Huffines Chrysler Jeep Dodge Ram Plano

The best of the best! Arriving at Huffines, I was greeted by Ruben. He was extremely friendly from the jump even with my dad having his game face on. He stayed with us the Arriving at Huffines, I was greeted by Ruben. He was extremely friendly from the jump even with my dad having his game face on. He stayed with us the whole time. He pointed out the perks of the cars. I was looking for a Dodge Dart, and he even went back and forth between a few cars. Going to other dealerships, they let me try a few cars and some of the salesmen even walked away! Ruben wasn't like this at all. I was pleased. It ended up being 2 hours later when I officially decided on what I wanted. He continued his positive attitude throughout the paper work, even though it was time to close! He was with us the whole way. I hope that everyone gets this experience when they go to Huffines of Plano or any Huffines location. Sweet people who are ready to help with NO pressure. Customer service can really affect a sale, and Ruben has it down! Thank you Ruben! More

Excellent Experience Outstanding car buying experience. We had researched a great deal so we knew what we were looking for and Ruben listened. He was very responsive ove Outstanding car buying experience. We had researched a great deal so we knew what we were looking for and Ruben listened. He was very responsive over email and on the phone yet not pushy. He had the vehicle we wanted to look at washed and sitting out front as we pulled up and we were test driving in 10 minutes. He has a great balance of focus on what the customer asks for, knowledge and experience, and genuinely a nice person to talk to. He listens, very professional, he represents your company well--very impressive. More

Second car purchased, and even better experience! My wife and I purchased a 2013 Jeep Grand Cherokee back in 2012 and had a great experience working with Ruben Perez, our sales person. He was informa My wife and I purchased a 2013 Jeep Grand Cherokee back in 2012 and had a great experience working with Ruben Perez, our sales person. He was informative, conversational, and yet not pushy. Coming back this past weekend, I wanted to look at the new Renegades to replace my aging Ford Escape. I asked for Ruben, and I was lucky to find that he was still there, but working in pre-owned. I walked over and he not only remembered me but details about my family and our purchase! Ruben is fantastic, and you should definitely ask for him if you go. He is what other car sales people should aspire to. He not only really engages you in your needs, helps you make good decisions on trim and color (in your best interest, not his), but goes out of his way to get you the best deal he can. He actually CARES about who he helps! Servant salesmanship... imagine that! Not to go on and on about Ruben, but the other team members were good too. Stuart in financing was great, and I actually enjoyed talking to the "finance guy", which is also unheard of. I don't know if Don Huffines is a super lucky owner or fosters a powerfully positive culture in this dealership, but my experiences have been fantastic every time. My family has had great experiences too. Definitely going to stick with Jeep, and definitely going to to back to this Huffines! More

Excellent Service Despite some issues with the dealership I bought my jeep from Preston Pendleton here at Huffines went above and beyond the extra mile to help me out. Despite some issues with the dealership I bought my jeep from Preston Pendleton here at Huffines went above and beyond the extra mile to help me out. Excellent service from the service department. More

Huffines was awesome! not pushy great people. Huffines is an awesome dealership! Alan Reiff did a great job getting me in my new Rubicon Jeep Wrangler. He was knowledgeable, the dealership had a Huffines is an awesome dealership! Alan Reiff did a great job getting me in my new Rubicon Jeep Wrangler. He was knowledgeable, the dealership had a relaxed friendly atmosphere including great financing options. The location at 4500 W. Plano Parkway is their main headquarters. I would really recommend going to this Huffines. Thanks again, --Aaron More

What a smooth transaction Our salesman, Ruben Perez, was a pleasure to work with. He was knowledgeable, confident and most importantly timely with the information we needed to Our salesman, Ruben Perez, was a pleasure to work with. He was knowledgeable, confident and most importantly timely with the information we needed to make a buying decision for our 16 year old son. There was never a doubt that we had the "right" salesman. I would encourage everyone to give Ruben a chance to earn your business....He will ! More

First Car Dreams Given a very strict budget and a long list of wants, Ruben Perez found a vehicle that was above and beyond my daughter's dream for her first car. This Given a very strict budget and a long list of wants, Ruben Perez found a vehicle that was above and beyond my daughter's dream for her first car. This was not our first buying experience with Huffines and Ruben and have always had a great experience. From buying to service, Ruben and Huffines are the total car experience; service, trust and value all the way! More

Not the same Huffines I have bought 3 different vehicles from Huffines in the early 2000's. I tried to buy a Challenger in 2009 (Chrysler was actually closed at that time) I have bought 3 different vehicles from Huffines in the early 2000's. I tried to buy a Challenger in 2009 (Chrysler was actually closed at that time) and they wanted sticker? I bought someplace else. I tried again last year for a 2015 Challenger Hellcat. They wanted $5,000 over sticker. I had no problem going to another dealer and buying without the $5K markup. Years ago, I used their service dept several times. I don't recall any problems. I guess they are understaffed. I called earlier today regarding the airbag recall on the '09 Challenger. It only has 14K miles. Nice lady told me she was 'buried', took my number and called me back 3 or 4 hours later. I think her name was Rose. She left a nice message. I called Service to schedule, she wasn't available (probably lunch) and was sternly told that I could not wait on the job but must leave the vehicle and they "thought" that they can get to it the same day. The recall clearly states that it's a 1 hour job. I wanted to wait on the car. Oh well, other dealers will do the work. Just wish the one 2 miles away would give a darn. Maybe if I had bought at Huffines, I'd be on their 'good list'. More

Alan Reiff went above and beyond Alan drove to another location to find the exact color car my wife wanted while I was signing paperwork for another car. He could of easily said it wa Alan drove to another location to find the exact color car my wife wanted while I was signing paperwork for another car. He could of easily said it was not in stock and have me finish filling out the paperwork. Instead he loaded us up and drove down the block to another location and find the one she requested and we started the paperwork process over again. He was honest and very patient with us and we appreciate it. More

Just what we needed Kaylan Hebert helped us to find that right Dodge Grand Caravan. A van was just what we needed to make transportation easier for our family. Kaylan Hebert helped us to find that right Dodge Grand Caravan. A van was just what we needed to make transportation easier for our family. More