Huffines Chrysler Jeep Dodge Ram Lewisville

Beyond Stellar Customer Service! Busy work/ home life mixed with the mindset that my wife and I didn't really want to deal with the typical vehicle representative led to difficulties Busy work/ home life mixed with the mindset that my wife and I didn't really want to deal with the typical vehicle representative led to difficulties in getting out and physically looking through vehicles let alone test driving. Using the USAA car buying app, my wife and I where brought into contact with Terry Layman who offered his services in a no pressure conversation. Over the 5-10 minute conversation with Terry over the phone, he preemptively asked if I wanted to meet him somewhere close to my residence to test drive the vehicle (understanding our busy work schedule right off the bat). We met at a close location with our kids and in a no pressure setting, he ran me through the specifics of the vehicle ending in a test drive. Blown away by the customer service and the quality of the vehicle my wife and I decided to buy the vehicle. During signing, my wife could not be present for the paper work, so once again, Terry preemptively elected to have me come on site, sign the paper work, and would run the rest of the paperwork by our residence for my wife to sign (as to not disrupt our normal work/ home routine). All in all, I'm fully blown away by the pure dedication to customer service and would highly recommend any one in the area to do all of their vehicle shopping with the pro's at Huffines (Especially Terry :) )! More

New vehicle purchase Vehicle purchase was made easy and convenient. Nabil was highly professional and very knowledgeable in terms of what vehicle I selected. He made the p Vehicle purchase was made easy and convenient. Nabil was highly professional and very knowledgeable in terms of what vehicle I selected. He made the process easy, convenient, and handled my sale quickly, but ensured nothing was left overlooked in making us satisfied. If definitely would recommend his services again. We met with Jeff in the Finance department only once to finalize the purchase, It he also made the process easy and was professional. I also received a follow up email from Steve Baine who wished that our experience was great. More

Excellent Service! Nabil scoured the country for a vehicle that met my (numerous) requirements. After making the decision to order, he kept me updated throughout the pr Nabil scoured the country for a vehicle that met my (numerous) requirements. After making the decision to order, he kept me updated throughout the process. More

Happy customer I arrived at Huffines and was met by Mr Leon and had a good experince with the Huffines manger. I knew if i purchase a vehice it would be from Huffine I arrived at Huffines and was met by Mr Leon and had a good experince with the Huffines manger. I knew if i purchase a vehice it would be from Huffines. Very proffersionl Eugene Flores More

Professional, courteous, and informed Buying a new a new car can be a challenging experience. Nabil, Vincenzo, and Jeff and the other folks at Huffines made us feel welcomed and comfortab Buying a new a new car can be a challenging experience. Nabil, Vincenzo, and Jeff and the other folks at Huffines made us feel welcomed and comfortable. Nabil was as well informed about the features of the Ram truck we wanted as the competitive models. There was never any pressure to buy, we felt we were in control of the sales process throughout. I would recommend Huffines to family and we would buy our next vehicle here. More

2017 Ram 2500 4x4 My family and I have bought several cars (more than 10)from Huffines Dodge and that's because we trust Steve Baine and his sales team. My experience t My family and I have bought several cars (more than 10)from Huffines Dodge and that's because we trust Steve Baine and his sales team. My experience this time with David Webb was amazing. He knows his big trucks and how figure what's best for his customers needs. More

Great service! We had decided we wanted more room and a lower payment but the idea of car shopping with a toddler did not appeal to me at all. I called and spoke to We had decided we wanted more room and a lower payment but the idea of car shopping with a toddler did not appeal to me at all. I called and spoke to Terry Layman. I told him what I wanted and what I could afford. He ran my credit and came back with several options. We decided to test drive the Kia Sorrento. The financing deal was already worked up. If we like the Kia all we had to do was sign. He made it so easy for us. Everyone we spoke with was friendly and helpful. I would definitely recommed this dealership. More

Efficient, helpful, honest people Just purchased my second Huffines vehicle from Huffines Chrysler Lewisville. The staff in their pre-owned department were helpful, courteous, worked a Just purchased my second Huffines vehicle from Huffines Chrysler Lewisville. The staff in their pre-owned department were helpful, courteous, worked around my schedule for the car buying process, and never tried to slip anything in on me or sell me on something they didn't seem to believe in. By far the most comfortable and least stressful car buying experience I've ever had! Only strange thing was that the person who originally contacted my when I expressed interest in one of their cars told me to ask for them on arrival. When I did, they looked at me like I didn't know where I was. I showed the manager the email I received but still got no explanation of what the confusion was, or who I talked to if it wasn't one of their salesmen! Nevertheless they got me with a sales rep right away who was great and helped me with everything I needed. More

Great service I was referred to Huffines through the USAA care buying program. I had some specific options I wanted on my jeep so it had been a little hard to find I was referred to Huffines through the USAA care buying program. I had some specific options I wanted on my jeep so it had been a little hard to find. Huffines contacted me very quickly and actually read the specs I wanted; something other dealerships weren't doing well. They located the vehicle and emailed me the window sticker without me asking for it so I could confirm it was what I wanted. I scheduled a test drive a few days later and Huffines kept in contact with me the entire time. Our salesman, Nabil, was on time for the appointment and had the jeep ready to go before we arrived. Closing the deal was quick and they didn't pressure me with options or warranties I didn't like some dealers do, all I had to say was "no" once. They were also able to beat the prices I had been quoted from other dealers. More

I appreciated the respect with which I was treated. Although negotiation is a given part of the process that most of us cringe at the thought of, I felt that I was treated with respect and fairness. At Although negotiation is a given part of the process that most of us cringe at the thought of, I felt that I was treated with respect and fairness. At no point did I feel like someone was trying to take advantage of my or "put something over on me." Being straight forward felt like a part of the culture, not just one person's personal value. More