Back

Hughes Honda - Service Center

Warner Robins, GA

4.5
477 Reviews

477 Reviews of Hughes Honda - Service Center

Sort by
September 22, 2020

Hughes Honda always does a great job and this visit was no exception. They were thorough while finishing in a timely manner. They are always friendly and helpful. I highly recommend Hughes Honda. More

by ML
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hughes Honda Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauretta Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Benboe, Crystal Collins
Sep 23, 2020 -

Hughes Honda responded

We are grateful for your positive feedback, thanks so much! See you next time at Hughes Honda!

September 13, 2020

The wiper insert on driver’s side is not working, it leaves streaking marks. Both Blades/wipers were supposed to be replaced. Paid for Both. More

by muttpit
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Hughes Honda Service
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Crystal Collins
Sep 30, 2020 -

Hughes Honda responded

It's disappointing to see this feedback and I would like to step in to help. I'm going to look for your contact information, but would you please call me at your earliest convenience so we can discuss this together? Thank you, Lauretta Smith - Service Manager - 478.923.3500

September 10, 2020

Everyone was nice and the service completed satisfactory. Waiting area was clean and comfortable. Everyone had on masks to try to prevent the spread of Covid. More

by Judith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hughes Honda Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
KD Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2020 -

Hughes Honda responded

Thank you for your feedback, Judith! We appreciate your visit to Hughes Honda!

September 03, 2020

Droped vehicle off to get noise issue diagnosed. Two days later was told by service writer that mechanic worked on skidplate what ever made adjustments and problem was resolved. Wrong left dealership More

by tdeese
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chris was very friendly and helpful.
Sep 18, 2020 -

Hughes Honda responded

Thank you for bringing this to our attention. I'd like the opportunity to learn more about what happened here and collect some information so we can work towards providing the best customer experience possible. If you would contact me at your convenience, I'd like to help. Thanks, Lauretta Smith - Service Manager - 478.923.3500

August 28, 2020

Excellent customer service and maintenance on my CRV! Love you all. They always tell me what’s needed if anything. Thanks so much. We have bought 5 cards from you all and always satisfied More

by Theresajohnson06
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Casey Pippin
Aug 31, 2020 -

Hughes Honda responded

Thank you for choosing Hughes Honda! We appreciate your business and look forward to your next visit Theresa!

August 23, 2020

Fast, friendly service. Very professional customer service. Casey Pippin is delightful, courteous, funny and easy to deal with. I know my Honda is being taken care of right. More

by Wild Bill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Casey Pippin
Aug 24, 2020 -

Hughes Honda responded

Thank you for taking the time to share your experience with Casey at Hughes Honda! We hope you trust us for all future service needs! See you next time!

Aug 24, 2020 -

Hughes Honda responded

Thank you for taking the time to share your experience with Casey at Hughes Honda! We hope you trust us for all future service needs! See you next time!

August 20, 2020

Always a pleasure as often as I’m there. Quick service and awesome people. Bought multiple vehicles and deferred several folks. Definitely recommend purchasing your next vehicle there and continue using More

by JustJonesy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hughes Honda Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
KD Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Casey Pippin
Aug 20, 2020 -

Hughes Honda responded

Thank you for recommending Hughes Honda! We appreciate you choosing us for all of your automotive needs! See you next time!

August 20, 2020

Yesterday I brought my wife’s Pilot in for service which was covered under warranty by Honda Corporation. Ronnell(spell check) was super friendly and the issue was resolved. Some dealerships will get you More

by Racara Mastervick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hughes Honda Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ronnell
Aug 20, 2020 -

Hughes Honda responded

Thank you for sharing your experience, Racara! We're so happy to hear that we provided you with a 5-star service experience!

August 19, 2020

Traveling and it was easy to make an appointment. Staff was courteous and the service was timely. I appreciated the time taken to access my service record at my home dealership. I would definitely revisi More

by kscheatham
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Casey Pippin
Aug 19, 2020 -

Hughes Honda responded

Thank you for visiting Hughes Honda! We appreciate the 5-star review! Safe travels!

August 19, 2020

Ms. Casey Pippin is a professional, courteous and outstanding service advisor. She kept communicating with me the status of my vehicle and what needed to be check. She was very helpful and knowledg More

by perlitawalds
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Casey Pippin
Aug 20, 2020 -

Hughes Honda responded

Thank you for trusting Casey at Hughes Honda! We're so happy to hear that you trust us for all of your automotive needs! We look forward to your next visit!

...
14
...