Hugh White Honda
Columbus, OH
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The exceptional experience The team is great they explain everything very well and the service is done correctly and in a timely fashion. Jay is really helpful and knowledgeabl The team is great they explain everything very well and the service is done correctly and in a timely fashion. Jay is really helpful and knowledgeable he gives great customer service. More
Always on time My car is done when promised. And if it doesn't need replacing, they don't replace it. I like that they don't try to sell something I don't need. T My car is done when promised. And if it doesn't need replacing, they don't replace it. I like that they don't try to sell something I don't need. They service my car and it runs great when done. More
WE LOVE JASON! JASON IS ALWAYS SO FRIENDLY AND ACCOMMODATING. HE IS A GREAT ASSET TO YOUR DEALERSHIP AND THE REASON WE DRIVE ACROSS TOWN FOR SERVICE. I CALLED IN TH JASON IS ALWAYS SO FRIENDLY AND ACCOMMODATING. HE IS A GREAT ASSET TO YOUR DEALERSHIP AND THE REASON WE DRIVE ACROSS TOWN FOR SERVICE. I CALLED IN THE MORNING AND HAD AN APPOINTMENT IN THE EVENING. GREAT CUSTOMER RELATIONS. More
I will be a repeat customer Justin was very helpful and provided excellent service as we figured out what was the right first car for our daughter. Look forward to working with h Justin was very helpful and provided excellent service as we figured out what was the right first car for our daughter. Look forward to working with him and Hugh White Honda again when we need our next car. More
Exceptional purchasing experience. We had been looking for a vehicle for weeks do to an auto accident. We had gone to a previous dealership and we're treated horribly. We didn't even t We had been looking for a vehicle for weeks do to an auto accident. We had gone to a previous dealership and we're treated horribly. We didn't even think about a Honda thinking it was to out of our price range. A friend of our Jennifer Lathem suggested Jim Jeffers at Hugh white Honda. We went in and we're thrilled with the respect and service we had. We left at 1040 p.m. because they wanted us to leave with our Accord that nite. Well done Honda! Sincerely, The Dublin Family More
caring, supportive, understanding, will work with you. I went in for an oil change and they found the brakes in the rear were very low. They worked with me to do them immediately rather than come back. now I went in for an oil change and they found the brakes in the rear were very low. They worked with me to do them immediately rather than come back. now if you look out your window in Ohio you will see how bad an option that would be with all the snow and icy roads we have today. We had taken a trip out west and were glad they did a xx on things. Appreciate their extra mile. Now I feel safe. More
Car serviced Greeted by the service man and very friendly and assisted me in getting everything I needed done. Everything was done in a timely manner and customer Greeted by the service man and very friendly and assisted me in getting everything I needed done. Everything was done in a timely manner and customer service was excellent. More
Lousy after sale service, never sent title work!! Purchased used 4Runner in early November. Went back to pick up and give the check. Our salesman was gone, no one knew where the keys or the vehicle w Purchased used 4Runner in early November. Went back to pick up and give the check. Our salesman was gone, no one knew where the keys or the vehicle were. No greetings, no help, no apologies once found. Fast forward 47 days. 3 days before Xmas, tags expired, never received title work. Called, treated rudely, then told they were sent Nov. 18th. Called back, no one knew who I'd spoken to, nor did anyone have a solution. Next day I received the title, overnighted. Never got a call, apologies, etc. Would add this took several calls, transfers, etc. My father even called twice, bc I was at work and couldn't tie up more time. HE asked for a callback, never received. Save yourself grief, there are plenty of dealers out there. More
Oil Change Late hour was good for my schedule. Had to wait for service writer to get to me. Went over issues with recall on airbags. Talked about possible noisy Late hour was good for my schedule. Had to wait for service writer to get to me. Went over issues with recall on airbags. Talked about possible noisy brake inspection. More