Hugh White Honda
Columbus, OH
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Excellent Service and willing to work with customers to get the best deal. We came to look at a specific car, but didn't like it. Vince asked a couple of questions and pointed us to a winner! We loved get the best deal. We came to look at a specific car, but didn't like it. Vince asked a couple of questions and pointed us to a winner! We loved the car and it was a great value. We would highly, highly, highly recommend Vince and Hugh White Honda Pre-Owned. More
Disrespected. I go there for my scheduled service appointment this evening and no one is even there. I didn't even get a phone call from a service advisor lettin I go there for my scheduled service appointment this evening and no one is even there. I didn't even get a phone call from a service advisor letting me know they're shutting down early. I'll definitely find a way to call corporate and complain. This lack of communication and disrespect makes me sick. I look forward to switching to the Toyota service center next door. More
I give this dealership high marks for the overall buying experience. My sales associate, Jim Jeffers, is knowledgeable, honest, transparent and kind. No games at all. I love doing business at family-owned d experience. My sales associate, Jim Jeffers, is knowledgeable, honest, transparent and kind. No games at all. I love doing business at family-owned dealers like this one. More
Eric Holmes was knowledgeable, proffered, friendly and patient during my car buying experience! He took time to show me how all the electronics work and answered my questions! He was also very good com patient during my car buying experience! He took time to show me how all the electronics work and answered my questions! He was also very good communicating with me both pre and post sale! Thanks for making my car buying experience stress free! Great job More
Do not buy from this place. They totally ripped us off with a vehicle, taking advantage of us. They will verbally tell you one thing, then in the contract place other informatio They totally ripped us off with a vehicle, taking advantage of us. They will verbally tell you one thing, then in the contract place other information to their advantage. We bought our car with a four year loan and when I got the information from the bank, it was a 7 year loan! That meant that we are paying for an extra three years or an extra 300/month for another 36 months. Not only that, but the vehicle is nearly unusable as the brakes, transmission, exhaust system, air-conditioning and electric system were all broken within a month. Do not go here! More
Terrible went in thinking they had the car on the website no car. Secured my own financing it was a problem. Finance guy isn't making even more money from the customer. I refused to use their financing tried no car. Secured my own financing it was a problem. Finance guy isn't making even more money from the customer. I refused to use their financing tried to charge extra grand because of it, and I refused. They refused to sell me a car because of it. Thats fine dealerships are a dime a dozen. Got my car w my financing no problem. Wont go back there! Honda Marysville is wonderful highly recommend! More
They never responded to my inquiry. , not a single word. but they bombarded me with emails of high priced ued vehicles I had no interest in, nor asked about. , not a single word. but they bombarded me with emails of high priced ued vehicles I had no interest in, nor asked about. More
The salesperson, whom I will not name because they were just doing their job, I initially worked with via e-mail was helpful and gave me the specific information I was looking for. We seemed to be on our w just doing their job, I initially worked with via e-mail was helpful and gave me the specific information I was looking for. We seemed to be on our way to a deal, but then I was told this dealership charges $995... that's right, nearly one thousand dollars, to use my own financing. To be clear, for the apparent "hassle" of having to: Write a VIN on a check (writing a VIN on documents is done dozens of times per transaction), registering a lien on the title (also done on many transactions and is completely electronic in this state), and making a phone call to the bank to validate the check (telling the representative the VIN, amount of the check, and giving the dealer a validation code to write on the back). In other words, $995 for less than 5 minutes of additional work over a cash transaction. That works out to over $11,000 per hour! I've been contacting and discussing this purchase with about 30 dealers, and this one still takes the cake. More
Jose sold us a vehicle that met our needs. He was friendly, efficient and easy to work with. It was clear we mattered to him, not just the sale or my least favorite "how will you be paying?" G He was friendly, efficient and easy to work with. It was clear we mattered to him, not just the sale or my least favorite "how will you be paying?" Great experience!!!! More