Huffines Chrysler Jeep Dodge Ram Plano

Ruben was great to work with. He answered all my questions and would respond almost immediately! questions and would respond almost immediately! More

My husband and I took our truck to get serviced and Mr. Romney was our guy to help us out. He went over and beyond his call of duty. He answered every question we had. He got back with us Immediately when Romney was our guy to help us out. He went over and beyond his call of duty. He answered every question we had. He got back with us Immediately when we called. Overall a great experience and plus we gained a friend. Thank you Mr. Romney More

Purchased my car there, called to schedule repair work on car, service guy basically told me they were busy and car would 6 days waiting. car, service guy basically told me they were busy and car would 6 days waiting. More

I recently had my car serviced with huffines in plano they did a great job fixing my car, they fixed my AC, I have a full maintenance package and it covered all charges minus the deductible, the warranty they did a great job fixing my car, they fixed my AC, I have a full maintenance package and it covered all charges minus the deductible, the warranty also covers car rental, they took me to Enterprise up the street, i ad the car for a few days and returned it on a full tank, i have the gas receipt to prove it, ENTRERPRISE OVER CHARGED MY CREDIT CARD FOR A GAS CHARGE, i called them twice and they haven't returned my call, i explained to both of the agents the car was returned on a full tank i have gas receipt from that morning, to prove it, and they haven't return the overcharge. DO NOT USE ENTERPRISE ON PLANO PARKWAY THEY STEAL YOUR MONEY!!!! More

Mr Huffines is not a man of integrity! They sold me a Dodge pro master 2500. It needed a fuel pump, cylinder head, radiator, Transmission and a spark plug all in 55,000 miles. On 2 different occasions, M Dodge pro master 2500. It needed a fuel pump, cylinder head, radiator, Transmission and a spark plug all in 55,000 miles. On 2 different occasions, Mr Huffines left me hanging after promising to see what he could do. Never called me back. Then accused me of misunderstanding our conversation. He claims he never said he would call me back. That is B.s. as I said, NO INTEGRITY!!! Could care less that I had all these problems. Quick to sell but could care less after that! I would stay away. More

We have bought cars from Huffines before but things have changed. I wanted to trade a 2019 540i BMW in great shape in this hot used car market. KBB rated it at $39,000.00 and they offered med $31,000.00 in changed. I wanted to trade a 2019 540i BMW in great shape in this hot used car market. KBB rated it at $39,000.00 and they offered med $31,000.00 in trade. Really just an insult to your intelligence. More

Had the wife's jeep throwing multiple codes. Contacted Rose and she got me in and out the same day. Rose has been there a long time and knows her stuff. Always puts the customer first. Wouldn't hesitat Rose and she got me in and out the same day. Rose has been there a long time and knows her stuff. Always puts the customer first. Wouldn't hesitate to return. More

Worst sales team I have ever dealt with. I met with Gary Kettering who seemed to be a really nice and honest guy up until it came down to talking price. Then him and his manager fed me the usual xx about ho Kettering who seemed to be a really nice and honest guy up until it came down to talking price. Then him and his manager fed me the usual xx about how the margins were small. They wouldn't even being it down to the online sticker price. I told them I was going to shop around and find a better deal and left. Not even 2 hours later I found a much better deal out in fort worth. I gave them the opportunity to match the deal but they were a firm NO. If you want a GREAT DEAL, DON'T GO HERE! I recommend AutoNation in FortWorth. It's the end of the year so you would think they would be more willing to make a deal. More

We have had a 2016 Dodge Ram in their shop for 8 weeks now. The ignition key was sticking and they admit they stuck a screwdriver in the key receptical to try and move it in their shop. I little patience now. The ignition key was sticking and they admit they stuck a screwdriver in the key receptical to try and move it in their shop. I little patience would have made a world of difference. They keep telling us that the key has to be laser cut in Germany and they have no control as to when it will be recieved. Promises for dates have been missed and now they wont return my call. During one of several conversations they also admitted that they have numerous U S postal service trucks with the same problem. So I think I know who is getting priority over us. Poor service, poor follow up, no offer to compensate me for weeks of no vehicle. No expected date given. Why not pull this item off one sitting on the lot ? More

The old bait and switch I received an email from Billy Bolding of a Truecar price and agreed to pay that price. Then Billy comes out and says "Someone got in our system and I received an email from Billy Bolding of a Truecar price and agreed to pay that price. Then Billy comes out and says "Someone got in our system and lowered the price we can't sell it for that price" (I have it in writing from him). Then he says he can sell it for several thousand more do I still want it??? really??? why not what you put on paper? why not the truecar price we agreed to? More