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Huggard & Ewing

Stoughton, MA

4.5
1,038 Reviews

1305 Washington Street

Stoughton, MA

02072

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1,038 Reviews of Huggard & Ewing

December 14, 2021

Great customer service. The team here is super thorough and took care of every detail. A fantastic experience. More

by Joebarrett114
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Souza, Alan S
December 04, 2021

I had a really great experience! Traffic had us running late and the car was ready to be test drove, and warmed up. The car is in excellent condition and I'm really satisfied with my purchase! More

by reneegoudreau
Recommend Dealer
Yes
Employees Worked With
Jon Lewis, Alan S
December 04, 2021

The staff in sales to the guys in service are number 1, been doing business with them for years, never disappointed. So happy with my new car!!!😊😊😊😊 More

by theresemartin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris O'Neill, Chris Gendreau, Kevin Sousa, Jon Lewis
December 03, 2021

Jon was my salesman and he helped me make a great deal for my trade in. He is personable and has been in the industry for quite some time. Susan was awesome in the Financing Department, I got a great rat More

by Nikki
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susan, Jon Lewis, Alan S
November 26, 2021

Dishonest Dealership. Financed a van same day it broke down. Onwer agreed to have it fixed only to try and pull a spot on delivery scam and tried to get me to sign a new contract for higher payments after More

by Fl2087
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Susan , Chris Gendreau, Alan S
Nov 26, 2021 -

Huggard & Ewing responded

Franco, This review is very disheartening. Huggard and Ewing, and all of its employees, have gone above and beyond to try to work with you on your purchase. The vehicle you purchased from us had over 160k miles on it. It passed MA state inspection and was a perfectly safe vehicle. We stood behind the vehicle when not required to by law. In addition we repaired the vehicle where you asked us to. In the end, you asked us to refund your deposit and take the vehicle back. While we are not required to do so, we gladly did and parted ways amicably. As you know there was an error printed on the original contract. The dealership was required to fix the contract by the lender as they would not fund the deal until it was done. By no means was this in any way unethical. We are terribly sorry you feel this way and hope you would reconsider Huggard and Ewing for all your future vehicle needs.

Nov 27, 2021 -

Fl2087 responded

You guys did indeed give me a 3 month 1250 mile warranty and I had every right to exercise it. Let’s face it. You guys knew about the transmission problems it was so Ridiculously clear. You were hoping it would last until the warranty was over. Instead you dragged it along saying it was the drive shaft. How about when Chris threw it out there to swap the drive shaft from the uhaul rental I had? Or the mechanic telling me to just turn up the radio and the noise goes away?? Then when it came time to pick it up Chris boxed in the van with his vehicle and forced me to either sign a new contract or refund me the down payment money. He said to me he wanted the van back. So you coming on here to try and justify what you guys did just proves what kind of establishment you are. I lost several thousand dollars in the three weeks I couldn’t drive the van while waiting for you guys to repair it. Between a uhaul rental and jobs I lost. Let alone the personal money I put in for tinted windows rain guards a bug guard and led lights throughout. You guys never paid me back any of that. You ripped me off let’s have it and then had the nerve to offer it back to me after you took it away? Only a fool would try to do business with you guys again....

November 16, 2021

John was an absolute pleasure to work with very knowledgeable and helped me with everything. Susan the finance director went above and beyond to get me the best deal possible they were very polite More

by bronsong86
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susan Park , Chris O'Neill, Chris Gendreau, Kevin Sousa, Cara Boben, Tyler Souza, Jon Lewis, Alan S, Jeff Freitas
November 15, 2021

As they say, "third time is a charm" but so was the first and second! I just purchased a third vehicle at Huggard and Ewing and left with a smile once again! I have been treated with respect and profession More

by LL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan, Tyler Souza, Alan S
November 15, 2021

The service was wonderful. Jon was especially helpful. Everyone was very polite and kind. 10/10 More

by andyblake7699
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Souza, Jon Lewis, Alan S
November 13, 2021

Salèmen very nice....fast service....completly explained all procedures&paperwork..very clean&well run office More

by debrashawles11956
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Lewis
November 11, 2021

Such a quick & efficient experience. Everyone was so helpful. Highly recommend! You don't regret getting your car here! More

by JENSEN MIRVILLE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Lewis
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