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Hughes Honda
Warner Robins, GA
1,357 Reviews
Our Honda dealership in Warner Robins, GA, provides Middle Georgia drivers with the expansive new and pre-owned Honda selection they deserve, as well as top-notch Honda service and financing. Visit Hughes Honda: Home of the Lifetime Powertrain Warranty!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:30 AM - 8:00 PM
Tuesday 9:30 AM - 8:00 PM
Wednesday 9:30 AM - 8:00 PM
Thursday 9:30 AM - 8:00 PM
Friday 9:30 AM - 8:00 PM
Saturday 9:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 1,357 reviews
April 02, 2021
I give everyone a huge shoutout to Hughes Honda for being so friendly and customer service skills..this is my 4th CRV from Hughes..and my tire pressure checks with Sebastian 😀😀😀 so friendly and customer service skills..this is my 4th CRV from Hughes..and my tire pressure checks with Sebastian 😀😀😀 More
by amberoverton.ao
Employees Worked With
Sebastian , Casey Pippin
March 22, 2021
Business Owners BEWARE-----I own a business in Atlanta and needed a new vehicle for my business. I saw that Hughes Honda offered a lifetime powertrain warranty and thought that would be a great benefit of and needed a new vehicle for my business. I saw that Hughes Honda offered a lifetime powertrain warranty and thought that would be a great benefit of having purchased a vehicle from this business. After a few days of discussions with sales people and back and forth, I opted to get the vehicle from this store. I asked several questions about the warranty to get clarification and make sure that is was worth my investment of both travel time and money. Upon arrival at the store I was greeted warmly by the staff. This was a cash transaction so everything seemed to have gone smoothly. However, since I traveled a good distance and wanted to quicken the process I began moving the money while completing the paperwork and of course a test drive and inspection. Literally as I hit the transfer button, I received the second to last document which stated that since the vehicle was being purchased for business purposes that the "lifetime warranty" would not be applicable to this car. I was told I could cancel the deal if I wanted. Since I needed the vehicle for my business and drove a significant way I did not want to just walk away and completed the paperwork and requested the General Manager. The General Manager, Chuck Tyler, who was lukewarm at best and did nothing to make me feel like a valued customer or someone they would want to establish a business relationship with. Having been a general manager before, I know that there is a limit to the power a GM has, but I also know if need be things can be escalated to the owners. There were no considerations and attempts made to see if anything could be done to fix this situation. Many may think that I bought the car and should accept it as is, but I am sure the "lifetime warranty" is baked into the cost of each car sold at that dealership and in fact if that is no longer applicable because the vehicle was purchased for a business then some consideration should be made with regards to the cost of the vehicle. I was not asking for a deep discount simply 4-5 hundred dollars, but again the GM could care 2 $%its. about what was fair or made sense, in a easy CASH deal. At the end of the day I will definitely not be doing future business with Hughes Honda again (unless this review prompts some sort of action). FYI, my business has been open for just over 9 months and this is the 4th vehicle (2nd Honda) I have had to purchase, and there will definitely be more. Their loss. More
by AAWSUM
March 20, 2021
Tires, every 30,000 miles - NO! The service department gives NO heads up on what is needed on your vehicle! We expected to simple service, but when we walked in we were told there would be at least $800.0 gives NO heads up on what is needed on your vehicle! We expected to simple service, but when we walked in we were told there would be at least $800.00 worth of work needed. On a car that is two years old? NO! More
by targetpractis2
Employees Worked With
March 05, 2021
Great sales experience. Salesman quickly recognized the need and pointed us to the vehicles available in the price range we needed. Plan to return tomorrow to view another vehicle, compare snd make a purc need and pointed us to the vehicles available in the price range we needed. Plan to return tomorrow to view another vehicle, compare snd make a purchase. More
by Cannontesk
Employees Worked With
Robert Waller
March 01, 2021
Robert did an excellent job and outstanding customer service. I couldn’t ask for a better salesman. He told the time to understand our needs and wants. service. I couldn’t ask for a better salesman. He told the time to understand our needs and wants. More
by Mackjem
Employees Worked With
Robert Waller
February 28, 2021
I was very pleased from beginning to end. Huge selection of vehicles to choose from. Awesome price and very friendly staff. I can't complain about anything. of vehicles to choose from. Awesome price and very friendly staff. I can't complain about anything. More
by Lindyaamerson
Employees Worked With
February 19, 2021
I have been dealing with Hughes Honda since 2016 when I relocated here from SC and my experience was always excellent. I went in for oi relocated here from SC and my experience was always excellent. I went in for oi More
by hanna1855
Employees Worked With
Yainier Acosta, Robert Waller, Casey Pippin
February 07, 2021
Gregory and Kyle were awesome!!! We left with a brand new 2021 Sports 2.0T the customer service was so great....Gregory was so easy and laid back and such a joy to buy from. Kyle added the finishing touches 2021 Sports 2.0T the customer service was so great....Gregory was so easy and laid back and such a joy to buy from. Kyle added the finishing touches and secured us with a friendly personality! These guys are a dynamic duo.. love the fist bumps too lol!! Jose was awesome as well!! More
by missjayz23
February 04, 2021
Casey was very knowledgeable and friendly. Service was performed in a timely manner and done professionally. Future recommendations were suggested for service in a clear and comprehensive way with no pres performed in a timely manner and done professionally. Future recommendations were suggested for service in a clear and comprehensive way with no pressure. More
by J.smith950
Employees Worked With
Casey Pippin
