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Huffines Kia McKinney

McKinney, TX

4.0
774 Reviews

1301 North Central Expressway

McKinney, TX

75070

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Showing 774 reviews

November 23, 2015

Very great experience - very happy customer! I purchased my first new car from Huffines Hyundai McKinney! Thanks to Tony, it was a very fun and easy process. I have had a few questions since leav More

by MFRAZIER_4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Nerkowski, Myron Bradford
Nov 24, 2015 -

Huffines Kia McKinney responded

Thank you for taking the time to share with us! We are thrilled that Tony was able to take care of you.The goal of the Huffines Hyundai Kia McKinney team is to ensure a painless and enjoyable purchasing process for each of our customers. Please remember that we're always here to assist you with any future auto needs and be sure to keep up with us on Facebook for access to exclusive content. Best regards, Russell Bridge | General Manager | 469-525-4312

November 21, 2015

Pretty good Good experience I wish more time was spent explaining the features of the SUV Paperwork didn't take long They worked hard to getme the payment I More

by MARTYKNIGHT2003
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel
Nov 23, 2015 -

Huffines Kia McKinney responded

Marty, we love hearing about customers that have a terrific experience. We know that buying a car is an important decision and we are proud that you chose our dealership. Please feel free to contact us if you have any questions on your new vehicle. Best regards, Russell Bridge | General Manager | 469-525-4312

November 20, 2015

Thank you! I went into Huffines knowing exactly what I wanted and left with just that! I am so happy with my new Gensis Coupe! Thank you Tony Nerkowski and Huffi More

by HATREADWAY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Nerkowski
Nov 23, 2015 -

Huffines Kia McKinney responded

Congratulations on your new Genesis Coupe! Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Tony was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Best regards, Russell Bridge | General Manager | 469-525-4312

November 18, 2015

All good except process to sign paperwork I was fairly certain about which car I wanted and decided quickly. We also negotiated a price quickly - this was all done within probably within 45 m More

by P-VINSON1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel
Nov 19, 2015 -

Huffines Kia McKinney responded

I am very happy to hear that your overall experience with us has been efficient and pleasant. Our team takes customer service very seriously and I'm thrilled to know that you are satisfied with your services. If you have any questions, please feel free to give me a call. I look forward to working with you again and hope that you'll find us on Facebook to locate outstanding specials from our service department. Best regards, Russell Bridge | General Manager | 469-525-4312

November 12, 2015

Sales experience very good...new car at delivery not great Had appointment with Laroy at 10:30AM but he was not present and waited 15-20 minutes. Myron introduced me to Cody, whom appeared to be new but was h More

by RFBAZE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody Johnson, Laroy Hardy, Myron Bradford
Nov 17, 2015 -

Huffines Kia McKinney responded

Thank you for taking the time to share your recent experience at Huffines Hyundai McKinney. We want each customer to be completely satisfied, and the impression that you received from our dealership is unacceptable. We would sincerely appreciate the opportunity to amend the situation, so please don't hesitate to contact me directly. Sincerely, Russell Bridge | General Manager | 469-525-4312

November 11, 2015

Easy, friendly and convenient. Anthony Asberry was very personable and friendly. He was helpful and clearly concerned about my needs in a car and that I would have a good experienc More

by Sonata2013
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Asberry
Nov 11, 2015 -

Huffines Kia McKinney responded

Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your vehicle purchase experience with Anthony was so positive. We always do our best to make sure all of our customers leave with the right vehicle. We look forward to seeing you again. Best regards, Russell Bridge | General Manager | 469-525-4312

November 11, 2015

Unlike the first time I went purchasing my Hyundai Genesis My calls were not returned in a reasonable time frame. My hold check was not cashed on the date agreed. My emails were not responded to. The customer More

by FRANNIE106
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Laroy Hardy, Myron Bradford, Brian Smallwood
Nov 25, 2015 -

Huffines Kia McKinney responded

Frannie, I am disappointed to hear our dealership was unable to provide the business you needed. We always aim for 100% customer satisfaction; however, it is apparent we have fallen short of this goal during your most recent visit to Huffines Hyundai Kia McKinney. We appreciate you taking the time to share your experience and leave this review. Reviews like this help highlight specific areas in need of improvement as we are continuously looking for new ways to improve our dealership. We'd like to do whatever it takes to regain your future business. Please contact me at your earliest convenience so that we can work together to resolve this issue. Sincerely, Russell Bridge | General Manager | 469-525-4312

November 07, 2015

Great experience This is our 7th vehicle purchased from a Huffines dealership and as always, we were given great service from test drive to purchase. Huffines will be More

by ALEX.KISER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Nerkowski, Myron Bradford
Nov 09, 2015 -

Huffines Kia McKinney responded

Mr. Kiser, it was a pleasure to read about your seventh car-buying experience at Huffines Hyundai McKinney. It's delightful to know our staff provided you with such a memorable and outstanding experience. It's fantastic that we have earned your trust and repeat business; we look forward to seeing you again in the future! Best regards, Russell Bridge | General Manager | 469-525-4312

November 06, 2015

Very good I've been dealing with Hyundai since 2007 !!! I have referred many other friends and family to Hyundai. The service department is outstanding and th More

by ECD_3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Manager, Tony Nerkowski
Nov 09, 2015 -

Huffines Kia McKinney responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such awesome review! We are always pleased to hear back from happy customers; reviews like yours provide encouraging feedback and let us know we are meeting our team goals. Until we have the pleasure of working with you again! Best regards, Russell Bridge | General Manager | 469-525-4312

November 06, 2015

Very good This is the perfect car for us. It is comfortable, has many excellent features, red color is gorgeous. I would recommend a Hyundai for all my friends More

by PAINTING4HUE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Gordon
Nov 09, 2015 -

Huffines Kia McKinney responded

Thank you for leaving us this review. We are very happy to hear that we could help get you set up with the perfect new car for you. If there is anything more we can do for you please feel free to come back and see us any time! Take care. Best regards, Russell Bridge | General Manager | 469-525-4312

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