Hugh White Honda
Columbus, OH
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Everything was Great and service was faster then I expected. I was waiting with it because I had no other car and when I was waiting it seemed very clean and people seemed to be social distancing well expected. I was waiting with it because I had no other car and when I was waiting it seemed very clean and people seemed to be social distancing well, however there was some people with NO MASKS which I was NOT HAPPY about. More
Uneventful and easy We aren’t fond of buying a car because of the wheeling and dealing you need to do. But, both salesmen we worked with weren’t like that and we felt wer We aren’t fond of buying a car because of the wheeling and dealing you need to do. But, both salesmen we worked with weren’t like that and we felt were given a very fair deal and didn’t have to spend half a day in the dealership. We will definitely be back when it’s time for my husband to replace his Pilot. More
Oil Change Easy to schedule, and also the most knowledgeable and courteous staff! I only buy my vehicles and all maintenance done through Hugh White Honda! Y Easy to schedule, and also the most knowledgeable and courteous staff! I only buy my vehicles and all maintenance done through Hugh White Honda! You can't go wrong! They care for my vehicle like it is there own! Thanks to a wonderful staff! More
Awesome experience and painless. The handoffs were great. I knew who I was seeing next and what their role was in the process. I will definitely recommend family and friends to these guys. I knew who I was seeing next and what their role was in the process. I will definitely recommend family and friends to these guys. More
My sales consultant, Ontreano was superb, they call him "Tree". He was professional, knowledgable and patient. I would recommend purchasing a vehicle from Hugh White Honda's Ontreano anytime you're in the "Tree". He was professional, knowledgable and patient. I would recommend purchasing a vehicle from Hugh White Honda's Ontreano anytime you're in the market for a great car that is fairly priced with awesome customer service! More
Great customer service! I found the car I wanted on their website. I went in, traded my car and the next day I was driving my new car home. I found the car I wanted on their website. I went in, traded my car and the next day I was driving my new car home. More
They made it so easy to get my car maintenance done! I dropped it off the night before, talked to Steve the next day, and walked right in and picked it up. I will definitely do that again. dropped it off the night before, talked to Steve the next day, and walked right in and picked it up. I will definitely do that again. More
Unethical, irresponsible clownshow UNETHICAL, IRRESPONSIBLE CLOWN SHOW...Inquired about a Honda Odyssey, listed on their website...set up appt...get there, can't find keys, van is in de UNETHICAL, IRRESPONSIBLE CLOWN SHOW...Inquired about a Honda Odyssey, listed on their website...set up appt...get there, can't find keys, van is in detail shop, filthy and NOT ready...nonchalant detail guy couldn't care less(earbuds in, just shrugged shoulders), made salesperson look like a fool...agree to return the next day...still can't find keys(they were left in the ignition, overnight, outside)...van won't start...jump start it so I can test drive it...back it out of detail garage, and the steering wheel will barely turn(do your research...these have issues with the PS pump, and many dealers replaced it, but used the same part number, thus the same problem)...vibration/shake at freeway speeds(also a known issue with the torque converter, which probably needed reprogrammed)...salesperson speaks to manager, says service will look at it, and he will let me know when it's ready...email the next afternoon to see when I can return...receive email back that, literally, said "Got sold"...nothing else...no "thank you", "sorry", nothing...I assume it was sold as-is to someone else, since they would have had to repair it in order for me to buy it...I hope whoever they sold it to realized the power steering pump was shot and wasn't involved in a accident... More
Awesome I heard from previous customers that it was a great dealership and they were right. I haven't purchased a new car in many years and it went very smoo I heard from previous customers that it was a great dealership and they were right. I haven't purchased a new car in many years and it went very smoothly. Thanks!!! More