Huffines Kia McKinney
McKinney, TX
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Getting the runaround My sales experience was fine. I then asked for the backup keys, which they did not have. They said that a manager had driven the car and they needed My sales experience was fine. I then asked for the backup keys, which they did not have. They said that a manager had driven the car and they needed to find them......and that they would get them to me as soon as they found them. I have sent numerous emails with little to no response. If they are trying to find the key, then just tell me that. Tell me something! I will probably end up paying for the back up key. More
GREAT CAR BUYING EXPERIENCE I had a great car buying experience. I did not have to wait long throughout the process, which was a HUGH plus since I am very busy. From the initial I had a great car buying experience. I did not have to wait long throughout the process, which was a HUGH plus since I am very busy. From the initial call to driving away in my new car, staff were professional and polite and helped me get the car I wanted. More
Elantra Sales staff was good and knowledgeable about the car and the process, they called to check up on everything and went above and beyond after I had boug Sales staff was good and knowledgeable about the car and the process, they called to check up on everything and went above and beyond after I had bought the car and left something in it, poor guy went crazy trying to find it and I really appreciated it. Detailing was the one complaint I had, the new car smell wasn't very strong and there was still stickers and bird droppings on the outside of the car. More
Family owned Simply wonderful business! As a business owner myself I try to always listen to the needs of my clients without passing judgment but always keeping their best interest at heart As a business owner myself I try to always listen to the needs of my clients without passing judgment but always keeping their best interest at heart as I know one day I'd love to hear those divine words of "job well done my good and faithful servant". Luke Benson our salesman I can say must live by these same goals as well. What a gentleman and so kind and so patient .. This by far was the best experience I've ever had at any dealership in my 50 plus years of life.. Luke your professional and kind spirit made our experience wonderful and easy. Thank you too Huffines for your sincere presence in our community ...and Luke .. "Well done" will ring true for you one day .. That I'm certain of.! God Bless each of you ... More
Great experience Mr. McCloud helped us pick out the right vehicle, didn't haggle at all on price and was generally very nice to deal with. The paperwork was very easy Mr. McCloud helped us pick out the right vehicle, didn't haggle at all on price and was generally very nice to deal with. The paperwork was very easy to complete and prepared before we came back to buy the vehicle the next day and we didn't have to spend any more time than we needed to at the dealership. I'd recommend Tony to anyone looking to purchase a pre-owned vehicle at this dealership. I typically found the car buying experience to be tiresome and exhausting but Mr. McCloud made the process quick and easy. More
Very Good Overall our experience was great & very helpful with direction of how to proceed with very bad hail damaged ad it to do over. I would only change a co Overall our experience was great & very helpful with direction of how to proceed with very bad hail damaged ad it to do over. I would only change a couple of things, If I h ad it to do over. I would have my insurance adjust the vehicles & make all repairs, so that I didn't have to pay for insurance on two new vehicles as well as the hail damaged vehicles until they are repaired, extra money that I could have saved myself. Also, I would drive my repaired sonata for 11 more month's, until the lease contract was up on it to save the 11 month's of money, that was rolled into the new vehicle, unknowingly. My wife & I thought purchasing the new vehicle, waved the 11 month's left on the vehicle lease, & realized this 11 month's lease left on the contract was not waved, after the purchase of the vehicle was completed & reviewed what I should have paid, using 'truecar.com'. After figuring out the actual payment of the vehicle, & calculating the lease month's left, the amount showed that is where the extra money charged came from & that it hadn't been waved. That is the only thing that was unclear to us, but after understanding that is where the extra money came from, & that we were within a $100 dollars of what we had been paying for two vehicles, we chose not to pursue it. Currently, we are still awaiting hail damage repair & paying for insurance on the two vehicles, until completed, before they will be off our responsibility. More
Love the car, but not the salesman. All aspects of the car and dealership were fine, except for the incredibly annoying salesman. I wouldn't want him interacting with folks if it were m All aspects of the car and dealership were fine, except for the incredibly annoying salesman. I wouldn't want him interacting with folks if it were my dealership. More
Great Service This is the second vehicle I have purchased from Huffines. They are always helpful, professional, and accommodating. I continue with this dealership i This is the second vehicle I have purchased from Huffines. They are always helpful, professional, and accommodating. I continue with this dealership in the future. More
Great Experience I have never enjoyed the car buying process, but I was very happy with my experience at Huffines. Daniel was so knowledgeable about the products and I have never enjoyed the car buying process, but I was very happy with my experience at Huffines. Daniel was so knowledgeable about the products and was able to show me all the features of the Santa Fe. I was able to complete my purchase very quickly and I felt like he really cared about making sure I was getting exactly the car I wanted. More
2016 Sonata Hybrid Huffines Hyundai McKinney is a very relax and easy going dealership. I feel no pressure whatsoever and my salesman Tony Nerkowski was very patient an Huffines Hyundai McKinney is a very relax and easy going dealership. I feel no pressure whatsoever and my salesman Tony Nerkowski was very patient and helpful to me. This is my best new car shopping experience by far! More