Hughes Honda

Easy, No Pressure Robert very friendly, informative,like talking to a friend. No pressure. After deciding to buy, Robert went straight to work. True to his word. Yea Robert very friendly, informative,like talking to a friend. No pressure. After deciding to buy, Robert went straight to work. True to his word. Yeah! More

Always a good experience! This is my fourth purchase from Hughes Honda over the past eight years and it's always a good experience. I don't feel pressured, and no one tries to This is my fourth purchase from Hughes Honda over the past eight years and it's always a good experience. I don't feel pressured, and no one tries to get me to upgrade to something that I don't want and can't afford. My favorite salesman, Kyle Tubbs, listens to me and works it out so that I get exactly what I want. Then T J Medina goes to work and makes sure that I get the best financing and warranty for my purchase. After the sale, the service department is great - they never try to pressure me into getting more service than I need or want and I trust them to put my best interest first - even on Saturdays. I highly recommend Hughes Honda and I'll never shop anywhere else again. More

Good experience Purchased a 2013 Odessy as I needed.a vehicle that could take a wheelchair lift. This vehicle was in good condition and has a good warranty. Both sale Purchased a 2013 Odessy as I needed.a vehicle that could take a wheelchair lift. This vehicle was in good condition and has a good warranty. Both sales professionals that I worked with were knowledgeable and polite. More

Fantastic customer service Excellent no pressure salesmen. Best experience I've ever had at a dealership. And a warranty that can't be beat. If your looking for a car new or use Excellent no pressure salesmen. Best experience I've ever had at a dealership. And a warranty that can't be beat. If your looking for a car new or used I highly recommend Hughes Honda. More

Amazing The sales person was very nice and helpful took time to go over everything about the car and gave me a great price . I want forget my experience The sales person was very nice and helpful took time to go over everything about the car and gave me a great price . I want forget my experience More

They fit me in last minute I live in Macon, although I spend time in Warner Robins for work. When the engine light on my car went on unexpectedly, and I couldn't get into the Ma I live in Macon, although I spend time in Warner Robins for work. When the engine light on my car went on unexpectedly, and I couldn't get into the Macon dealer where I usually go for several days, the Warner Robins folks could fit me in when I was going to be nearby that day. When I got there, the check in was quick and clear, they kept me up to date on what was going on, and I was out in about an hour with a new sensor of some sort. I don't remember the service lady's name for sure (I think it was Crystal), but she was really nice and easy to work with. More

Great experience buying my new civic. Jessica Adams made my leasing experience very nice. She was extremely professional and knowledgeable about my new civic. It was a pleasure to work wi Jessica Adams made my leasing experience very nice. She was extremely professional and knowledgeable about my new civic. It was a pleasure to work with her. Thank you Jessica and Hughes Honda!! More

A good price a great dealership and staff What more do you want from a dealer than honest people and good prices? Ask for Kyle for a car and Loretta for service and Mike the manager! A worry f What more do you want from a dealer than honest people and good prices? Ask for Kyle for a car and Loretta for service and Mike the manager! A worry free experience from start to finish! More

No charge req servs- recalls/ multi-point inspection visit I visited dealership recently to have ALL "no charge" required services-recalls and the multi-point inspection completed. I scheduled this service bec I visited dealership recently to have ALL "no charge" required services-recalls and the multi-point inspection completed. I scheduled this service because I wanted to see if having this done would bring forth the problem with the slight hesitation during acceleration while driving. I scheduled the service online with little to no problem. While scheduling the service, I thought of the quality of service I would get so close to closing on a saturday. I DID NOT mention the hesitation problem because of past experiences dealing with automotive service shops and learning from mistakes. With that being said, the little problem with scheduling service online was having to call to verify if my 2pm appointment was accepted because the website refreshed before I received confirmation of service. When calling, to confirm appointment the service representative who answered the phone at the time advised me that the appointment did show up in their computer however, they don't schedule any services so close to closing and she advised me to hold while she checked to see if it was ok. When she returned to phone, she advised that all was OK just be sure to be there at 2pm. All went well from that point until the end of service that day. I really appreciated Laureate S. GREAT customer service....greatly appreciated. I received my service receipt showing 4 services completed: #1 replaced passenger airbag inflator, #2 multi-point inspection, #3 replaced SRS unit and #4 replaced wiper insert...(requested this in person at dealership). After my visit, my multi-point inspection only listed that my battery terminals/ cables/ mounting's may require future attention; everything else checked ok at this time. Later after leaving dealership, I still had the slight hesitation at acceleration so I decided to visit the site today to possibly schedule something to check my battery performance and maybe another service. I logged in to my Honda service account and noted that I still have 3 required services that need to be completed that I had previously checked to have done on my last visit. I then reviewed my receipt and compared it to the required services and noted that they did not complete some of the services I had checked for them to do. In all, this is the reason behind my ratings. As far as me wondering if I would receive the same quality of service scheduling my appointment at the opening of business versus last appointment before close of business; I would have to say there is definitely a difference in the service. Why didn't I receive all the services I had originally checked to have completed? More

Pleasant Salesman very knowledgeable. Tried to be helpful. Manager worked hard to gain business. Overall pleased. Good follow up. Feel confident of continued s Salesman very knowledgeable. Tried to be helpful. Manager worked hard to gain business. Overall pleased. Good follow up. Feel confident of continued success with this dealership. More