Hughes Honda

Hughes Honda's Service department failed to meet my personal satisfaction as a customer due to the valuable time lost in the waiting room. I arrived with the simple request of having my tires rotated a personal satisfaction as a customer due to the valuable time lost in the waiting room. I arrived with the simple request of having my tires rotated and two hours later, was notified that this would not be possible due to the condition of my tires. I was furthermore told my right brake light was out and my engine was in need of a new air filter. A replacement of my tires to complete my original request of a tire rotation was denied as there were no tires in stock. The only service performed on my vehicle was a recall on the power doors. I left the dealership 3 hours after my arrival without any service as the power doors were not operating correctly and my right brake light in perfect condition. I do not recommend the service department to any future customers but do send out a humble thank you to their welcoming receptionist. More

We bought a brand new Honda Civic today, & got a great deal. We got approved for a certain amount, and didn't quite have enough, but the people at Hughes Honda worked their magic, & we got the car t great deal. We got approved for a certain amount, and didn't quite have enough, but the people at Hughes Honda worked their magic, & we got the car that we wanted. Instead of having to " Settle" for a car that we didn't. I couldn't get my bank to give us the extra money we needed, but Eddie did. Not only did he get the extra amount that was required, but even got me a great deal. We got a black, on black leather, for just a few dollars more than a black on black cloth. Thank you God for Hughes Honda, Marlon Bussey, and Eddie...whatever his last name is....;) Trey Roberson Go Dawgs! More

My wife and I went to this Honda dealership expecting something else from what we were shown. The sales associate Stephen Gore was very rude. When we took the Civic for a test drive first off I've never something else from what we were shown. The sales associate Stephen Gore was very rude. When we took the Civic for a test drive first off I've never had a person make my wife sit in the back when we test drive a vehicle. Second Mr. Stephen Gore not only sat in the front seat but also sat so far over into my side of the vehicle I couldn't comfortably drive. It was a very uncomfortable experience. After we went inside to talk about the financing of the vehicle I actually thought I might get the car, after all they were having a clearance sale on the civics. They were taking $2000 off of the sticker price. It brought the price of the base model civic down to $17k. After Stephen brought all the paperwork back he had raised the price $4000 to $21k! So they took off $2k then added $4k. This weekend happened to be Memorial Day. I also happen to be an injured veteran. Mr. Stephen Gore didn't care to be bothered to try to help me out or deal with me. I couldn't believe this guy basically ran me out of the show room. Especially since they were supposed to be open until midnight every night that weekend. I also couldn't believe Stephen Gore told me "go to Lowe Toyota down the road because this is Honda and we don't have rebates like Toyota" I did go to Toyota and bought a brand new Camry. They worked with me and helped me out. They apparently felt like selling cars that weekend unlike Stephen Gore at Hughes Honda in Warner Robins, Ga. More

I would recommend this dealership because they were friendly and personable. They did not keep me all day and we test drove everything I wanted to see. Todd Keene was a great low pressure type of sal friendly and personable. They did not keep me all day and we test drove everything I wanted to see. Todd Keene was a great low pressure type of sales person. I didn't even feel like I was at a dealership...more like hanging out with a friend who was recommending the best car for me. I highly recommend him and the dealership. Thanks. More

Upon arrival at dealership, Jim Blanton greeted us. He asked if we had anyone we would like to work with and I requested Buddy Dy. I appreciated the fact that Jim gave us the option of what salesperson w asked if we had anyone we would like to work with and I requested Buddy Dy. I appreciated the fact that Jim gave us the option of what salesperson we wanted. I first met Buddy Dy back in 1996 when I purchased a 1996 Honda Accord from him, (which we still have and it has over 300,000 miles on it)! He was very pleasant to work with in 1996 and he hasn't changed one bit! Buddy is an awesome salesman and is not pushy at all. I appreciate that about Buddy. Once the initial offer was given, I told Buddy what I wanted to counter offer with and that I was not going to waste his time or my time bickering back and forth. He immediately told me he was on my side and I was in no way wasting his time. He took my counter offer and within a few minutes, I had an offer that I accepted on a 2013 Honda Accord EX-L. Buddy called me the next day and conveyed his appreciation for me asking for him specifically. Buddy Dy is an awesome guy. If and when he decides to retire, Hughes Honda will lose one of the best!! More

Buddy Dy was an awesome Salesman,that really helped a lot in finding the right car for my needs. Buddy went out of his way to assist me,he wasn't pushy in trying to push a car on my husband and I like lot in finding the right car for my needs. Buddy went out of his way to assist me,he wasn't pushy in trying to push a car on my husband and I like a lot of salesman do. Buddy just let us know the facts about Honda and what we would get if we purchased a Honda. Kyle also went out of his way to assist me in the functions on how to program my accessories. Thank you Honda, Dewayne and Phyllis Milbourn More

My husband and I were shopping for a car, but were not really set on one particular style. We had spent an entire day driving around Georgia looking at different used cars and were not able to find the on really set on one particular style. We had spent an entire day driving around Georgia looking at different used cars and were not able to find the one that we wanted. After work one afternoon, we decided to stop by Hughes Honda to just "take a look." We were not immediately confronted when we arrived, which I liked because we were able to walk around and discuss things among ourselves. We decided to look at a 2013 Honda Accord Sport and asked for a salesperson. Kyle Tubbs was our salesperson and he gave us such a great tutorial during our test dive, I felt like we knew everything there was to know abou the car. Kyle owns an Accord Sport as well and was able to share his experiences with us. The prices came together and before we knew it, we were headed home in our new car. We had a great car buying experience and a great salesperson. We will recommend to all of our friends for sure! Thank you Hughes Honda!! More

I went to Hughes Honda just to "look" around for a vehicle that offered me better gas mileage than the Tahoe that I currently drive. I drive over a 1000 miles per month for work and the gas pric for a vehicle that offered me better gas mileage than the Tahoe that I currently drive. I drive over a 1000 miles per month for work and the gas prices were hurting me in such a big vehicle. I had all intentions of checking around at other dealerships to compare models. As soon as I pulled up, Eric McEntire met my father and me in the parking lot. I told him what I was looking for and he immediately showed me a 2013 Honda Civic. He went through every aspect of the vehicle inside and out with great detail. After test driving the car, I was ready to talk numbers. I still had it in my mind not to buy that day...I was still looking. However, Eric worked with me and after showing me some figures and explaining the warranties I would receive with this vehicle, I couldn't pass the deal up. He also explained to me how much gas mileage I would get in a much smaller car compared to my Tahoe. What impressed me more than anything was the customer service I received from Eric and other employees. He took his time with me and went over everything in such detail that I knew exactly what I was getting. He was extremely knowledgeable of the vehicle. He was respectful, kind, and never once pressured me into buying the car. After pulling off of the lot in my new Civic, I was proud of the choice I made and that Eric was my salesperson. Two days later Eric called just to check on me and make sure I didn't have any questions about the vehicle. I highly recommend Hughes Honda, but I especially recommend Eric McEntire as a salesperson. Wonderful wonderful guy to work with. More