Huffines Chrysler Jeep Dodge Ram Plano

Quick easy painless Adam was great. Showed us around and took time going over the difference of the jk and jl without ever once seeming like we where wasting his time or Adam was great. Showed us around and took time going over the difference of the jk and jl without ever once seeming like we where wasting his time or asking dumb questions. Never felt pressured and when it came time to making a deal he made it happen. More

Above average service Cory, Tony and team went above and beyond to make sure every single detail was perfect. I purchased a 2018 Rubicon with extreme ease and as luck woul Cory, Tony and team went above and beyond to make sure every single detail was perfect. I purchased a 2018 Rubicon with extreme ease and as luck would have it not everything was perfect (at no fault of Cory or anyone at the dealership). The true test of anyone's moral compass, constitutional fortitude, overall dedication, integrity and accountability comes not when things go right, but rather when things don't go as planned. Cory went above and beyond to make everything return to perfect. I will absolutely be returning to purchase another car and will be sending friends/family to have this same elevated experience. Great cars purchased from highly capable sales teams lead to nothing less than an exemplary experience. More

Helpful and Fair We had a very easy time buying our new Jeep Wrangler. Adam was professional and extremely nice and broke out his sharpened pencil for the sale. We h We had a very easy time buying our new Jeep Wrangler. Adam was professional and extremely nice and broke out his sharpened pencil for the sale. We had an add on and it was taken care of quickly and we are very happy with the whole experience. More

Great experience After visiting a few other dealerships, I came to Huffines where Adam and Zach worked hard to find the vehicle that met all my requirements and then s After visiting a few other dealerships, I came to Huffines where Adam and Zach worked hard to find the vehicle that met all my requirements and then some. Adam went above and beyond to find what I needed and wanted in my Jeep and did it all in good time. I’d would recommend Adam and the folks at Huffines to anyone who’s in the market. More

Chris Dalluge - Best Salesman I am so grateful for Chris Dalluge. Not a fan of shopping, he made my experience short and sweet, and I walked away with a great deal! I told Chris wh I am so grateful for Chris Dalluge. Not a fan of shopping, he made my experience short and sweet, and I walked away with a great deal! I told Chris what I wanted, he found the truck, gave me a fair price for my trade, threw in a couple extras and the deal was done. Easiest experience ever! Also, thank you to Zach and Charlie for having approvals, signatures and paperwork done quickly. I am truly grateful for Huffines Plano. More

Great place to buy or service you vehicle My wife and I have bought a Jeep and Ram from the Huffines dealership in Plano. This time I dealt with Wayne Kramer. I talked to Mr. Kramer via phone My wife and I have bought a Jeep and Ram from the Huffines dealership in Plano. This time I dealt with Wayne Kramer. I talked to Mr. Kramer via phone and text to discuss the 2018 Ram Lone Star I was looking for before I came in. Mr.Kramer went out of his way to find the Ram with the features I wanted and eventually brought it in from another dealership. It was ready when I got there. I got the discounts we had discussed as advertised by the promotions on TV and therefore had a general price range before I came in. Mr. Kramer followed through on everything with no haggling. Mr.Kramer was very friendly and easy to talk to. It was a very enjoyable experience. He will be our first contact for future vehicle or accessory needs. Stewart Ericson in finance was also very nice easy to deal with. We really enjoyed the new digital surface tablet format to sign the documents. It was a great experience. My wife and I enjoyed the humor and personal stories that both of these gentleman shared with us. More

I bought my second car from Huffines! I bought my second car from Huffines from my motivated knowledgeable brother, Orlon Hill. I test drove 3 vehicles, never felt pressured or coerced. I I bought my second car from Huffines from my motivated knowledgeable brother, Orlon Hill. I test drove 3 vehicles, never felt pressured or coerced. I decided on the Buick Encore and am happy with my purchase. More

Terrible service center This is one of those times when I wish I could give them negative stars. My 2014 jeep was approaching the end of the 100k warranty so naturally, I This is one of those times when I wish I could give them negative stars. My 2014 jeep was approaching the end of the 100k warranty so naturally, I wanted to get it into the dealer to see if they could diagnose the issues I was having. So I arrive to Huffines Plano as they’ve serviced the recall before and did a great job getting me in and out. Now when I got there I wanted to go to the same guy that helped me before but he wasn’t available. The person that was available was an older gentleman by the name of Bobby P. I explained to him my situation and that I wanted to get some things addressed before the warranty went out. He asked what issues I was having, I responded with “my transmission isn’t shifting properly and won’t downshift right when I’m trying to pass. I also get a clunk into 1st when I’m slowing down. Lastly, the engine is shaking more noticeably and it seems down on power.” Bobby walked over to my jeep and said “well that cheap brand of tire sure isn’t helping anything”. I ask what that has to do about the transmission and engine shaking. He then popped the hood and says “well that shaking is absolutely normal. You see, there’s literally hundreds of explosions going off in there so it makes a little rumble”. What a terrible way to curve any further efforts to investigate my issues. I’m very well aware of how an internal combustion engine works. I tried to explain that this wasn’t normal and I’m afraid it might be suffering from the common lifter failure. I asked that they at least drive it and see what I was talking about. He simply said “I’ll just hook up a scanner”. He hooks up a scanner, reads the codes, and said “everything looks normal.” I was shocked. Too shocked. I asked if someone else could help and he said “the codes read everything is fine, there’s nothing we can do. They will tell you the same. Now, since your warrantee is on its way out, why don’t I connect you with a new car salesman. They offer a lifetime warrantee.” Now, if I can’t get you guys to at least take my car in, see what issues I’m having, what could would a lifetime warrantee do for me? I understand this is a dealership and they want to make a buck. I usually stray away from dealers but this one handled my water pump issue so flawlessly, I decided to come back. I can’t believe how poorly my concerns were addressed. I will be reaching out to FCA and forwarding this review to them. This isn’t my first fiasco with the Huffines franchise. Buyers beware. More

A man with patience and caring. Adam understood not just the fact that he was selling a car. He cared that we were ordering and got what we wanted no matter what. He understood the e Adam understood not just the fact that he was selling a car. He cared that we were ordering and got what we wanted no matter what. He understood the emotional aspect of selling cars that we loved and the reluctance I had with getting a new car. I was blunt and to the point with my questions and after answering them, he always followed up with I understand where you are coming from. And he never backed down from my questions and he still looked me in the eye. When the car we ordered came in, he tucked it away and cared for it until we both got an opportunity to come in and look it over. I hope I have this car for along time as with our other cars. But if I need another one I will hope it is a truck and I will call Adam. More

Easiest car buying transaction I've had so far! I viewed their truck inventory online, selected avehicle, and submitted a request for information. I was immediately contacted by online sales ma I viewed their truck inventory online, selected avehicle, and submitted a request for information. I was immediately contacted by online sales manager Stewart Cloer and set up and appointment to meet with Mike Maulsby on Friday. After completing the 1-page application, Mike came back with the figures, after negotiations on a couple of items, all looked good, so we made the deal with a better interest rate than anticipated. I love my Big Horn 1500 Ram truck! A., Parra More