I’ve sp More

by Jake from State Farm with Navi
Recommend Dealer
No
Employees Worked With
Kyle Tubbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
KD Davis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2020 -

Hughes Honda responded

I sincerely apologize that you didn't receive the five-star service we expect for all of our guests. I understand that you're frustrated, but I would be grateful for the opportunity to speak with you about this directly. Please consider giving me a call. Thank you, Lauretta Smith - Service Director - (478) 923-3500

May 29, 2020

Great service and customer service Easy t schedule service and East to get in and out. Work with my schedule as we travel to come for service. More

by Lollipop
Recommend Dealer
Yes
Employees Worked With
Hughes Honda Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2020 -

Hughes Honda responded

Thank you for trusting Hughes Honda with your business!

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