Hugh White Honda

The service we received was top-notch. Everything was ready and waiting on us to arrive. Our new-car salesman was instrumental in meeting our service needs. ready and waiting on us to arrive. Our new-car salesman was instrumental in meeting our service needs. More

If you are looking for a new Honda we had a great experience at Hugh White Honda. Brock helped us determine which vehicle would best suite our needs and went over the features and set some of them u experience at Hugh White Honda. Brock helped us determine which vehicle would best suite our needs and went over the features and set some of them up for us. We called him and he walked us through setting up our garage door opener because it was different than the last car we had. I would highly recommend this dealership. More

They did great, no BS and worked to meet our needs. They were helpful and called to follow up after the sale. The extra support is appreciated. were helpful and called to follow up after the sale. The extra support is appreciated. More

Very personable and efficient employees. Worked with Marcus Young, who was a breeze to work with. Definitely recommend this dealership for your automobile needs. His manager Mark and financing specialis Marcus Young, who was a breeze to work with. Definitely recommend this dealership for your automobile needs. His manager Mark and financing specialist, Zach(Sp?) were also helpful and friendly to work with. The other thing that stands out at this dealership is that everyone was adhering to COVID policies and mask wearing, etc. More

This was one of the best experiences I have had purchasing a car. Jim Jeffers was very responsive. I had very little time available to spend at a dealership and Jim helped to provide the necessar purchasing a car. Jim Jeffers was very responsive. I had very little time available to spend at a dealership and Jim helped to provide the necessary information over the phone in a very timely manner. More

One of the MOST professional experiences of my life. I own a company and have bought over a 100 vehicles in my 50 yrs of business. Mr Jeffers was all about me getting the best price/service/trade-in consi own a company and have bought over a 100 vehicles in my 50 yrs of business. Mr Jeffers was all about me getting the best price/service/trade-in considerations. If I owned a dealership he'd be someone I'd love to have on my team! More

My experience was great. They got me in and out quicker than promised. They advised the condition of my vehicle and no one pressured me to do more than I wanted to at this time. than promised. They advised the condition of my vehicle and no one pressured me to do more than I wanted to at this time. More

The maintenance light came on our vehicle, and we immediately headed over to Hugh White. Aaron Hodge met us at the door and worked us into the schedule. They rotated the tires and changed our oil. immediately headed over to Hugh White. Aaron Hodge met us at the door and worked us into the schedule. They rotated the tires and changed our oil. In no time, we were out the door and on our way. Thanks Aaron. We always get special attention when we bring our car in for service. More

Great salesman!! Easy financing. Our experience was exceptional. Salesman did a dealer trade to find us the perfect color. Everything was smooth and we got exactly what we wanted exceptional. Salesman did a dealer trade to find us the perfect color. Everything was smooth and we got exactly what we wanted More

Negligence....We dropped our 2015 CRV at Hugh White Honda on Sunday evening,11/29/2020 to have the battery and charging system analyzed.We got a call Monday morning from the service writer,Steve.He informed on Sunday evening,11/29/2020 to have the battery and charging system analyzed.We got a call Monday morning from the service writer,Steve.He informed us the driver's door lock(the only exterior lock on this vehicle)had been jimmied and we needed a locksmith because the battery was dead and there was no way to enter the car.This was done and the battery and the electrical system were checked and a new battery installed.Steve informed us everything looked good.We picked the car up the next day and spoke with Steve briefly about the problem. The new battery died the following Sunday in our garage .We jumped it and took the car to another Honda dealer .They determined that the jimmied door lock had shorted and drained the battery.It turns out that this is not a common problem but not rare.It certainly is something that a Honda service advisor and Honda mechanic should know about.Our service advisor at no time mentioned fixing or replacing the door lock.What turned out to be a minor inconvenience could have been much worse in the Ohio Winter.It should have been prevented in the first place.Not good..... More