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Hughes Honda

Warner Robins, GA

4.6
1,364 Reviews
Our Honda dealership in Warner Robins, GA, provides Middle Georgia drivers with the expansive new and pre-owned Honda selection they deserve, as well as top-notch Honda service and financing. Visit Hughes Honda: Home of the Lifetime Powertrain Warranty!
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2260 Moody Rd

Warner Robins, GA

31088

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Showing 1,364 reviews

November 18, 2023

Always helpful, always courteous, & always efficient. We’ve bought Hondas for over 30 years for a reason. More

by Jay N
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hughes Honda Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shelly, A.C.Srour
Nov 20, 2023 -

Hughes Honda responded

Jay, it's great to know that our team at Hughes Honda has been able to provide you with the helpful and efficient service you deserve. Here's to many more years of happy driving in your Honda vehicles!

November 02, 2023

I originally thought this was a trustworthy dealership, but only a couple of months after having my car, I found out they had wiped quite a few permanent codes from my vehicle in order to sell it. They are More

by Scharde1208
Recommend Dealer
No
Employees Worked With
John
Nov 06, 2023 -

Hughes Honda responded

Thank you for the review. We sincerely apologize for any frustration or inconvenience caused by this experience and look forward to resolving the issue for you. Respectfully, Chuck Tyler - GM - 478.923.3500

October 26, 2023

I bought what I was told was a BRAND NEW NEVER TOUCHED Honda Accord Touring. I purchased the 2021 vehicle on 7/26/2021. I just found out when my car broke that on 7/19/2021 (7 days before I purchased the More

by Prebecca899
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Hughes Honda Service
1.0
This rating includes all reviews, with more weight given to recent reviews.
Neil Brewer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Catey
1.0
This rating includes all reviews, with more weight given to recent reviews.
Lauretta Smith
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Adams
1.0
This rating includes all reviews, with more weight given to recent reviews.
Brent Hawkins
1.0
This rating includes all reviews, with more weight given to recent reviews.
KD Davis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chuck Tyler
Nov 06, 2023 -

Hughes Honda responded

We're truly sorry to read about your experience and understand how this situation could lead you to feel misled. Transparency is key in our business, so it's concerning that you've been left with such an impression. We'd like the opportunity to look into this matter further for you and provide any necessary clarity or resolution. Please reach out at your earliest convenience so we can discuss what happened here directly. Thank you, Chuck Tyler - GM - 478.923.3500

October 17, 2023

I've been a customer of Hughes since 2007. They are extremely through in their inspections. I trust their judgment in any repair work needed. More

by William
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hughes Honda Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauretta Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2023 -

Hughes Honda responded

Hey William, we're grateful for your trust and loyalty to Hughes Honda since 2007! We always aim to provide thorough inspections and trustworthy service. Thanks for sharing your experience with us! We'll see you next time. Safe travels!

October 08, 2023

Todd was our salesperson and he was good to work with. We would recommend Hughes Honda. More

by Eholliday555
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kyle Tubbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Tyler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Todd
Oct 10, 2023 -

Hughes Honda responded

Thank you so much for your kind words and for choosing Hughes Honda for your automotive needs. We're delighted to hear that Todd provided you with excellent service and made your experience a positive one. Safe travels!

October 05, 2023

The service was very good, they even started the service 15 minutes before my appointment time. I waited for my car in the dealership and it took less than an hour to complete the job. Customer service fr More

by dynoden_14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hughes Honda Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauretta Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
KD Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2023 -

Hughes Honda responded

Thank you for the 5-star rating! We're glad to know that you had a great experience with our service department at Hughes Honda. We'll see you next time! Have a great ride!

September 22, 2023

Greg Balcom was the best sales representative ever! No fuss, no push, no pressure “just the facts Mam” aka Dragnet. If that doesn’t make any sense you are not old enough to remember the TV series. Of c More

by Barbara Wilkinson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Balkcom 6 stars
Sep 26, 2023 -

Hughes Honda responded

Hi Barbara! It's fantastic to know that Greg, his trainee, and the rest of our team at Hughes Honda provided you with such a positive experience! We're glad you appreciated his no-pressure approach. Enjoy your Honda!

August 28, 2023

Service and service crew are good and friendly. Facilty is clean ang nice very accom I dating More

by Consulta_noel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hughes Honda Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauretta Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
KD Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2023 -

Hughes Honda responded

Consulta_noel - Your feedback is much appreciated! Thank you for supporting Hughes Honda.

August 24, 2023

The main problem is they always take longer than it should. They also hit you with a lot of expensive services you weren't expecting. More

by Nativeson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hughes Honda Service
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2023 -

Hughes Honda responded

We appreciate your feedback and understand that time is valuable. At Hughes Honda, we aim to provide thorough service which sometimes can take a bit longer than expected. We'll certainly work on improving our communication about potential services and costs moving forward!

August 09, 2023

Friendly, pleasant, respectful, knowledgeable to deal with. They were firm, but not pushy. They listened well, too. More

by Thom Wilkins
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Todd Keene, Neil Brewer, Alex Tyler
Aug 10, 2023 -

Hughes Honda responded

Thom, we're glad to know you had a positive experience with our team at Hughes Honda. We always aim for friendly and respectful service. Thanks for your feedback!

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