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Huffines Chrysler Jeep Dodge Ram Plano - Service Center

Plano, TX

4.7
101 Reviews

101 Reviews of Huffines Chrysler Jeep Dodge Ram Plano - Service Center

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September 03, 2023

As usual, an excellent experience. No service advisor was available when I pulled in, but an extremely pleasant young lady wrote me up to get me started. Taryn? She advised me the re More

by ckilgore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taryn
September 03, 2023

Easy to schedule service online. Quickly serviced my vehicle (quoted 1 hour - waited 25 minutes) More

by lissa1116
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Bolding
5.0
This rating includes all reviews, with more weight given to recent reviews.
Will Merck
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 03, 2023

They attempted to service this particular vehicle but were not equipped with the knowledge or know how. More

by planoguy12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Merck
3.0
This rating includes all reviews, with more weight given to recent reviews.
September 02, 2023

I have been coming to Huffines Plano for many of my purchases and all of my service for the last 20+ years. One excellent experience after another!!! Thank-you for taking such good care of me and my fa More

by doneagleman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Will Merck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Potash in service has been my service advisor for several years now. Excellent!!!
May 17, 2023

I am extremely pleased with service on my Jeep Patriot, Chuck Pullen kept me informed at every step and the 3 issues I identified were all expertly resolved. More

by gravrulz2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Pullen
May 31, 2023 -

Huffines Chrysler Jeep Dodge Ram Plano responded

Thank you very much for your fantastic review of Chuck and our service department. We hope to serve you again!

October 28, 2022

I took my wife's 14 Jeep Wrangler in for some maintenance and a sensor that was covered with our lifetime warranty. Rose is the reason I take this Jeep 45 miles from my house. The Jeep was promised when re More

by lostin75058
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rose Serafino
Oct 28, 2022 -

Huffines Chrysler Jeep Dodge Ram Plano responded

We are very happy to hear that Rose has made your visits with us enjoyable and informative. Thank you for making the commute to do business with us and we hope to see you again! Sincerely, Sam Huffines - General Manager

September 04, 2021

My husband and I took our truck to get serviced and Mr. Romney was our guy to help us out. He went over and beyond his call of duty. He answered every question we had. He got back with us Immediately when More

by Christine Plamondon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr. Romney
July 27, 2021

Purchased my car there, called to schedule repair work on car, service guy basically told me they were busy and car would 6 days waiting. More

by Jeffsharer32
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Billy Bolding
1.0
This rating includes all reviews, with more weight given to recent reviews.
July 08, 2021

I recently had my car serviced with huffines in plano they did a great job fixing my car, they fixed my AC, I have a full maintenance package and it covered all charges minus the deductible, the warranty More

by sledezma9321
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill
February 12, 2021

Had the wife's jeep throwing multiple codes. Contacted Rose and she got me in and out the same day. Rose has been there a long time and knows her stuff. Always puts the customer first. Wouldn't hesitat More

by lostin75058
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rose Serafino
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