
Huffines Kia Corinth
Corinth, TX
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On 2/25/12 my wife and I purchased a 2012 Kia Soul from On 2/25/12 my wife and I purchased a 2012 Kia Soul from Huffines Kia which was represented to us as a new car. During completion of the sale, we were On 2/25/12 my wife and I purchased a 2012 Kia Soul from Huffines Kia which was represented to us as a new car. During completion of the sale, we were told that the car had over 500 miles on it. We reluctantly accepted the car as it was and were told that we would be given a $100 refund due the fact that the car was actually a demo. My wife and I became increasingly upset over this deception and the next day I contacted the general manager of Huffines Kia, Robert Goodwin, who apologized for the deception and said they would find us a new car with the same features. Within a couple of days, he contacted me and said they had found a replacement. My wife and I went to the dealership and we exchanged the vehicles. When we got home, we found out that this car had no rear bumper applique, no auto dimming mirror with compass and not pinstripes. This was $624 in options which we had paid for and not received. I informed Robert Goodwin about this and again he said they would make it right. He indicated they would order the parts and let me know when the individual who did these installations was at the dealership, which he did, and we set up a day to do the installation. My wife became ill and was in the hospital the day we had agreed upon installing the options and I had to cancel, informing Robert Goodwin that morning. On March 9, he said that was fine and he would let me know the next time the individual set to do the installation would be available. On the morning of March 20, I contacted Robert Goodwin again to find out why he had not gotten back with me regarding the installation. Since my initial attempt to purchase this car, they misrepresented a demo as a new car and misrepresented the replacement car as having the same options as the original. After I complained to the Better Business Bureau, they refunded my money for the options that I did not get. Jerry Paredes was dishonest with us from beginning to end. More
William did a very good job getting me to a price that I was comfortable with and then coordinating with the team to get me out there quickly. I was in/out in about one hour. Dona did a great job as well. was comfortable with and then coordinating with the team to get me out there quickly. I was in/out in about one hour. Dona did a great job as well. More
I sent an email to Mike on his work email earlier today giving him gold stars all around for my buying experience. Check his email to see how really happy I am about my experience with Denton Huffines Sub giving him gold stars all around for my buying experience. Check his email to see how really happy I am about my experience with Denton Huffines Subaru. Tom Wallace Abilene, Texas More
Easy to work with No pressure to up sale or add on Easy to work with No pressure to up sale or add on Customer service above and beyond Every thing from beginning to end exactly as promised Easy to work with No pressure to up sale or add on Customer service above and beyond Every thing from beginning to end exactly as promised More
I was looking all over Texas for a Kia Sportage SX, loaded out, in RED only, found the Huffines Denton website, you get a sales rep not a "online call service" on their site ! I got Ashton May, they h loaded out, in RED only, found the Huffines Denton website, you get a sales rep not a "online call service" on their site ! I got Ashton May, they had only the one Red SX. He gave me all the details I was asking for, told him my trade in, got a price, asked for a call at my office the next morning. Ashton called first thing, he was friendly, funny and best of all , never pushed me for the sale. We did all the paperwork ( DL, INS card, sticker from my old vehicle, sent pictures , credit app.. ALL ON THE NET ! WOO HOO what a time saver ! We went to get our new vehicle, the price quote was to the penny, every person we came into contact with were so nice. Ashton gave us the personal 5 star treatment. He even called us a few days later to make sure we were loving our new Sportage & didn't have any questions. Now that is service ! And we drove 200 miles to get this vehicle IT WAS WORTH EVERY MILE. Debbie, Abilene,TX More
Ashton May, our sales rep., really knows his Kia products! We purchased a Rio5 from Mr. May in January and came back this week to buy a Soul. That is TWO new Kias in four months. We are very impr products! We purchased a Rio5 from Mr. May in January and came back this week to buy a Soul. That is TWO new Kias in four months. We are very impressed with this dealership. The sales staff is friendly but not pushy. The service department has been very helpful and attentive, answering all my questions without making me feel dumb. If you are looking for a new car, we very definitely recommend Huffine's and especially Ashton May. More
I usually like to look before the salesman starts selling, this was not the case with Bryan Buckhanan! I have never dealt with a salesman so knowledgeable and friendly without being pushy! I actual selling, this was not the case with Bryan Buckhanan! I have never dealt with a salesman so knowledgeable and friendly without being pushy! I actually did not go to anymore dealerships after dealing with Bryan! I had already been to several and was not impressed with their customer service. Bryan answered all our questions and more!! My husband was very impressed with his knowledge and professionalism (that is hard to do). From a woman's point of view, I appreciated that Bryan answered my questions looking at me, not my husband, without any condensending attitude. That is very rare when car shopping! He put us both at ease. It felt like we were talking with an old friend about a subject matter he was an expert on. I will recommend to anyone looking for a new/used vehicle to drive to Denton and look up Bryan Buckhanan!!! You dealership is very fortunate to have a worker like him! Thanks Bryan, I love my new Kia Sorento! More
I have had my Subaru Outback serviced at Huffines for six years and the service has always been excellent. Charlie always explains the service details and the work is done well, and in the time promised. W years and the service has always been excellent. Charlie always explains the service details and the work is done well, and in the time promised. When it was time for a new Subaru I was also impressed with Huffines in Denton! Jerry Paredes took lots of time with me on several visits, showing me used and then new Subaru Foresters, and going on test drives. He printed out the info of different models to patiently explain the different options. He has a nice sense of humor and a no pressure sales approach. When it was time for the paperwork, Jerry and Phillip Vivar clearly explained each part of the contract. I strongly recommend Huffines Subaru in Denton! More
Huffines Kia gave us their immediate attention, helped us to find a vehicle that fit our needs, and was very patient while we had to search for our payroll stubs. They were so friendly and made us feel very to find a vehicle that fit our needs, and was very patient while we had to search for our payroll stubs. They were so friendly and made us feel very welcome. William talked to us like we were people and not buyers and even though our credit rating is low, he made us believe that buying a new car was possible (and he was right). I would tell anyone looking to buy a vehicle to buy from Huffines Kia because the staff there cares about you as a person and treats you with respect and appreciation regardless of your economic status. More