Huffines Chrysler Jeep Dodge Ram Plano - Service Center

Service kept going to the bars behind me to get them checked in and never came to my vehicle which I was 1st in line. checked in and never came to my vehicle which I was 1st in line. More

My wife and I live in McKinney, Texas. We were very unhappy with how we have been treated by the Service Centers at the McKinney and Frisco Chrysler Jeep Dodge Ram dealerships there so so We were very unhappy with how we have been treated by the Service Centers at the McKinney and Frisco Chrysler Jeep Dodge Ram dealerships there so some time ago we decided to try the Huffines Service Center which is much less convenient. My wife and I both agree, Huffines Service Center is hands down more personable, professional and trust worthy than the local Service Centers I have mentioned. It is all about trust! Many such as myself will search and learn about an issue I may be having before I bring my vehicle in for service. Means that I walk in knowing something about the problem and pretty much what to expect. Your man Jason Potash is a great guy to work with. I know he is being honest with me and my wife also feels that way. We will continue to bring in our vehicle because you have employees like Jason. Very knowledgeable and honest. Thats all I really ask for. More

Expedient and great communications. Mike was my person. He was awesome! Service was spot on. Mike was my person. He was awesome! Service was spot on. More

Great customer service! Took care of my problem with the best attitude. Will refer your service to anyone Took care of my problem with the best attitude. Will refer your service to anyone More

Quick and friendly service. I did not have to wait long. My service advisor updated me on warranty and oil changes. I did not have to wait long. My service advisor updated me on warranty and oil changes. More

Jason is the best Service tech I've ever had for any vehicle over the years. I actually bought another Grand Cherokee and part of my decision to get another one was because of Jason and team for their i vehicle over the years. I actually bought another Grand Cherokee and part of my decision to get another one was because of Jason and team for their incredible customer service!! Thank you!! More

Jason & Rose are great, but the Wagoneer is not. Not enough time to address here. Not enough time to address here. More

Got to dealership at 07:00 and was completed by 07:50. Very fast and the writer was very courteous. Very fast and the writer was very courteous. More

Rose was amazing and helpful. The drop off took 5 min and the pickup 5 The drop off took 5 min and the pickup 5 More

I misunderstood my extended warranty coverage, it was explained to me, no big deal. But after I left the head of service and the head of finance called me separately to make sure I was ok with the provi explained to me, no big deal. But after I left the head of service and the head of finance called me separately to make sure I was ok with the provided info, was everything perfectly clear, did I need anything else, etc. I really appreciated the follow up and personalized attention. That level of customer service is very rare these days and it is the reason I’m on my 3rd vehicle with this dealership. Outstanding! More