Huffines Kia McKinney

A break from usual car buying experience The wife and I decided to go look at a Hyundai Tucson and just as expected, the minute we got out of the car someone was coming out to "greet" us. Im The wife and I decided to go look at a Hyundai Tucson and just as expected, the minute we got out of the car someone was coming out to "greet" us. Immediately I thought "Here we go", but to my surprise Cam Morrison just asked us if we needed assistance without giving us anything resembling a sales pitch. We told him we were going to look around and he said "cool, let me know if you have any questions and I will be inside if you need anything" and he did just that. I was kinda shocked because usually car salesman are stuck to you like a tick until you aggressively ask them to leave you alone, but this was different. Once we decided to take a test drive, we went inside and asked for his assistance and he answered some of our questions regarding trim options so we could decide which one to take for a spin. He pulled up a vehicle that had everything we wanted to see and off we went. I thought for sure that this is where he will start to get under my skin, but he was very personable and relatable during the drive. Having experience in sales, I understand the pressure that exist to "make the sell" and I didn't get any feeling that he was pressuring us to buy something today. It is nice when you are talking to someone in this type of situation who you feel you have a genuine connection with and truly cares that your experience is above and beyond your expectations. We asked a few more questions after the test drive and told him that we would be in touch once we were ready to move forward. He thanked us for coming out and we left to go check out another dealership down the road. To be completely honest, I never intended to even consider a Hyundai and went to the dealership because it was the closest to our house and the dealership that had the vehicle I truly thought I wanted. We proceeded down the street and that experience wasn't bad, but I was shocked when I started to realize that I like the Tucson better than the car I thought I wanted. It wasn't just features or warranty that made the difference, but the experience so far with Cam and Hyundai. My wife and I decided, a week later, that it was time to purchase. I emailed Cam and told him what we were thinking. He got everything prepared for our appointment and had the vehicle looking pristine. He walked us through our financing/lease options, explaining the difference of each, and we made our decision. He took us over to meet with JB and he also carefully made sure we understood all of our options and advised us on what might fit our needs without any pressure to up-sell us. We got everything finished up and we left the dealership content and relieved that the experience went so smoothly. I can't speak enough of how great the customer service is at this location. From sales to financing, everyone involved was top notch and that goes beyond just those we spent most of the time with. I felt a sense of family with the whole staff and that they truly are making the experience different. You could see the pride they had in the service that they provide and I will be sure to recommend this dealership to everyone I know. Thanks for the great work and proving my initial thought wrong in regards to how this might go. More

Wonderful! I bought my first Hyundai May 2017. When it was totaled one year later, I knew exactly where I would go to replace it and who my salesperson would be. I bought my first Hyundai May 2017. When it was totaled one year later, I knew exactly where I would go to replace it and who my salesperson would be. I had the option of going with other brands or dealerships, but no one could beat, let alone match the service of David Harrison and Huffines Hyundai McKinney! More

Anticipatory service in sales I had called ahead to set an appointment to view an attractively priced pre-owned automobile. When I arrived, Cameron Morrison met me with a smile an I had called ahead to set an appointment to view an attractively priced pre-owned automobile. When I arrived, Cameron Morrison met me with a smile and said he had both vehicles ready for viewing. What he had done was find a new vehicle with identical features to the those of the pre-owned car in which we had expressed interest. We ended up spending about $500 more and drove away with the new vehicle. We were very pleased with Cameron's service-oriented attitude and his ability to anticipate what we might want even more than we had ourselves. More

Great Buying Experience Purchased a Stinger GT2 and worked with Anand Vallury as my salesperson and Ben Bazi, the General Sales Manager. Worked with Joseph Bethel in finance Purchased a Stinger GT2 and worked with Anand Vallury as my salesperson and Ben Bazi, the General Sales Manager. Worked with Joseph Bethel in finance. Al were professional and great. I actually like them! I have purchased a lot of vehicles recently and I have to say that this place, and these people, are the cream of the crop. NO ONE, and I mean no one, I have ever met in a dealership is more knowledgeable about not just his product, but all other competitive products, than Anand. Not one single word of negative selling, just always pointing out how the vehicle I was looking at excelled over the others. Not one single pressure sales tactic, not one misstatement, not one problem. I never thought I would buy a Kia and never thought I would love a car dealership. Huffines Kia proved me wrong on both accounts. Definitely recommend them. More

Great experience We bought a brand new Santa Fe through Huffines and USAA after an accident totalled my wife's Jeep. Tony Asberry took care of our needs and made the b We bought a brand new Santa Fe through Huffines and USAA after an accident totalled my wife's Jeep. Tony Asberry took care of our needs and made the buying experience quick and painless. Cain Maxwell in service did a great job making sure some upgrades we wanted were installed. It was an overall great expwrience. -Patrick Fogg More

Great experience Thanks Anthony (Tony) for making this purchase of the 2018 Sonata Sport such a pleasant experience for my wife. We appreciate the professional courte Thanks Anthony (Tony) for making this purchase of the 2018 Sonata Sport such a pleasant experience for my wife. We appreciate the professional courtesy you displayed. More

Another great experience at Huffines McKinney This is the third vehicle purchase with this dealership. I’ve been extremely satisfied with the customer service during each encounter. During the la This is the third vehicle purchase with this dealership. I’ve been extremely satisfied with the customer service during each encounter. During the last purchase, the sales representative, Keith, was extremely helpful and made the purchase extremely easy. And now the contract process is paperless! More

Daniel Kadar is the best! We came in on a lark a few weeks ago to look at the Santa Fe sport. Took a quick test drive with Daniel and were so impressed with the car and him, re We came in on a lark a few weeks ago to look at the Santa Fe sport. Took a quick test drive with Daniel and were so impressed with the car and him, returned the next week to purchase the exact car we hoped to find. Everyone there was great, the car buying experience was easy and fun. Thanks so much to Daniel and Joe for a great experience. We will always return to Huffines for our cars! More

4th Hyundai in 10 years Recently purchased our 4th Hyundai, a Tucson, after passing down a Santa Fe to my daughter and Sonata to our son. This was our second purchase from H Recently purchased our 4th Hyundai, a Tucson, after passing down a Santa Fe to my daughter and Sonata to our son. This was our second purchase from Huffines Hyundai McKinney. Dave Harrison made this the best experience yet. He is so knowledgeable and patient. Dave answered a lot of my questions via text which I really appreciated. His follow up after the sale was greatly appreciated too. I highly recommend Huffines Hyundai McKinney, especially Dave. More

Lack of ownership by management I leased a Kia Sorento April 12th and traded in a vehicle. My family and I have purchased three cars from Jerry Blow and would highly recommend him a I leased a Kia Sorento April 12th and traded in a vehicle. My family and I have purchased three cars from Jerry Blow and would highly recommend him as he teaches and helps with the decision making process. However the financing team is less than stellar. The new automated desktop which prompts for signatures was used to complete the financing paperwork. I made the first month's payment and told I should receive a refund for my April 15th payment on the trade in. Well several days later I was called for additional signatures so I made the 65 mile drive each way to sign more paperwork. Last week on May 2, I called the previous lender to follow up on my refund. Almost 3 weeks later, the payoff had not been received from Huffines. I called and was told that the payoff would not be transmitted because there was MORE paperwork that needed signing. Had I not called I wonder how long it would have taken for this to be addressed. My next call was to Randy Knight the financing manager and left a voice mail. Did I get a return phone call? NO!!! So last Saturday I drive another 65 miles each way to sign additional paperwork. I spoke with the sales director Benjamin Bazi who assured me that he would get with Mr. Knight to effect resolution and call me today. Did I receive a phone call today? NOPE The best he could offer me for my time and inconvenience was a third of a tank of gas. Now I may have confused myself with the customer but a part of tank of gas is no longer going to cut it. I am now behind on a payment on a car I no longer own and have no idea when the previous lender is going to receive payment. I need to hear from someone with the ability to answer these questions, make me whole and provide adequate consideration for my trouble. Wonder when and who that'll be..... More