Hugh White Honda
Columbus, OH
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Terrible service 3 out of the last 4 times I had an oil change there, they overfilled my oil. Not just by a little bit but by way past the full line on the dipstick. S 3 out of the last 4 times I had an oil change there, they overfilled my oil. Not just by a little bit but by way past the full line on the dipstick. Slightly over the full line should be OK but it was over filled by at least 1 quart. The last time I had my wife take it back to have the oil drained to the correct level they told her it was ok. I had to go back and tell them to show me an "official Honda document" that says it is ok as the manual specifically says not to over fill. Bad experience even with buying tires. Either their mechanics are terrible and don't double check or the equipment is old or both. I live 1 mile from Hugh White Honda but now go to to Dublin to get work done. More
Very good Had very good service . I was in and out within an hour and staff was very friendly. Would recommend hugh white . Was very clean alao. Had very good service . I was in and out within an hour and staff was very friendly. Would recommend hugh white . Was very clean alao. More
Excellent I was there for routine maintenance. My wrench came up on the dash and said I needed B1 service. Donald Perkins is who I dealt with. He listened, wa I was there for routine maintenance. My wrench came up on the dash and said I needed B1 service. Donald Perkins is who I dealt with. He listened, was professional, courteous and explained what would be done, approximately how long it would take, how much it would cost, etc. When my vehicle was done, he explained what was done and went over the Vehicle Inspection Check List with me. More
Excellent experience! Great experience! Very much appreciated the treatment we received by all. Would definitely recommend this dealership to others. We have always loved Great experience! Very much appreciated the treatment we received by all. Would definitely recommend this dealership to others. We have always loved the Honda experience. Thank you! More
Very attentive Joe Mahoney was especially attentive to my interests. I was especially appreciative of his assistance in transitioning from my old vehicle to my new v Joe Mahoney was especially attentive to my interests. I was especially appreciative of his assistance in transitioning from my old vehicle to my new vehicle. More
Efficient and super friendly staff The experience was quick and easy!! The staff was nice and friendly. Just needed a recall checked, it took 30 mins. I thought they were great. The experience was quick and easy!! The staff was nice and friendly. Just needed a recall checked, it took 30 mins. I thought they were great. More
Front end coil replacement. Noticed a clanking sound in front right tire well. Thought it might be a strut. Dealer examination detremined that front coil was broken. Replaceme Noticed a clanking sound in front right tire well. Thought it might be a strut. Dealer examination detremined that front coil was broken. Replacement was not available locally. Was able to overnight frm Texas at a very reasonable price. Repairs completed next day at slightly below estimated cost. Examination of coil determined possible corrosion which may have caused spring to break, Fornatunatly no other damage was incured, Dealership replaced both coils to assure both sides of front end were at the same height. Completed front end alignment. Car runs quite smoothly now without any noise. Service representative Steve Skaggs very helpful in communicating issues and resolving them. More
Luv R new van Jim Jeffers is an outstanding professional salesman who understood our needs and met all our expectations. We knew the van we wanted and dealt with t Jim Jeffers is an outstanding professional salesman who understood our needs and met all our expectations. We knew the van we wanted and dealt with the person who we felt would provide us with the deal we desired...We traded a 2016 van for the 2019 due to the safety features now offered on the 2019 models. More
Excellent Truly a phenomenal very helpful wonderful very nice comforting would come again whenever I need my car fixed Polite kind Great timing on work and exce Truly a phenomenal very helpful wonderful very nice comforting would come again whenever I need my car fixed Polite kind Great timing on work and excellent work More
Amazing experience buying a new car Hans was great did everything he could to get me into the car I wanted I will be coming back for service thanks for everything.. Hans was great did everything he could to get me into the car I wanted I will be coming back for service thanks for everything.. More